chymer Posted November 11, 2023 Share Posted November 11, 2023 I imported blog content from a WordPress site, which resulted in multiple blank author profiles to show up on our blog. The names that are seen in this screenshot are the only people that have access to this site. How can I remove those blank lines entirely? Link to comment
Solution creedon Posted November 11, 2023 Solution Share Posted November 11, 2023 (edited) Go to Settings > Permissions. Delete the unneeded Basic Authors. You will have a chance to assign the posts for each deleted Basic Authors to another. It is a rather tedious process. Edited November 21, 2023 by creedon chymer 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
chymer Posted November 11, 2023 Author Share Posted November 11, 2023 18 hours ago, creedon said: Go to Settings > Permissions. Delete the unneeded Basic Authors. You will have a change to assign the posts for each deleted Basic Authors to another. It is a rather tedious process. This worked for the most part! I had to refresh the page after deleting each author, but this largely solved the issue. Thank you! There is still one account that is showing up blank when I select an author on a blog post. But, when I go to Settings > Permissions, it appears as ",Key" and I can't remove it. Link to comment
creedon Posted November 12, 2023 Share Posted November 12, 2023 Quote when I go to Settings > Permissions, it appears as ",Key" and I can't remove it. Is SS generating and error message? What is it? Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
chymer Posted November 16, 2023 Author Share Posted November 16, 2023 On 11/11/2023 at 7:47 PM, creedon said: Is SS generating and error message? What is it? No, there isn't an error message. When I go to the ",Key" profile and select the Remove button, the ",Key" profile isn't available from the drop-down list. Screen Recording 2023-11-15 at 7.40.04 PM.mov Link to comment
creedon Posted November 16, 2023 Share Posted November 16, 2023 When you remove an author you have to select one of the remaining authors to assign the post to. In your case all the Key authors are now about to be deleted so you can't assign the post to them. Choose one of the remaining authors. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
chymer Posted November 16, 2023 Author Share Posted November 16, 2023 10 hours ago, creedon said: When you remove an author you have to select one of the remaining authors to assign the post to. In your case all the Key authors are now about to be deleted so you can't assign the post to them. Choose one of the remaining authors. I've already re-assigned all posts to either Peace Restored Staff or Ann Madison. The ,Key profile is still there, but can't be deleted. I'm at the point where I'm just going to accept that it's some kind of bug and not put any more effort into trying to solve this 😅 Link to comment
melody495 Posted November 16, 2023 Share Posted November 16, 2023 3 hours ago, chymer said: I've already re-assigned all posts to either Peace Restored Staff or Ann Madison. The ,Key profile is still there, but can't be deleted. In your screen recording, where you clicked delete, then you clicked on the drop down. Go ahead and select one of the authors. Then you'll be able to delete ",keys". In effect the blog posts with "blank" authors will be assigned to whoever you pick from the drop down. Allowing you to free the "blank" author to be deleted. -------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification Melody | Squarespace Nerd e: melody@melodylee.tech 💻 💁♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn? 👩💻 💁♀️ Website help <- send me your to-do list. From code to plugin to domain setup. 🧰 See the tools I use (contain affiliate links) ☕ Did I help? I like coffee (Thank you) Link to comment
chymer Posted November 21, 2023 Author Share Posted November 21, 2023 On 11/16/2023 at 4:53 PM, melody495 said: In your screen recording, where you clicked delete, then you clicked on the drop down. Go ahead and select one of the authors. Then you'll be able to delete ",keys". In effect the blog posts with "blank" authors will be assigned to whoever you pick from the drop down. Allowing you to free the "blank" author to be deleted. Oh my goshhhhh, I feel ridiculous. I guess I should have read that popup a little closer 🤣 Thank you! Link to comment
melody495 Posted November 21, 2023 Share Posted November 21, 2023 16 hours ago, chymer said: Oh my goshhhhh, I feel ridiculous. I guess I should have read that popup a little closer 🤣 Thank you! It happens to the best of us 😄 glad it's all working for you now! -------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification Melody | Squarespace Nerd e: melody@melodylee.tech 💻 💁♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn? 👩💻 💁♀️ Website help <- send me your to-do list. From code to plugin to domain setup. 🧰 See the tools I use (contain affiliate links) ☕ Did I help? I like coffee (Thank you) Link to comment
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