How can I take orders without taking payment?

Also looking for this solution. It would be nice to allow customers to submit a request on a product without having to submit payment. 

32 minutes ago, BethH said:

It would be nice to allow customers to submit a request on a product without having to submit payment. 

Can you clarify what you'd like to be able to do? If you can provide a working link to the site and/or screenshots of what you'd like to see, that would be great 🙂

I think the for me, the expected behavior would be.

1. user click checkout

2. user enter checkout flow

3. in the checkout page, the user won't have to enter their creditcard or paypal information

.sqs-add-to-cart-button-wrapper {
  visibility: hidden;
  display: none;
}

Should do the trick on your custom css if you just want to remove the button.

Note that if squarespace opt to change the css class associated with the button you'll need to update the code. 

So... same issue here, I am setting up a business to sell cakes and will only make customers pay upon delivery. If i cannot circumvent the checkout page I will need to change websites provider

7 hours ago, morgane said:

I am setting up a business to sell cakes and will only make customers pay upon delivery. If i cannot circumvent the checkout page I will need to change websites provider

Take a look @paul2009's Product Wishlist that may be part of an overall solution.

(Update code from the YT comments)

.sqs-add-to-cart-button-wrapper {display:none !important;}
.product-quantity-select { display:none !important;}

From Youtube, this worked for me in two seconds and I've never worked with code a day in my life. I'm not buying an extension for $100+ to be able to remove a feature. Hope this helps everyone!! 

I'll go ahead and pile on here as well.  I sell coffee locally that is typically roasted to order.  Most of my clients prefer to pay when we deliver or they pick up.  It feels very goofy to tell people to use a "cash" discount code to pay that way.  I really wish they had the option to pay in person.  The wishlist extension does not work for me because some people do like to pay online.  I find it fascinating that this option doesn't exist especially seeing how large the food industry is with people wanting to order and pay when they pick up.  Square must be losing a lot of business due to this single issue. Bizarre!

I am in the same boat after bringing this issue up nearly two years ago and sadly there is still no solution. I've contacted support and was told my suggestion would be noted.

Shopify has had this feature since 2015. We simply need one toggle in the commerce section to "authorize only" which then gives us 7 days to capture the order in the Stripe dashboard (or SS orders tab). Stripe supports this feature, I've contacted them, but SS has not exposed it to us!

I need this kind of processing ability as my final orders almost always change in value (customizations after initial order), most times increase. It also adds another level of security and avoids all sorts of issues associated with accepting credit card payments. Merging authorization and capture at the time of checkout simply does not fit the way we do business... I did not know about this before choosing SS, you only learn about these things afterwards....

I hope others here contact support and raise this matter, perhaps it will be heard a bit more loudly.

Here is what is on Shopify's website -

1. In the Payment capture section, click Manage.

2. Select Manually capture payment for orders.

3. Optional: If you use Shopify Payments and you want to receive emails before the authorization period for each order ends, then check Send a warning email when authorizations are close to expiring.

Has anyone found a work around for this issue? It is incredibly frustrating as I am working a client site that does 90% wholesale orders for grocery stores (turkey farmer). It is important for them to adjust their order totals based on the weight once a order is picked.

I am almost done their website, and they've paid for their plan already. I feel a bit duped and I should've worked through Shopify. They are using QuickBooks online and I've connected the two through OneSaas. From my primary research it seemed possible through OneSaas to adjust invoices. What I glossed over was you can't place an order without payment. I am not looking forward to this major let down with my client. Do I need to start over with Shopify?

I've chatted with the SS help centre but there is no advice. I wish they would understand how big of a pit fall this is with their product. I've been reading forums and this has long been an issue.

Has anyone used this WishList plugin for a similar situation?

1 hour ago, JannaLantz said:

Has anyone used this WishList plugin for a similar situation?

The Wishlist plugin/extension is not designed for this situation.