nwhittlesey Posted February 26 Share Posted February 26 Whenever a client orders a product, I get the order email. (I'm the website designer/administrator) The store owner only gets a notification from PayPal with a total. He doesn't know what was ordered. What settings do I need to change to correct this? Link to comment
Solution paul2009 Posted February 26 Solution Share Posted February 26 42 minutes ago, nwhittlesey said: Whenever a client orders a product, I get the order email. The store owner...doesn't know what was ordered. What settings do I need to change to correct this? The store owner can go to their Account Dashboard using this link to see whether they are signed up to receive Store notifications: https://account.squarespace.com/settings/notifications If they scroll down past the toggles, they should see a section titled Individual Settings where their websites should be listed. The Store checkbox should be checked for them to receive these notifications. Did this help? Please give feedback by clicking an icon below ⬇️ Zachery 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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