Mindbody Healcode Widget not functioning in 7.1

Site URL: http://addisonstreetspa.com/book-private

I deployed a Mindbody widget using a code box, and the widget displays fine but is not clickable. Mindbody support says to disable ajax loading, but Squarespace v7.1 does not support ajax loading, so this fix is no longer applicable. Has anyone had this problem and found a fix for it?? 

Here are some basic troubleshooting steps to help the community to help you further:

Which widget are you trying to use, the new updated widget, or the old ‘classic’ design? 

When you created the widget, what code was generated?

Do you have any other code inserted on your site?

@paul2009 

It's the Mindbody Branded Web Appointment Widget. To my knowledge it is the latest design. Attached a screenshot of the widget creation page.

There is no other code on the site at this time. 

I've attached a screenshot of the code

Also attached a screenshot of the widget displayed on my page https://www.addisonstreetspa.com/book-private

@paul2009 Thank you! That CSS did the trick. Only issue now is that the appointment windows don't push the footer down. They are visually overlapping the footer. Please see video upload. 

Im also having problems with this! Is there a way to make this button clickable in my markdown? I want to make the black button clickable. (I've added the red one with the script alternatively if this isn't possible.) 

I've added the code above but it didnt work. 

Thank you!

21 hours ago, kristin.creative said:

Im also having problems with this! Is there a way to make this button clickable in my markdown? I want to make the black button clickable. (I've added the red one with the script alternatively if this isn't possible.) 

I've added the code above but it didnt work. 

 

Thank you!

Can you share link to page in screenshot?

I am having an issue of my text overlapping in my Enrolments MindBody widgets (Screenshot attached) www.addictivepolefitness.net/free-class
Can anyone help with this issue please? 

4 hours ago, Nomes said:

I am having an issue of my text overlapping in my Enrolments MindBody widgets (Screenshot attached) www.addictivepolefitness.net/free-class
Can anyone help with this issue please? 

Seems fine here. Did you solve?

I inserted the Custom CSS as suggested earlier by going to Design - Custom CSS:

div.healcode .header { position: relative!important; pointer-events: auto; }

But the Appointment Widget still doesn't deploy correctly. It looks like a static calendar but you can't click on it to search for appointment times, dates, etc. and it runs over the footer when you scroll. 

Also can't get the Frederick/Marketing Suite reviews code to display on my main page in a code block. Code is:

<div data-fred-widget-reviews></div>
<script src="https://d1yw3duy3i4qiv.cloudfront.net/js/sdk-v1.js"></script>
<script>
    FRED.init({
      locationId: "23ca8b2d-148c-4dfa-aef7-fc0444f08e3e",
      perPage: 5,
      layout: "list",
      background: "ffffff",
      titleHexColor: "8cc63f",
      starHexColor: "fcc415"
    });
</script>
 

Is this JavaScript? or CSS? or which code type? Tried them all. 

URL: heavenlytouchboone.com 

Just wanted to say THANK YOU to the people involved here. After calls with Mindbody and Squarespace saying their hands were tied, this community steps in! Thanks!

Thank you so much for sharing this tip! I spent a few hours trying to figure it out. Such an easy fix!

I'm wondering if there is a fix for the account button not being clickable. The code mentioned above fixes everything but that? Thanks

23 minutes ago, caitryan said:

I'm wondering if there is a fix for the account button not being clickable.

Please post the URL for a page on your site where we can see your issue.

If your site is not public please set up a site-wide password, if you've not already done so.

Post the password here.

Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site. Please read the documentation at the link provided to understand how it works.

Please read the documentation at the link provided on how to share a link to your site to understand how it works. A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

We can then take a look at your issue.

On 6/3/2020 at 2:57 AM, Htouch said:

I inserted the Custom CSS as suggested earlier by going to Design - Custom CSS:

div.healcode .header { position: relative!important; pointer-events: auto; }

But the Appointment Widget still doesn't deploy correctly. It looks like a static calendar but you can't click on it to search for appointment times, dates, etc. and it runs over the footer when you scroll. 

Also can't get the Frederick/Marketing Suite reviews code to display on my main page in a code block. Code is:

<div data-fred-widget-reviews></div>
<script src="https://d1yw3duy3i4qiv.cloudfront.net/js/sdk-v1.js"></script>
<script>
    FRED.init({
      locationId: "23ca8b2d-148c-4dfa-aef7-fc0444f08e3e",
      perPage: 5,
      layout: "list",
      background: "ffffff",
      titleHexColor: "8cc63f",
      starHexColor: "fcc415"
    });
</script>
 

Is this JavaScript? or CSS? or which code type? Tried them all. 

 

URL: heavenlytouchboone.com 

Hey Htouch -- I know this was posted a while ago but I am finding the same problem currently with my marketing suite widget and I'm curious if you ever found a solution? Thank you!

Site URL: https://benddstudio.com/

Hey support community!

I've seen a few people struggling with MINDBODY HTML code in 7.1, just curious is anyone has found a tweak (Maybe CSS?) that allows the MINDBODY review widget through marketing suite to be posted on the website. When I inject the code it just comes up as 'Script Disabled'.

Thank you!

Erin

9 hours ago, bendd said:

When I inject the code it just comes up as 'Script Disabled'.

The 'Script Disabled' message is Squarespace's way of explaining that Code Block scripts will not run when you’re logged in to the website. It's a security feature. It doesn’t indicate that there is anything wrong with the MindBody script content.

To test the script, visit your site in an incognito or private browser window without logging in to the site. You'll now see what it looks like to visitors, which may be slightly different than in the preview window.

Try it and let us know how you get on.

  If this post has helped you, please click a 'Like' or 'Thanks' icon below  ⬇️

Hi there, @paul2009 Can you help me please as you seem to know this issue?

I have tried to use the mindbody widget and having a bizarre issue.

The widget has been added below the text however it is displaying up on the top left hand side of my screen overlapping everything.

I tried to add the code as recommended however this did not help.
Can you help please?? Warmly Jane

On 11/24/2022 at 6:37 AM, JANESROOM said:

Can you help please?

Please provide details of how we can view the site? We'll need the URL and the public password. Please also show us the code that you added, and tell us where you added it.

Also, please check my solution from 2020.

On 11/25/2022 at 6:43 PM, paul2009 said:

Please provide details of how we can view the site? We'll need the URL and the public password. Please also show us the code that you added, and tell us where you added it.

Hi Paul,

Here is the link to the test page I've created so you can see what the widget is doing: https://www.sahsin.com/book-online-test

This is the code provided by the MindBody Branded Web App:
 

<script src="https://widgets.mindbodyonline.com/javascripts/healcode.js" type="text/javascript"></script>
<healcode-widget data-type="appointments" data-widget-partner="object" data-widget-id="cc10144261c4" data-widget-version="0" ></healcode-widget>

The code was added to the section under the heading (separate section). The widget is sitting on the top lefthand side. When scrolling back up to the top, the dropdown fields sit in the header.

Our contact at MindBody is also looking into this issue. Would you have any suggestions on how we can fix this?

Thank you, Jess

On 6/9/2023 at 6:34 AM, JDVA said:

Hi Paul,

Here is the link to the test page I've created so you can see what the widget is doing: https://www.sahsin.com/book-online-test

This is the code provided by the MindBody Branded Web App:
 

<script src="https://widgets.mindbodyonline.com/javascripts/healcode.js" type="text/javascript"></script>
<healcode-widget data-type="appointments" data-widget-partner="object" data-widget-id="cc10144261c4" data-widget-version="0" ></healcode-widget>

The code was added to the section under the heading (separate section). The widget is sitting on the top lefthand side. When scrolling back up to the top, the dropdown fields sit in the header.

Our contact at MindBody is also looking into this issue. Would you have any suggestions on how we can fix this?

Thank you, Jess

MindBody has some tag conflict with SS header tag. You can add this code to Design > Custom CSS to override it

.healcode .header {
    position: static !important;
}

On 6/11/2023 at 5:05 PM, tuanphan said:

MindBody has some tag conflict with SS header tag. You can add this code to Design > Custom CSS to override it

.healcode .header {
    position: static !important;
}

 

Thank you for getting back to me. Unfortunately, I haven't had any success with this code.

On 6/13/2023 at 10:24 AM, JDVA said:

Thank you for getting back to me. Unfortunately, I haven't had any success with this code.

Can you add & keep the code in CSS box? We can check it again easier

On 6/14/2023 at 7:16 PM, tuanphan said:

Can you add & keep the code in CSS box? We can check it again easier

The code is still active in the Custom CSS box.

The situation has been resolved. There was existing CSS code which was conflicting with the code you recommended.