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sacred

Mindbody Healcode Widget not functioning in 7.1

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Site URL: http://addisonstreetspa.com/book-private

I deployed a Mindbody widget using a code box, and the widget displays fine but is not clickable. Mindbody support says to disable ajax loading, but Squarespace v7.1 does not support ajax loading, so this fix is no longer applicable. Has anyone had this problem and found a fix for it?? 

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Here are some basic troubleshooting steps to help the community to help you further:

Which widget are you trying to use, the new updated widget, or the old ‘classic’ design? 

When you created the widget, what code was generated?

Do you have any other code inserted on your site?


World-class Squarespace Developer and Squarespace Circle Leader with a strong reputation on the Squarespace Forum.
I'm trusted by hundreds of Squarespace users worldwide, including designers, freelancers, business owners and big agencies.

I can tackle anything from small tweaks to full websites and I'm available for short and long bookings (min. 1 hour).
Book via my website giving as much notice as possible. Note that I'm currently booked until the end of May 2020.
Prebuilt Squarespace Extensions for Squarespace 7.0 and 7.1: Enquiry Form ExtensionDate Picker Extension and Age Verification Extension 
Custom Squarespace Extensions: Tell me about the functionality you need

**NEW** Our popular Wishlist extension is now Squarespace 7.1 compatible.

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@sacred As you say, this is an issue with Squarespace 7.1. The same code will work perfectly well on Squarespace 7.0.

The issue is caused by some CSS in the Squarespace 7.1 template that disables pointer events (clicks and taps) for a class that the healcode also uses. That's why you cannot click on anything in the widget. If you add this to Design > Custom CSS it should fix the issue:

div.healcode .header {
  pointer-events: auto;
}

Let me know how you get on.

-Paul


World-class Squarespace Developer and Squarespace Circle Leader with a strong reputation on the Squarespace Forum.
I'm trusted by hundreds of Squarespace users worldwide, including designers, freelancers, business owners and big agencies.

I can tackle anything from small tweaks to full websites and I'm available for short and long bookings (min. 1 hour).
Book via my website giving as much notice as possible. Note that I'm currently booked until the end of May 2020.
Prebuilt Squarespace Extensions for Squarespace 7.0 and 7.1: Enquiry Form ExtensionDate Picker Extension and Age Verification Extension 
Custom Squarespace Extensions: Tell me about the functionality you need

**NEW** Our popular Wishlist extension is now Squarespace 7.1 compatible.

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