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Mobile Preview from Desktop is different than actual Mobile Site plus White Space on the Right Side

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So on desktop Mobile preview, everything is where I'd like it to be, see 1st pic. Notice you can see the menu in the header.  

image.thumb.jpeg.85d163cf3e44cc21c49610e7f5888466.jpeg 

 

However, on the actual mobile website (using Android built-in browser and Chrome--not sure if it matters), it'll load the content portion and at first I didn't noticed but then if you "swipe left" slightly, there's this weird white column. It's only meant to scroll down. That's when I also noticed the menu from header is also "missing" but it's not. It's actually on the top right corner of the white column. 

image.thumb.jpeg.04cf7c4265569d10409b3eef516849f4.jpeg

If anyone can help me out that would be great! If it involves any custom coding please walk me through it. I noticed coding in other thread but I wouldn't even know where to enter it! 

I'm hoping it's something simple or some button I forgot to click. 

 

 

 

image.jpeg

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@Pureform What's the url?

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Meghan, Owner of Westerly Creative Studio
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@Pureform Thank you! I took a look and while I can see your menu icon, I can also scroll to the left and right. This is usually caused by code that adjusts margins. To fix it:

  • Log into the back of your website
  • Go to Website > Website Tools > Custom CSS
  • Copy and paste the below code, then click Save

html, body {
    overflow-x: hidden}

Did we help? Click 👍 or mark it as the solution! This helps others find the answers they need. 

Meghan, Owner of Westerly Creative Studio
🐋  We're a Bay Area creative force specializing in Squarespace & Branding Solutions
️  Donations to our
coffee fund help fuel our support
👩‍💻  Need to buy your website policies? Termageddon makes it easy.  
Get 10% off your first year! (< affiliate link)

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  • Solution
6 hours ago, WCS said:

@Pureform Thank you! I took a look and while I can see your menu icon, I can also scroll to the left and right. This is usually caused by code that adjusts margins. To fix it:

  • Log into the back of your website
  • Go to Website > Website Tools > Custom CSS
  • Copy and paste the below code, then click Save

html, body {
    overflow-x: hidden}

Thanks so much! I appreciate ya! 

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@Pureform Of course! Happy designing 😊

If you wouldn't mind, please mark my response as the solution. This helps people who are searching for a similar answer find the code.

Did we help? Click 👍 or mark it as the solution! This helps others find the answers they need. 

Meghan, Owner of Westerly Creative Studio
🐋  We're a Bay Area creative force specializing in Squarespace & Branding Solutions
️  Donations to our
coffee fund help fuel our support
👩‍💻  Need to buy your website policies? Termageddon makes it easy.  
Get 10% off your first year! (< affiliate link)

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