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store order emails not going to the website owner

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Whenever a client orders a product, I get the order email. (I'm the website designer/administrator)

The store owner only gets a notification from PayPal with a total. He doesn't know what was ordered. What settings do I need to change to correct this?

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42 minutes ago, nwhittlesey said:

Whenever a client orders a product, I get the order email. The store owner...doesn't know what was ordered. What settings do I need to change to correct this?

The store owner can go to their Account Dashboard using this link to see whether they are signed up to receive Store notificationshttps://account.squarespace.com/settings/notifications

If they scroll down past the toggles, they should see a section titled Individual Settings where their websites should be listed. The Store checkbox should be checked for them to receive these notifications.

image.thumb.png.203c665f00bb5edd3c0ac9256617e687.png

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About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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