help - unwanted horizontal scroll bar appearing

Hello! Looking for help to solve this issue for dinoberrypress.com

Recently, on desktop and mobile - When loading the home page a wide horizontal scroll bar appears, but it goes away if you scroll down enough and it doesn't reappear if you scroll back up after. If you refresh, it returns. This doesn't seem to happen on other pages. Not certain if this is something I can fix or if it's a bug.

What browser are you using? And do you see this only in edit view or on the live site too?  I've solved a similar problem for myself so I took a look and everything looks good in Safari.

I see it in the live and edit views - I see it in Chrome, Edge and on Android. But I don't see it happening in Firefox.

17 minutes ago, dino_jam said:

I see it in the live and edit views - I see it in Chrome, Edge and on Android. But I don't see it happening in Firefox.

I'm seeing it in Chrome, but once I scroll down the page and scroll back up the problem goes away. It seems to be loading some fixed width element that isn't visible above the fold initially, but that goes away on scroll.

It's not straight forward enough of an issue for me to pinpoint myself.

I've reached out to SS directly. I got a response but no solutions yet. Sent a recording of the issue and waiting for another reply. If anyone has any ideas in the meanwhile, I'm down to try 'em.

I’m not seeing the issue on my Apple devices but I had to say that I LOVE the site. ❤️

1 minute ago, sayreambrosio said:

I’m not seeing the issue on my Apple devices but I had to say that I LOVE the site. ❤️

Thank you so much!! and thanks for checking, that's a bit I forgot to include - I asked a friend to check with their iPhone earlier, no issue to be seen. But they could see it on their PC with Chrome. 🤔

39 minutes ago, dino_jam said:

Thank you so much!! and thanks for checking, that's a bit I forgot to include - I asked a friend to check with their iPhone earlier, no issue to be seen. But they could see it on their PC with Chrome. 🤔

Just checked on Chrome and it is definitely there. I'm not sure how to fix it though.

My testing

4 hours ago, Beyondspace said:

It is weird but the summary block causes this problem

You can try adding to Home > Design > Custom Css to fix it

.fe-block.fe-block-yui_3_17_2_1_1658725805925_978232 .summary-item-list {
  overflow: hidden;
}

Support me by pressing 👍 or marking as solution if this is useful for you

Thank you so much!! I've marked this as the solution, but I don't think the summary block is intended to function like this, haha. 😂 I've passed on your insight over to Support. 👍 

My site is doing exactly the same. I've tried adding that custom code and the issue is still there. To make it go away I have to scroll to the bottom then back to top of entire page.

wolf-corn-yk8t.squarespace.com

On 3/14/2024 at 11:29 PM, PEN_72 said:

My site is doing exactly the same. I've tried adding that custom code and the issue is still there. To make it go away I have to scroll to the bottom then back to top of entire page.

 

wolf-corn-yk8t.squarespace.com

You can use this code to Website > Website Tools > Custom CSS 

body {
    overflow-x: hidden;
}