Site Search is broken in 7.1

On 7/25/2022 at 6:42 AM, chumbit said:

Hello! I tried Google search engine and it will  solve my problemas thanks! We are planning in using it.

However, we would like to use it through the search bar that we in place, instead of google, do you know if its possible? (http://www.chumbo.org)

Thanks in advance.

Catarina

Hi Caterina, I just checked out your site. How did you go about doing this? I need to do this too. You're help would be greatly appreciated. Thanks!

On 8/2/2022 at 1:58 AM, BriGuy said:

Hi Caterina, I just checked out your site. How did you go about doing this? I need to do this too. You're help would be greatly appreciated. Thanks!

I see she used Search Block in Footer, and this code to Design > Custom CSS to move search block position to top right of site

#block-yui_3_17_2_1_1647427323829_6501 {
    position: fixed;
    width: 200px;
    right: 20px;
    z-index: 10
}

On 8/3/2022 at 5:58 AM, tuanphan said:

I see she used Search Block in Footer, and this code to Design > Custom CSS to move search block position to top right of site

#block-yui_3_17_2_1_1647427323829_6501 {
    position: fixed;
    width: 200px;
    right: 20px;
    z-index: 10
}

 

That search is just a custom search bar we did, the problem is it renders the results of squarespace. The improvement is only aesthetic. I would love to use this custom search bar - rendering the google search engine results! That would be awesome!  Any thoughts? I'm looking for professional help also, no luck so far.

On 8/4/2022 at 7:03 PM, chumbit said:

That search is just a custom search bar we did, the problem is it renders the results of squarespace. The improvement is only aesthetic. I would love to use this custom search bar - rendering the google search engine results! That would be awesome!  Any thoughts? I'm looking for professional help also, no luck so far.

You can use Google Custom Search, just signup an account > Get GCS code > Paste to your site

https://cse.google.com/cse/all

On 8/6/2022 at 9:39 AM, tuanphan said:

You can use Google Custom Search, just signup an account > Get GCS code > Paste to your site

https://cse.google.com/cse/all

Thanks mate

@paul2009I have just taken a look at the google site search option. Thanks so much for suggesting this! 

It's pretty basic but it most importantly works. 

I am no coder however and am wondering if there is any way to remove the paid ads from the top of the interface? I am guessing no?

On 8/10/2022 at 7:10 PM, The-Design-Order said:

I am no coder however and am wondering if there is any way to remove the paid ads from the top of the interface? I am guessing no?

Are you using a free service? Then I'd say no. If you are using a paid service then you should not have to put up with ads.

I have an image library website. The search facility is essential for customers to find images. Using Google Custom Search gives Squarespace an excuse not to fix this. It's not great anyway and looks very amateur.

Come on Squarespace, please fix this!

After placing the searchbar and making sure it worked we started working on the rest of the site.
We didn't really look at the searchbar after starting with the rest, now when trying it again it doesn't work anymore.

We added some code in the mean time and I think something went wrong there.
When you refresh the page and quickly search something it does work.

I think something is blocking it after the site fully is fully loaded.
Can someone please look at it I can't find it.

Password: Welkom1234
URL: https://hippysip.squarespace.com/

12 hours ago, HippySip said:

After placing the searchbar and making sure it worked we started working on the rest of the site.
We didn't really look at the searchbar after starting with the rest, now when trying it again it doesn't work anymore.

We added some code in the mean time and I think something went wrong there.
When you refresh the page and quickly search something it does work.

I think something is blocking it after the site fully is fully loaded.
Can someone please look at it I can't find it.

 

Password: Welkom1234
URL: https://hippysip.squarespace.com/

Hi,

It looks fine to me

I have a search field at the top of my home page. It's meant so search the contents of the site's blog. After working fine for 2.5 years, suddenly it now will not return any search results for any word typed. 

I removed and replaced the search field with a new search field, and this time set it to search specifically the side-by-side blog page. This did not fix the problem. The search field still returns no results.

Adding the built in search page as a link from the home page also does not solve the problem. The search page also does not return any results for any query.

Hello,

I am having trouble with the search bar on my Squarespace websites (https://www.al.org.au/ and https://www.ban1080.org.au/). They continue to say "Your search did not match any documents." or "no results found", or only display limited results, despite using key words that appear all over the site. 

How can I fix this issue, as we would definitely be losing people who are interested in our content.

Thank you,

Nadia

We are also having issues with the Search function and are incredibly disappointed that Squarespace has not prioritised fixing this issue! 

Hello

I have a search on my development website. I have named the images throughly so I thought that when a person searched for 'kitchen' for example it would bring up all the places where kitchen images where - alas it does not. Where can I put the tags so that search picks them up please?

@paul2009, do you know how to use SwifType’s User Agent to index Member Areas? The “Pro” plan offers the advanced feature of being able to index content behind a firewall but there is no instruction as to how to set up their User Agent to pass through a Member Areas paywall. I reached out to SwifType support and they didn’t have any idea what’s supposed to happen at a SquareSpace Member Area site. 

5 hours ago, Tiernan said:

do you know how to use SwifType’s User Agent to index Member Areas?

It is not currently possible to do this (because you cannot modify access to these areas for the account specific user agent string).

1 hour ago, paul2009 said:

It is not currently possible to do this (because you cannot modify access to these areas for the account specific user agent string).

Thank you for the clarification!

thank you all, does anyone have a solution, struggling to see why search exists if it doesn't work. thanks

Search functionality - its not a difficult concept so why is square space so lagging in solutions. I don't want to add custom code to make a simple search function work. That's why I use this type of web builder.  If I wanted to add in custom code I'd use word press like ever other sensible person.

  I am happy to add tags or categories if this will fix the solution but nothing does.  Even more frustrating is that the search function will bring up results from entries that are over two years old but not for new entries.  i.e. if i type in "Jazz artists" -I do not get any of the new jazz artists who have joined my agency (and there have been over 100) - even though the word "jazz" appears in their listing and the tags and categories assigned to them include the words "jazz" .  The only artists I get are the ones from two years ago.  

Squarespace you have an obligation to your paying customers to make the simple basic requirements of a system work - and that includes a search function

Search functionality - its not a difficult concept so why is square space so lagging in solutions. I don't want to add custom code (or use google imbedded in my site somehow - tried it , didn't work) to make a simple search function work. That's why I use this type of web builder.  If I wanted to add in custom code I'd use word press like ever other sensible person. 

I am happy to add tags or categories if this will fix the solution but nothing does.  Even more frustrating is that the search function will bring up results from entries that are over two years old but not for new entries.  i.e. if i type in "Jazz artists" -I do not get any of the new jazz artists who have joined my agency (and there have been over 100) - even though the word "jazz" appears in their listing and the tags and categories assigned to them include the words "jazz" .  The only artists I get are the ones from two years ago.  

Squarespace you have an obligation to your paying customers to make the simple basic requirements of a system work - and that includes a search function.  Solve this

maybe the only way square space will take this seriously is if we make our feelings known outside of this forum

trust pilot reviews at a 1  1/2 stars for SS -https://au.trustpilot.com/review/www.squarespace.com  and I've just added another chop in its star rating 

+1

Please fix this issue. This is basic stuff guys!

Please stop everything else and repair this!

I am so frustrated by SquareSpace's built-in search functionality on our website (https://www.stresslesscamping.com). When we click on the search icon and put in terms that I know are on the site sometimes it returns no results, sometimes it returns only partial results. 

The majority of the time I have to click the icon, search for content, there will literally be NO results, then I try again and that's when it shows the results even with the same words. 

Our site gets a lot of traffic in our space and people search out various relevant terms and leave frustrated. This is enough to make me consider changing site providers. Is there an update/change I can implement?

I do also have a custom Google search on the site but it's much lower on the page, however it works every time. But the search button is very convenient at the top of the page. I wouldn't mind if I could change the little icon at the top to go to the Google search if that were possible instead.

But, seriously, we live in the world of search. I hope SquareSpace does something to enable their search function to actually work. Many of our site's visitors have told me that they have this issue and it really is affecting our income for people not being able to find things that are there. 

Thanks for any input and tips.