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Universal Filter Plugin No Longer Works?

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Is anyone using the Universal Filter Plugin from Square Websites finding their code no longer works since the last Squarespace update, and the product filters have completely  vanished and been replaced with Squarespaces clunky product categories? I've tried removing and re-adding the code again but nothing is showing/working. This is occurring on both 7.0 and 7.1 websites.

Websites it has stopped working on:
https://www.giveadamngift.com/shop/
https://manorbarnorganics.com/shop

It's so disappointing that we've been screaming out for filters (price asc/des, newest, search bars etc) for commerce pages for years, and even paying for plugins like this, only for Squarespace to break them and still refuse to bring in these features.

Any help or feedback would be gratefully received. My clients are rightfully not happy (and right in the at the beginning of the Christmas sales period), so if anyone can suggest alternatives that still work too that would be amazing.

Edited by sarah_cowan
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  • Solution
On 10/12/2023 at 5:46 PM, sarah_cowan said:

Is anyone using the Universal Filter Plugin from Square Websites finding their code no longer works since the last Squarespace update, and the product filters have completely  vanished and been replaced with Squarespaces clunky product categories?

Hi @sarah_cowan this isn’t because of a Squarespace update. The workaround is to replace “assets.squarewebsites” with “plugins.squarewebsites” in the code. This should resolve it instantly.

I’m interested to know where you are based because the only users known to be affected by this are based in the UK and using BT Broadband. There’s a fault with BT’s DNS servers that is preventing access to the “assets” url.

Update December 2023: The issues are now resolved. The “assets” url should now function correctly.

Edited by paul2009
fixed December 2023

About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing expertise and extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

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Thank you all for your super speedy replies! It's good to know if was still working for others if not for me/BT users. 

@paul2009 Bizarrely this was the issue! Both me and my client use BT as our provider in the UK. As soon as I replaced "assets" with "plugins" in the header code injection the filters all appeared again. Very strange, but so relieved this is working now. Thank you so much!

I also sent a to Squarespace as well requesting the product filters as a feature for commerce websites. Have been asking for this for years, but hopefully one day we'll get them.

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You're welcome! 

About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing expertise and extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

Book paid help with a Squarespace Domain

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  • 5 months later...

Hi, I have this issue in which I noticed my plugin disappeared last year. This was for a page that wasn't due to go live until this weekend. I assumed it was to do with the page being not published but I see this is as issue.

I have tried changing it from 'assets' to 'plugins' but nothing seems to change. 

The webpage is here: https://www.wilddunedin.nz/events-2024 and for the "Upcoming Events" section of the page. 

Any help would be greatly appreciated. I can share the code that was used for the universal filter if that helps.

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  • 2 months later...

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