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Can I add orders manually

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Is it possible to add orders manually to my order system, for example if someone emails/phones me or asks in person to order a product? Would be helpful to keep track of orders, stock levels and finances!

Edited by Elitestonetools
Initial Revision

Squarespace novice but trying!!

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No, not yet. Make a feature request for this by contacting Squarespace Customer Care. You can reach out to them here.

Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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  • 11 months later...

I have requested this feature from Squarespace months ago. I'm quite surprised that manual order creation (as well as creating gift cards!) isn't a feature here when it's a feature in most e-commerce platforms.

Like @flatlander - I get around this by creating a 100% discount code + a free shipping code and ordering on behalf of my customer (who has already prepaid -- I would have sent them a Paypal invoice to complete their purchase). I use their email address so they will receive an order confirmation receipt.

@PrairieSchoolCoffee - with a 100% discount, you will not need to enter credit card info. You will simply enter the code when asked for credit card info and it will zero out the total. The order will go through without charges.

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On 11/5/2019 at 3:44 PM, flatlander said:

My solution to adding non-web orders to Squarespace is to create a 100% discount code. Then create the order myself on the website, checking out using code.

Hope that helps someone.

I add a little piece to this workaround, I use this for cash on delivery or bank transfer orders. If you have an accounting service, 0$ orders could be a problem.

For that, I've created some custom SKUs named, for example, "Cash on Delivery Payment" and on my accounting software (mine is a Google Sheet) I've added a rule in order to get the real price from -(discount amount).

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