Elitestonetools Posted July 8, 2019 Share Posted July 8, 2019 (edited) Is it possible to add orders manually to my order system, for example if someone emails/phones me or asks in person to order a product? Would be helpful to keep track of orders, stock levels and finances! Edited July 6, 2019 by Elitestonetools Initial Revision Squarespace novice but trying!! Link to comment
paul2009 Posted July 8, 2019 Share Posted July 8, 2019 No, not yet. Make a feature request for this by contacting Squarespace Customer Care. You can reach out to them here. krissysnow 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
flatlander Posted November 5, 2019 Share Posted November 5, 2019 My solution to adding non-web orders to Squarespace is to create a 100% discount code. Then create the order myself on the website, checking out using code. Hope that helps someone. vanrhonda, Asio101, carrie1 and 1 other 4 Link to comment
vanrhonda Posted November 6, 2019 Share Posted November 6, 2019 I'm investigating using Quick Books Online to track inventory to integrate wholesale and in-person sales as well. You have to use the expert version though (more expensive). I'll let you know how it goes. Asio101 1 Link to comment
PrairieSchoolCoffee Posted October 26, 2020 Share Posted October 26, 2020 @flatlanderThanks for the suggestion about the 100% discount. Does that actually send through a zero dollar charge & associated processing fee? Or, since it’s $0, does your card not actually get charged? Thanks again! Link to comment
sruss76 Posted October 27, 2020 Share Posted October 27, 2020 I have requested this feature from Squarespace months ago. I'm quite surprised that manual order creation (as well as creating gift cards!) isn't a feature here when it's a feature in most e-commerce platforms. Like @flatlander - I get around this by creating a 100% discount code + a free shipping code and ordering on behalf of my customer (who has already prepaid -- I would have sent them a Paypal invoice to complete their purchase). I use their email address so they will receive an order confirmation receipt. @PrairieSchoolCoffee - with a 100% discount, you will not need to enter credit card info. You will simply enter the code when asked for credit card info and it will zero out the total. The order will go through without charges. PrairieSchoolCoffee 1 Link to comment
RobPegurri Posted November 3, 2020 Share Posted November 3, 2020 On 11/5/2019 at 3:44 PM, flatlander said: My solution to adding non-web orders to Squarespace is to create a 100% discount code. Then create the order myself on the website, checking out using code. Hope that helps someone. I add a little piece to this workaround, I use this for cash on delivery or bank transfer orders. If you have an accounting service, 0$ orders could be a problem. For that, I've created some custom SKUs named, for example, "Cash on Delivery Payment" and on my accounting software (mine is a Google Sheet) I've added a rule in order to get the real price from -(discount amount). Asio101 and PrairieSchoolCoffee 2 Link to comment
CLEAR911 Posted August 2, 2022 Share Posted August 2, 2022 Disappointed. I need to manually create a new order for a customer, and just discovered I can't do that on Squarespace. I could on Shopify, so now Im regretting making the move over to square space. Who would of thought a e-commerce platform like Squarespace wouldn't have something so basic and helpful for small businesses. Ugh! inyrspace 1 Link to comment
Joiha Posted August 6, 2022 Share Posted August 6, 2022 So long time and this feature still don't have on Sqaurespace :( Link to comment
jessmurphy316 Posted February 13, 2023 Share Posted February 13, 2023 Unsure of the exact plan requirements/mechanisms - I use the basic ecommerce plan and can create a manual order using the Squarespace IOS app on my phone (not in my browser / computer). I can sign in, click "Commerce" and the "+" symbol. I then do what was suggested above, if it's a freebie, and do the 100% discount, which you can do without creating a special discount code since you're logged in as an admin in the app. I do believe this requires a Square account / set up, but this is part of the "unknown exact plan requirements / mechanisms" caveat above. Asio101 1 Link to comment
adv-tim Posted September 28, 2023 Share Posted September 28, 2023 On 2/13/2023 at 3:25 PM, jessmurphy316 said: Unsure of the exact plan requirements/mechanisms - I use the basic ecommerce plan and can create a manual order using the Squarespace IOS app on my phone (not in my browser / computer). I can sign in, click "Commerce" and the "+" symbol. I then do what was suggested above, if it's a freebie, and do the 100% discount, which you can do without creating a special discount code since you're logged in as an admin in the app. I do believe this requires a Square account / set up, but this is part of the "unknown exact plan requirements / mechanisms" caveat above. THIS!! How can there be so much feature parity. I finally found this solution to "work", but very disappointed in the fact that I have to use a mobile-only app to do specific features. Mobile App --> "+" --> Start new transaction --> Success!! Asio101 1 Link to comment
inyrspace Posted August 12 Share Posted August 12 It's disappointing that this feature is still not available, considering this thread was started in 2019! I was trying the solution offered by @jessmurphy316 and @adv-tim, but I do not see/have the "Start new transaction" option :( Link to comment
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