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  1. Hi all, I am setting up a webstore. Most of the products are physical and easy to implement with SS. But one custom product is a headache. Is this following thing in any way possible with SS? I dont mind using 3rd party solutions and API:s, as long as it works. -Another site has a link to my site, with the "product" (.stl) appended to the .url -The .stl file fetched(correct term?) from the other .url is both used in my site to show how the product will look like (I already have an API) and in some way sent to me during the purchase, so that I know which "file" they have purchased. -I think saving the data file to SS directly is impossible, so if I want to save the file, a 3rd party solution may have to be used here. Another option might be to just fetch the data always from the other site, and just send me the .url of the purchased product during the checkout. I have done lots of programming, but am a complete noob in website design. So for me this is both a general problem in html/js programming and how to implement it into SS -site. Any help is appreciated, I would be glad to just be pointed to a proper direction. Even if its away from SS.
  2. Site URL: https://www.shoptezori.com/shop Hello everyone, Curious how you would go about creating a separate page that automatically populates as items sell in your shop. My business only had 1 of each item typically, and I'd like items that sell off the shop page to automatically move to a "sold out" page. This way, people can still have an idea of what we sell, without the clutter of all of the products sitting in the shop page that are unavailable.
  3. hey hive mind, Has anyone had any success on how to offer a free trial onto a members area? i'm trying to find a way to offer customers a free 7 day trial, that will automatically start a billing cycle if not cancelled. If anyone has any ideas that'd be much appreciated 🙂
  4. Hi! I am a contractor for a company that is getting ready to scale and uses SquareSpace for their website. They have been selling courses online as products and I am looking for a better way to do this, any advice is welcomed! Thanks!
  5. Site URL: https://joeredski.com/prints Hi there, Please can you help. I have just set up a print store and I have put an image block at the top welcoming customers, with a little info as well. However, when I click on any print product I still get the same welcome image and information. Is there anyway I can hide the welcome image on all of the print product pages (but keep it showing on the print storefront)? Thank you.
  6. Site URL: https://joeredski.com/store/joe-redskis-signature-presets Hi there, Please can you help? Is there anyway to upload two products to the Inventory section of a product page? I'm currently selling Lightroom Presets as a downloadable file, but I also want to add a free guide book so that the customer can download both files when they purchase the Presets, but I can't seem to be able to do this. Is there anyway that this can be achieved? Thank you.
  7. Site URL: https://www.thebigredbox.co/hepburn-hire I wonder if there is clever code/widget/integration/workaround for this... I'm a wedding supplier and would love for people to be able to see if my product is available for their wedding date, before they fill in any forms or email me via my contact form: 1. I'd be able to input the unavailable/available dates on the back end... 2. The calenders etc feel visually too big/involved at the stage I want people to interact with my site
  8. Site URL: https://www.nuovelife.com/store Are Digital Products only downloadable? Any way to sell Digital Products individually like the same as in Member Sections? We have a member section but we also have individual products. Ideally we want to sell them individually as viewer only, like the member section.
  9. I am a personal branding photographer. Am I violating any Squarespace policy if I build landing pages for my clients that use my photos using my single SquareSpace account. I would hide the header and footer. A lot of my clients do not have a personal website and so I need to give them an additional way to justify the photo session.
  10. Site URL: https://www.taitfarmfoodslocal.com/ Squarespace's sales report export does not include the category of each product sold. The item is there but not the category which means my accounting manager has to sort by item name and figure out what category each item belongs to in order to credit to the proper department. I reached out to Squaresapce today and they confirmed this does not exist nor does a current integration to remedy the situation. How is everyone else managing this enormous accounting deficit? My accounting manager is working against me rebuilding two other sites on Squarespace that do much higher ecommerce until I can find a resolution. Please help!
  11. Site URL: https://www.californiagarden.co.nz I have some code running on my site which hides the add to cart button on products that are sold out, I'm wondering if I can do the same thing with products marked with the "Limited Availability" badge. The purpose is to have security around accidentally selling products that we don't have in our physical store. Our squarespace website is linked to our POS system so items pull their stock levels from there, but we want to have room for error where products that have a stock level of 5 or less are not available to buy. Anyone have a solution to this? Website URL: https://www.californiagarden.co.nz Testing page: https://www.californiagarden.co.nz/test-store Password: CaliforniaHG Thank you!
  12. Site URL: https://www.huncreative.co Hello! Are or will there be any plans to offer the creation of variants for digital products? I noticed only physical products have this feature but it would also be VERY great for digital products that have variations: Example: Selling a single image at two different price points depending on usage.
  13. Hello all, I'm almost done with my site at which I plan to sell some of my art in digital download form. I've ran into a small problem. Since I can't modify Checkout Page when using Squarespace and I'd like to receive payments using PayPal and credit cards I added a "Pay with PayPal" button under each of the products (I got the button code from PayPal). When I press the button a PayPal window pops up where I can either log in to PayPal and pay using that or continue as guest and use a credit card. Everything so far is smooth and goes through. After the payment info is completed the PayPal window closes and my site displays a little window saying "My Site" thanks you for your purchase, and I can click OK to go back to the site. Here's the problematic part, the customer isn't getting an email with a download link to the purchased file and no confirmation page pops up after purchase with the link to the digital file. In summary I'm receiving the payment without any problems but the customer has no way of downloading the product file. Any help would be greatly appreciated. Jack.
  14. Site URL: https://capaofruit.com/ Looking for a Shopify Express Checkout solution. We've received feedback from buyers that they would not like to input personal info before receiving the option to checkout with a credit card or PayPal. Is there a way to make this work were buyers can buy with PayPal or Apple Pay without having the input personal information? Image attached is Squarespace default checkout page. Image on the right is the goal.
  15. Site URL: https://www.unit-12.org/food-pantry-signup-copy-2 Previously, this appointment form had a scheduling block but my boss asked to replace it with just a simple menu to choose which day to come visit our food pantry (so customers can feel free to visit any time of the day). I've done that but I realised that it leaves one glaring issue. We always charge customers a small free for making an appointment with our food pantry so how can I make sure they can pay online when making said appointment without the scheduler? Any help would be great. Thank you.
  16. Greetings, I cannot seem to figure out how to provide customers with options for both materials and sizes for my photography prints - I've only been able to adjust for materials, then I'm restricted to one size. Separately, I'd like for the images in my portfolio pages to act as links to the product sale pages, but unsure how to do this. Thanks for any assistance here!
  17. Up until recently we've used the commerce android app to take Point of Sale credit card payments. The commerce app has been deprecated and it pointed me to the squarespace app. The android squarespace app has a commerce tab but no longer has the "Sell Now" button. Weirdly, the iOS version of the squarespace app DOES have the "Sell Now" button. How do I use the android app to do Point of Sale?
  18. Site URL: http://www.kanisse.org Hello, I'm trying to use an existing Squarespace website to sell a print-on-demand book with Lulu XPress. It looks like Lulu typically interfaces with shopify, but trying to avoid building another website with another provider. Does anyone know how I can (easily) integrate Lulu and SS commerce? I know Lulu has an API but not sure how to integrate. Thanks, Dan
  19. Ive notified squarespace of this issue already, however, they’ve advised that I simply “downgrade” my plan for the time being. The issue: I pay extra to use the “sell on Instagram” feature. A couple weeks ago, I noticed that my newly added items were not getting submitted from squarespace to the Facebook catalog - which then allows me to tag specific products on Instagram stories and feeds. I figured it was some glitch that day and didn’t think anymore about it. Until last week, I was trying to upload a batch of new product listings specifically for Mother’s Day and saw that the error message continued to arise. I tried manually updating the feed and still no luck. I read up about the issue to find out it’s a server related issue. I contacted squarespace and the only solution they could provide is “downgrade your plan”. In theory, I’ve lost weeks of web traffic and potential order conversion, and now they want me to downgrade so I can potentially drop my conversion rate even more (for the active items that were added to the feed before the issue arose) and also lose out on other paid features that I utilize... all in the name of “we are working our best to solve the problem; but I don’t have an eta and we can’t reimburse you for any of your loses”. So so upset with this type of customer service, especially during a time when virtual capability is the only thing that’s helping to hold so many businesses together.
  20. Hey! I run a kid's clothing shop that carries multiple sizes, and multiple items (shoes, shirts, pants, etc.). I'm trying to figure out a way to list onesies BUT also have them require a minimum add of 3 to any order. Since they're differently listed items, i'm not so sure if that's even possible. Anyone done this before?
  21. My company sells products that at a minimum weight 150 pounds. Currently, we ask for customers to request a quote and then we contact them via phone or email to provide a final price. The only difference between the price on our website and the quote price is the estimated freight cost. We ship everything on pallets and often use DHL or similar carriers. The goal is to transition to a SquareSpace store in which customers can complete their transactions. However, what is the best path to include shipping costs and make sure we can still ship our products on a pallet? Does anyone have a squarespace store that sells specialty oversized items? What integrations have you used for payment and shipping?
  22. Site URL: https://www.welshphotographer.co.uk/ Sorry if the title is a little click bait, but I watch a few photographers who said video is sponsored by Squarespace.....it's dead simple.....get going in no time at all..... Yeah right! I'm struggling at the mo. I have the basic design for what I want so far, I have a blog to write up and put on there as well as a few projects and future exhibition news and images to add and I've got my head around all that. Where I'm struggling is the shop. I haven't even looked at CEO yet as until I crack the shop and get it working I see no point. I was hoping, given that every image in a gallery has a file name that I could make a template for various print sizes and add it to a gallery so users could either click an image for full screen and an option come up next to the image with prices and sizes or, under each image in the gallery would be a drop down with print prices and sizes etc. This is not the case! I'm using the Avenue template at the moment and from speaking with the email support team they said I should use the Brine template instead. When I install that template and view it, it doesn't remember any of my content, any of my galleries etc and I have to start from a fresh. I'm kind of feeling a little like I've been sucked in as I guess some will find this all very easy and I'm pretty technically minded but right now, I'm feeling defeated and thinking the grass wasn't greener on the other side. If anyone could help out I would be eternally grateful, seems the last piece of the puzzle, that's the point of the website, is out of reach for me and it kind of makes it all pointless as I can't create revenue if people can't buy direct.
  23. Site URL: https://jscg50-cms.squarespace.com My 7.1 Commerce site sells mostly 1-off art pieces. Once an item has sold, I want it to be removed from public view. I do not want to show a tag of "unavailable" under an item or have a pop-up note that the item is not available for sale; I do not want to monitor the site to see what needs to be hidden manually. I'd like this to be automated. I know there is value to showing past items, which seems to be SS's default justification when asked why this feature isn't a toggle on/ toggle off option, but this is a detrimental default for my store. These items do sell out quickly and it annoys our customers when we are essentially offering something they can't have. Can anyone please help with a code for this or with a suggestion on where I can find a resolution for this problem? Thank you! Site is jscg50-cms.squarespace.com. Password is: jscg50 To see an example: Online Shop > Vases > Shop Vases ... view "All" ... 1st item is marked unavailable, but I would like this to simply disappear from view once it's been purchased.
  24. Hi I was wondering if it is possible to create a catalogue for viewing products only and not for selling online I know that it is possible to do with a photo gallery but does not look so nice are there any other way is this possible to do such a thing?
  25. Site URL: https://ellipsoid-scarlet-wnyp.squarespace.com/ pw is nathandmeeks Selling Face Masks. We have the option set up to sell a single mask, by colour/size. Easy enough. We're trying to sell a family pack of 4 masks - but the issue is allowing the customer to order by color and size when buying that 4 pack. I've tried a multiple ways/variations/options, but can't seem to get it working. Does anyone have experience with this? Or advice? I hope this makes sense. Thanks for any help/thought/advice Lincoln
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