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sruss76

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Everything posted by sruss76

  1. it sure would be nice if a shipping option is un-selected by default, right? this would force customers to really pay attention to shipping, especially if there are several options. it's ironic that the commerce part of Squarespace has so many limitations that those limitations can significantly affect the success of one's Squarespace store.
  2. i don't use mailchimp so i don't have an answer to your question BUT i would change the screenshot you originally posted and swap it with one with the email addresses blurred, as displaying them on a public forum violates their privacy. plus there are many scammers/spammers that troll this forum on a daily basis and they can easily copy those email addresses and start spamming your customers.
  3. there are TONS of problems and feature requests here that have gone unresolved or not addressed for years. it's very frustrating that Squarespace is so slow or not responsive at all in addressing many crucial e-commerce issues.
  4. you need to open a support ticket and submit these feature requests. Squarespace does not monitor (nor do they take an accounting of) feature requests here.
  5. Compared to Shopify, Squarespace is lightweight in terms of e-commerce features. So no, there's no insurance feature on Squarespace.
  6. the checkout page is locked. you cannot modify it (e.g., include add-on items).
  7. yeah, you will often see people here (including me sometimes) say to create a ticket with customer care about the features you want added -- because that's what SQSP says is the "official" way to make requests. however, they will tell you they don't guarantee your requests will be implemented. to be honest, i think it's all lip service because i've yet to see them really listen to their customers, especially to their existing/paying ones. you'll find many requests dating back YEARS and they've been ignored. i've never come across a more unresponsive company than Squarespace.
  8. i'm wondering -- did Squarespace not beta test the Members Area before they released it in the wild? it's obviously lacking a number of basic features one would expect from a membership area.
  9. Squarespace's subscription feature is SEVERELY lacking. quite frankly, i don't know how they could even continue offering this feature when it so obviously incomplete...and continually ignore their paying customers' requests after having identified where the feature falls short. it's unbelievable how unresponsive they are and incredibly slow to implement features that their customers have been begging for for years. i have been using MoonClerk to manage my subscriptions - super easy! and if you have existing subscribers whose recurring price you want to change (like lower), you would simply need to find their name/email address under the Plan tab and click on edit. no need to make them cancel their current subscriptions.
  10. you need to change your default country to Sweden. to do this, go to Commerce -> Checkout and then scroll down to DEFAULT COUNTRY IN ADDRESS FIELDS and choose Sweden. after that it should show shipping costs in your country.
  11. you need to log this as a feature request by creating a ticket. Squarespace doesn't monitor this forum, per their rules, for feature requests.
  12. go to Commerce and at the far right, beside Export, click on VIEW GIFT CARDS and yes, the code is entered in the "discount" box at checkout OR at the Payment step -- there will be a spot there to enter the gift card code:
  13. i went to your site and added a product to the cart. here's a screenshot with the field for putting in the expiry date shown. so it's clearly there.
  14. sure, they're asked for the card's expiry date. here's a screenshot of my store's checkout page. i highlighted where customers must enter their card's expiry date.
  15. good luck with that. per forum rules, they don't monitor feature requests here. nor do they really listen to customers, especially when it comes to features that are so very needed to make their Commerce plans work as expected (or at least comparable to others like Shopify). years and years of requests have largely gone ignored if you pore through posts here. their subscription feature is pathetic because as you said, it's pretty unusable the way they have it now. it was one of the things i liked initially when i was moving my store, but i ended up using MoonClerk for my subscriptions after going through their help/support pages and i realized managing (or the lack of the ability to manage) subscriptions through Squarespace was going to be problematic down the line.
  16. BTW, I got a notice that your store isn't set up to process payment. Make sure you connect to Paypal and/or Stripe after you test your store.
  17. Not sure I understand your question. I see on your site you already have the free shipping over £50 mentioned on the announcement bar. That should make it obvious to your customers they get free shipping if they order over £50 worth of your products. Or did you mean you want something like "Free shipping over £50" visible on every product? (If so, I think this would be overkill.) Or maybe you mean you want orders £50 to reflect free shipping on checkout? If so, you need to create an automatic discount. Go to Discount then on Trigger, pick Automatic Discount. On Promotion, pick Free Shipping. Under Applies To, pick Orders Over and specify £49.99. Fill out the rest and then save your discount.
  18. Yes, you will have to drag and drop each product if you want them to appear alphabetically...that or buy an expensive plugin. Honestly, it's ridiculous for Squarespace to not have this sorting functionality when each shop page can now hold up to 10,000 products. I mean what half-twit coder leaves out an important function like that?!?!?!?!
  19. I don't think this is possible. Some things you can do: (a) use the announcement bar and mention customers can order a maximum of 4 free product samples at a time. I'm assuming you at least charge for shipping. (b) include in each product description a note that customers can order only 4 free product samples at a time. (c) in the Additional Information section during checkout, mention that only up to 4 product samples can be ordered at a time. Ask them to remove any other product samples over the limit. (d) customize the confirmation email your customers receive to repeat the info: only 4 free products per order. If, after making it obvious on your site/store the 4-free-product-limit-per-order customers still put in more than 4 in their cart and check out, you can put in the confirmation email that only the first 4 free product samples will be sent to them. There really is no way to set limits to the number of products customers are allowed to add to their carts, especially when it comes to free product samples.
  20. @gryen67 dude, your post does not make any sense, especially since it doesn't connect at all to the topic of my post.
  21. No, the checkout page is locked and cannot be modified by users/owners of stores/sites. All your customers see the same thing when they're checking out.
  22. You can put both audio file and handout in a zip file and your customer will be able to download the zip and access both after they order.
  23. Your best bet is to log a ticket or chat with Squarespace customer service and ask them directly about this. People here in the forums can't give you a definitive answer.
  24. no, this isn't possible in Squarespace. you have to set the variants for customers to pick from the product drop-down. its Commerce Advanced features are very basic (don't be fooled by the word "Advanced").
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