humminglion
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Gumbalaya reacted to a post in a topic:
Site Search is broken in 7.1
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danabrigman reacted to a post in a topic:
Search Bar Not Working
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visualcreative reacted to a post in a topic:
Site Search is broken in 7.1
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I've been reporting this search bug since 2000 and they still haven't fixed it. My only guess is that engineering is unable to fix it due to it breaking other things or they don't think search is important enough to dedicate resources to fixing it.
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humminglion reacted to a post in a topic:
Site Search is broken in 7.1
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We've been reporting this exact bug to Customer Care for years now.. their response is the same - engineering is taking a look at it... so the conclusion to me is that a fix isn't possible due to it breaking other things or they don't deem search functionality inside a squarespace site to be a core function?
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humminglion reacted to a post in a topic:
Search Bar Not Working
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humminglion reacted to a post in a topic:
Search Bar Not Working
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As of May 18 and a couple years after discovering the search bug, Squarespace still hasn't fixed this. Try it our for yourself, go to the search bar on your squarespace site and search for a common topic that you know your site covers, it'll come up blank. So basically, visitors coming to your site can't search for anything or will think your site doesn't cover an important topic, when it does.
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Search on squarespace sites has been broken for a couple years now and even though I've reached out many times to inquire on some kind of fix, as of today my site still doesn't show results when I search for a topic unless I try 2-3+ times. Highly considering leaving Squarespace unless they fix this.
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This is a HUGE bug that has been impacting my website for awhile now.. like since 2020! It usually takes 3 tries to search for a topic before the correct results show up. Screen Recording of it: https://www.dropbox.com/s/wsxcskzhd3ytyak/ScreenFlow.mp4?dl=0 I've contacted support many times and the result is always the same - something about how the devs are working on it.. how can something basic like searching inside a website not work? I'm seriously considering leaving Squarespace and going to Wordpress if they can't fix this soon.
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This is a HUGE bug that has been impacting my website for awhile now. It usually takes 3 tries to search for a topic before the correct results show up. Screen Recording of it: https://www.dropbox.com/s/wsxcskzhd3ytyak/ScreenFlow.mp4?dl=0
