sarah_cowan Posted October 12, 2023 Share Posted October 12, 2023 (edited) Is anyone using the Universal Filter Plugin from Square Websites finding their code no longer works since the last Squarespace update, and the product filters have completely vanished and been replaced with Squarespaces clunky product categories? I've tried removing and re-adding the code again but nothing is showing/working. This is occurring on both 7.0 and 7.1 websites. Websites it has stopped working on: https://www.giveadamngift.com/shop/ https://manorbarnorganics.com/shop It's so disappointing that we've been screaming out for filters (price asc/des, newest, search bars etc) for commerce pages for years, and even paying for plugins like this, only for Squarespace to break them and still refuse to bring in these features. Any help or feedback would be gratefully received. My clients are rightfully not happy (and right in the at the beginning of the Christmas sales period), so if anyone can suggest alternatives that still work too that would be amazing. Edited October 12, 2023 by sarah_cowan asillince and Earvin 2 Link to comment
tuanphan Posted October 13, 2023 Share Posted October 13, 2023 It looks fine. Can you explain it a bit detail? Also, have you try contacting Michael in Slack Group yet? mdrockeyopu, Earvin, EarvinChong and 1 other 4 Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
creedon Posted October 13, 2023 Share Posted October 13, 2023 It appears to be working from an outsider's perspective. Perhaps the issue is occurring only in the editor? sarah_cowan 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Solution paul2009 Posted October 13, 2023 Solution Share Posted October 13, 2023 (edited) On 10/12/2023 at 5:46 PM, sarah_cowan said: Is anyone using the Universal Filter Plugin from Square Websites finding their code no longer works since the last Squarespace update, and the product filters have completely vanished and been replaced with Squarespaces clunky product categories? Hi @sarah_cowan this isn’t because of a Squarespace update. The workaround is to replace “assets.squarewebsites” with “plugins.squarewebsites” in the code. This should resolve it instantly. I’m interested to know where you are based because the only users known to be affected by this are based in the UK and using BT Broadband. There’s a fault with BT’s DNS servers that is preventing access to the “assets” url. Update December 2023: The issues are now resolved. The “assets” url should now function correctly. Edited December 5, 2023 by paul2009 fixed December 2023 EarvinChong, yako_, Earvin and 2 others 4 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
sarah_cowan Posted October 13, 2023 Author Share Posted October 13, 2023 Thank you all for your super speedy replies! It's good to know if was still working for others if not for me/BT users. @paul2009 Bizarrely this was the issue! Both me and my client use BT as our provider in the UK. As soon as I replaced "assets" with "plugins" in the header code injection the filters all appeared again. Very strange, but so relieved this is working now. Thank you so much! I also sent a to Squarespace as well requesting the product filters as a feature for commerce websites. Have been asking for this for years, but hopefully one day we'll get them. Earvin and paul2009 1 1 Link to comment
paul2009 Posted October 13, 2023 Share Posted October 13, 2023 You're welcome! Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
MaxNZ Posted March 14 Share Posted March 14 Hi, I have this issue in which I noticed my plugin disappeared last year. This was for a page that wasn't due to go live until this weekend. I assumed it was to do with the page being not published but I see this is as issue. I have tried changing it from 'assets' to 'plugins' but nothing seems to change. The webpage is here: https://www.wilddunedin.nz/events-2024 and for the "Upcoming Events" section of the page. Any help would be greatly appreciated. I can share the code that was used for the universal filter if that helps. Link to comment
Earvin Posted May 21 Share Posted May 21 Hi @MaxNZ, Did you reached out to the support team or joined the Slack channel for help? We offer solutions for filtering, multi-location map display, adding tables, raising summary block limit and more at Squarewebsites 🔳. Link to comment
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