Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search

Search the Community

Showing results for tags 'bug'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Forum
    • News and Announcements
    • Getting Started With Squarespace
    • Coding and Customization
    • Commerce
    • Selling & Scheduling Your Services
    • Feedback on Your Site
    • Images and Videos
    • Pages and Content
    • SEO and Marketing
    • Site Design and Styles
  • Colorado Designers's Topics
  • Squarespace Forum Club Guidelines's Topics
  • Austin, TX Designers's Club Discussion
  • New York City Designers's Club Discussion
  • Berlin Designers's Club Discussion
  • SEO Experts's Club Discussion
  • Photographers's Club Discussion
  • Graphic Designers's Topics
  • London Designers's Topics
  • Podcasters's Club Discussion
  • Custom Coding Help's Club Discussion
  • Atlanta, GA Designers's Topics
  • Seattle, WA Designers's Topics
  • San Diego, CA Designers's Topics
  • Dallas, TX Designers's Topics
  • Australia Designers's Club Discussion
  • Minnesota Designers's Topics
  • Minnesota Designers's Topics
  • Copywriters's Topics
  • France Designers 🇫🇷's Topics
  • France Designers 🇫🇷's Topics
  • Portland, OR Designers's Topics
  • Canadian Website Designers's Club Discussion
  • Los Angeles Designers & Devs's Club Discussion
  • South African Designers's Club Discussion
  • Brazil Designers's Club Discussion
  • Developers's Club Discussion

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


About Me


Website


Location


Badges


Expert ID

  1. Site URL: http://www.treelite.studio I have named the URL slug for each of my pages, but some times they appear correctly and other times they don't. When they don't appear correctly, they begin with this: https://silver-cello-8lfx.squarespace.com/. How do I fix this? Thanks.
  2. Site URL: https://straight8.net Hi, (sorry if this is wrong forum, couldn't see a tech issues one) Frequently, when I try and make updates to our website it tries for about 5 mins, then fails with: Request failed with status code 502 My internet is served over a 4G+ Router via Vodafone in the UK. It is fast and reliable with all other websites. There are no problems on non-Squarespace website we manage via HTTPS / FTP / SSH and there are no problems streaming to YouTube, using Zoom or uploading to cloud storage over the 4G uplink. The router is not the issue, as the problem persists when tethering to my mobile phone. Clearing cache / private window / changing browser doesn't help. Vodafone have assured me there is no securenet or firewall. Domain shows as connected in the SS panel with SSL enabled, as per this help guide. + none of these tips help. Any thoughts would be greatly appreciated! Cheers, Alex
  3. Site URL: https://ttmspa.com Hello! I am hoping someone can help me with an issue that has appeared on my website for the past few months. When I attempt to edit a page, the mega menu appears and I can only edit the mega menu. Any page content beneath is blocked and does not respond to any mouse pointer movements. The current workaround is to remove the mega menu code, edit the page, and then re-insert the code. I have attached a video and screenshots showing the issue. I originally thought it was my web browser not displaying the editor properly, but the same behaviour exists on different browsers and operating systems. Below is the code for the mega menu. <script> $('.header-nav-folder-title[href^="/mega-"]').each(function() { var link = $(this).attr('href'); var idName = link.slice(6); $(this).parent().addClass('mega-menu'); $(this).parent().after('<div id='+idName+' class="mega-menu-item"></div>'); $('#'+idName).load('/mega-page-' + idName + ' #page',function(){ window.Squarespace.initializeLayoutBlocks(Y); }); }) </script> This issue first appeared a few months ago, and before then, page content was editable without the mega menu causing an issue. Any help would be greatly appreciated. Thank you! clip.mp4
  4. Site URL: https://plums-dalmatian-kzds.squarespace.com/ Hello everyone 🙂 I have a problem with my website, the footer background is not displayed on the home page, and only on the home page. When I choose another page as the home page, the problem is transferred to the new page that I would have defined as the home page. I've been trying to figure it out for some time, I tried to duplicate the site thinking it was a bug. But that doesn't change a thing. 🙂 On the other hand, the footer background of all the other pages of the website works very well. There is only on the page being set as home page for which it will not work. (Attached is the footer which works on all the other pages of the site, and the footer of the home page which does not work) Thank you, if anyone has any idea of the problem that would help me a lot. I wish you a very nice day
  5. Site URL: https://phytality.com.au/ Hi There, I just updated to the new Email Notification editor. On the invoices that are printed for orders, the business address is appearing right under the order total. I am assuming this is a bug / coding issue. Is there a resolve for this? Thanks
  6. Hi, I'm having trouble with a rotating text marquee on my site. I've successfully managed to put the marquee in using a code block, however I have site overflow and not sure how to fix it. I've tried fiddling the max width but no luck. Any help would be much appreciated. HTML: <h3> <div class="marquee"> <div class="track"> <div class="content">&nbsp;SEO • MARKETING • WEB DESIGN • SOCIAL MEDIA MANAGEMENT • CONTENT CREATION • EMAIL • WEB DEV • PHOTOGRAPHY • VIDEO • SEO • MARKETING • WEB DESIGN • SOCIAL MEDIA MANAGEMENT • CONTENT CREATION • EMAIL • WEB DEV • PHOTOGRAPHY • VIDEO</div> CSS: //MARQUEE START// .marquee { position: center; width: 150vw; max-width: none; height: 40px; padding-top: 3px !important; overflow-x: hidden; } .track { position: absolute; white-space: nowrap; will-change: transform; animation: marquee 32s linear infinite; } @keyframes marquee { from { transform: translateX(0); } to { transform: translateX(-50%); } } //MARQUEE END//
  7. Hi all, I'm trying to create a collapsible FAQ section using markdown blocks. The collapsing part works fine. However, Every time I try to add a hyperlink inside of a markdown block, the page freezes and I have to restart my browser. Can anyone else replicate this error and/or offer advice? This is the page I'm working on - https://redesign-90-day-biz.squarespace.com/program-20. Thanks!
  8. Site URL: https://www.worqflowsolutions.com/copy-of-home On our site I am trying to implement a hover over effect in the 'Our Expertise' section of our Home Page. I am currently using this code in our custom CSS: .image-swap-1 img:nth-child(1) { position: absolute; transition: 1s; } .image-swap-1 img:nth-child(1):hover { opacity: 0; } Then I am using this code within a code block to decide which photo goes on top: <div class="image-swap-1"> <img src="https://static1.squarespace.com/static/577c578f20099ef8087b6a74/t/60c37fa8d794e739ca421f73/1623424937257/ERP.png"> <img src="https://static1.squarespace.com/static/577c578f20099ef8087b6a74/t/60c38092c1f563780a25c5b7/1623425170318/ERP+-+Float+over.png"> </div> The issue I have on the site is that it seems to make the pictures different sizes, and they aren't aligned prior to the hover effect either (you can see the corner of the lower picture). I made the photos in Canva and made sure they were both the same scale, so I'm not sure if there is an easy fix, but any help would be most appreciated. Thanks!
  9. Site URL: https://www.arrrrrrrt.com/ Help, I deleted a line of code now many of my CSS features refuse to function and I cannot find that pesky missing '{' Site password: 1445 My code is as follows: // Read More // .sqs-block-summary-v2 .summary-read-more-link { font-size:0; } .sqs-block-summary-v2 .summary-read-more-link:before { content: "Read More"; font-size: 12px; font-weight: bold; text-decoration: underline; color: #000000 !important; } // Summary Block Excerpt // .summary-excerpt p { font-size: 12px !important; font-weight: 500px; color: #000000; letter-spacing: 1px; line-height: 1px; } // Active Nav Color // // Hover Nav Color // .summary-thumbnail-outer-container:hover + .summary-content * { color: #FF0000 !important; } // Change Color On Hover Header Button // .header-actions .btn { transition: all 0.3s !important; } .header-actions .btn:hover { color: #ffffff; background-color: #FF0000; opacity: 1 !important; } /* Nav item color */ .header-nav-item a { color: #000000 !important; transition-duration: 0.4s; } /* Nav item hover color */ .header-nav-item a:hover { color: #FF0000 !important; transition-duration: 0.4s; } /* Nav item active color */ .header-nav-item--active a { color: #00b140 !important; } // Search // // Underline Search Block // .sqs-search-ui-button-wrapper.color-dark .search-input { background-color: transparent; border-width: 0; opacity: 1; border-bottom: 2.5px solid #00b140 ; } // Search Block - Text // .sqs-search-ui-button-wrapper.color-dark .search-input { font-size: 16px; font-weight: 500; letter-spacing: 0.03em; color: #00b140 !important; opacity: 1 !important; } // search // input[placeholder="Search"] { font-family: neue-haas-grotesk-text; font-size: 8px; } // Shopping bag // .icon--cart { svg { display:none; } background-image: url(https://static1.squarespace.com/static/603e72cb6bb5d15ac03c5f8c/t/60a46518a61eac7108716c02/1621386520681/bag+%282%29.png); background-size: 20px 20px; background-repeat: no-repeat; } // Subscribe // // Change Color On Hover Header Button // .header-actions .btn { transition: all 0.3s !important; } .header-actions .btn:hover { color: #ffffff; background-color: #4FBF87; opacity: 1 !important; } // Header Alignment // .header--menu-open .header-menu-nav-item {text-align:left;} .header--menu-open .header-menu-nav-folder-content {justify-content:normal} .header-menu-nav-item a { font-size: 20px; } .header--menu-open .header-menu-nav-item {margin-bottom: -0.5 px} // Hover blog // p a:hover { color:#808080 !important } // Hover filter images // .intrinsic:hover img {filter:grayscale(1)} // Underline // hr { padding: 0.5px 0 0.5px 0; } // Solid Underline Newsletter Form // // Pagination // section.item-pagination.item-pagination--prev-next { display: none; } // Back to top // #myBtn { width: 50px; height: 50px; display: none; position: fixed; bottom: 20px; right: 30px; z-index: 99; border: none; outline: none; font-size: 25px !important; color: white; cursor: pointer; padding: 10px 10px 10px 11px; border-radius: 50%; box-shadow: 0px 0px 0px #000; /* Change the hex code in the next line to change background color */ background-color: #a4a4a4; } #myBtn:hover { background-color: #aeaeae; } // Learn // #block-yui_3_17_2_1_1621480503627_5947 p { line-height: 18px; } // H1 // h1 { margin-top: -15px !important; margin-top: -15px !important; } h4{ margin-top: 20px !important; margin-bottom: -16px !important; } // Spacing // .sqs-block h3 { margin-bottom: 0; } // Newsletter // #collection-60a504fa4444ce2a8b1de637 #header { display: none } // Summary // .sqs-block-summary-v2 { .summary-title, .summary-heading { font-family: neue-haas-grotesk-text; font-weight: 600; font-size: 28.43px !important; color: #000000; text-transform: ; font-style: ; } } .sqs-block-summary-v2 { .summary-excerpt p {font-family: ; font-weight: 500; letter-spacing: 0.1px !important; font-size: 16px !important; color: #000000; ; } } // paragraph spacing // div#block-yui_3_17_2_1_1621864997776_5317 p { margin-top: -18px; } //Gallery captions // p.gallery-caption-content { font-family: neue-haas-grotesk-text; font-weight: 400!important; text-align: left; } // Scale Up Grid Gallery - Simple Layout // .gallery-grid-item img { transform: scale(1) !important; transition: all ease-in-out 0.8s !important; } .gallery-grid-item:hover img { transform: scale(1.1) !important; transition: all ease-in-out 0.8s !important; } //Gallery// .gallery-grid.gallery-grid--layout-grid { padding-top: 25px !important; } /* search */ @media only screen and (min-width:640px) { .icon--fill:nth-of-type(1) { svg { display:none; } background-image: url(https://static1.squarespace.com/static/603e72cb6bb5d15ac03c5f8c/t/60ad0ac1c6ec20276425f57c/1621953217175/magnifying-glass.png); background-size: 100%; background-repeat: no-repeat; } } .header-menu-actions-action:nth-of-type(1) { svg { display:none; } background-image: url(); background-size: 100%; background-repeat: no-repeat; } // Headings // h4 { color: #FF0000 !important; } // Learning // #block-yui_3_17_2_1_1621954106683_7291 * { margin-top:- 20px; } //Remove Link Underline // h1,h2,h3,nav { a,span background-image: none!important; text-decoration: none!important; } } // Summary title // /* Title */ .summary-title-link { line-height: 1px !important; text-transform: none; font-family: neue-haas-grotesk-display; font-size: 16px; } /* category */ .summary-metadata-item a { font-family: neue-haas-grotesk-text; font-weight: 600px; } // Search box // .search-input:focus { outline-color: transparent; } // newsletter .. @media screen and (max-width:640px) { section#newsletter-copy h2 { font-size: 30px; } section#newsletter-copy .newsletter-form-header-description * { font-size: 17px !important; } section#newsletter-copy .newsletter-form-header { width: 100%; } } // form // .form-block input, .field-element{ color: #000; } /* Line under header */ header#header { border-bottom: 0px solid #000000; } //cookie// .sqs-cookie-banner-v2.LIGHT { background-color: #39FF14; .sqs-cookie-banner-v2-text p { color: #000000; } } button.sqs-cookie-banner-v2-accept { color: BLACK !important; border-color: BLACK !important; } .sqs-cookie-banner-v2-text p { font-size: 10px; font-weight: bold; font-family: neue-haas-grotesk-text; color: black !important;line-height: 130%; } // Mobile header // @media only screen and (max-width: 640px) { .banner-thumbnail-wrapper { padding: 2px 0 5px !important; } } //Button width // .sqs-block-button-element {width: 220px } /* Add this code to Design -> Custom CSS */ .sqs-block-button a, [class*='button'], [class*='btn'] { font-family: 'neue-haas-grotesk-text' !important; font-size:16px; letter-spacing: 0.03em; } div.meta-below-title * { font-size: 30px; } // Metadata // .summary-metadata-item { font-size: 10px; font-weight: bold; font-family: neue-haas-grotesk-display; font-size: 12px !important; line-height: -1px; } //Remove Link Underline // h1,h2,h3,h4,p,nav { a,span { background-image: none!important; text-decoration: none!important; } } // Announcement Bar Hover Color // .sqs-announcement-bar { width: 100%; background-color: #000000 !important; /* main color */ webkit-transition: all .25s ease-in-out; -moz-transition: all .25s ease-in-out; -ms-transition: all .25s ease-in-out; -o-transition: all .25s ease-in-out; transition: all .25s ease-in-out; } .sqs-announcement-bar:hover { border-color: white !important; background-color: #ff0000 !important; /* hover color */ webkit-transition: all .25s ease-in-out; -moz-transition: all .25s ease-in-out; -ms-transition: all .25s ease-in-out; -o-transition: all .25s ease-in-out; transition: all .25s ease-in-out; } // mobile menu // .header-menu-nav-item a { padding: 0; font-size: 1em; } // marquee // /* Removing the underline on link in the announcement bar */ .sqs-announcement-bar-text a{ text-decoration: unset !important; } /* Adding left and right padding, change to match your site padding if needed */ .sqs-announcement-bar-text{ padding-left: 30px; padding-right: 30px; } /* Hiding anything that extends beyond the screen */ #announcement-bar-text-inner-id { margin: 0 auto; overflow: hidden; } /* Starting the text off of the screen and adjusting width, change the animation: 15s to however long you want the marquee to take in seconds */ #announcement-bar-text-inner-id p { display: inline-block; width: max-content; padding-left: 100%; will-change: transform; animation: marquee 17s linear infinite; } /* Stopping the marquee on hover so people can click on links */ #announcement-bar-text-inner-id p:hover { animation-play-state: paused } @keyframes marquee { 0% { transform: translate(0, 0); } 100% { transform: translate(-100%, 0); } } // hide metadata // .blog-meta-item--tags { display: none; } // hide footer newsletter // #collection-60a504fa4444ce2a8b1de637 { footer { display: none !important; } } /* Remove Read More Underline */ .blog-more-link::after { display:none; } // heading color /
  10. Hi all I have recently created a new website and have been having some issues with categories. You all are more than welcome to try by creating an Anise template, going to shop-categories and deleting all template categories, which would be bracelets, earrings, necklaces and rings. Just create few new ones when you are there. Then head back to marketing-announcement bar and try to link it to a category under Shop Page. You will see the template's custom categories but not yours. More interestingly, If you log in to Squarespace app from your mobile phone and head to announcement bar, there you will see yours but not template's. I can't get rid of stock categories, I have already informed Squarespace, but if there is someone out there that can help me, I will be pleased. Maybe there is something wrong at my end. You can try to prove me wrong. Thanks for now.
  11. Site URL: https://www.artestar.com/ Site URL: https://www.artestar.com/ I'm currently using the fixed header with the "scroll back" option in Squarespace 7.1 and am hoping for some help with an issue I'm having: The "scroll back" header functions fine when scrolling through the pages on my site (top to bottom), but upon scrolling back to the top of the page, the header seems to have a slight glitch. After scrolling to the top from the bottom of the page, the header reappears, but in one quick motion it pushes the top-most section down slightly. Seeing this glitch motion each time I scroll to the top of my site is quite displeasing. Has anyone experienced this issue or have any potential solutions? Many thanks!
  12. Site URL: https://www.saninstitute.org/donate Hello! I can't figure out why the footer text is changing colors on this one page of my website and making the text illegible. It is fine on every other page, and I'm not sure how to fix it. I can't identify any differences our customizations on the page that would cause this particular problem—outside of the inclusion of the Givebutter donation block. However, when i remove the donation module, the problem persists. Any help would be greatly appreciated!
  13. Hi all, I have been trying to make slideshow full height on this new site, as I have done with other sites, but when I click S / M / L the height does not change. It does not work with the custom slider either. I have contacted Squarespace twice about this and they said its site wide bug and they are working on it, however its been a few weeks and I need this slideshow to be taller now. Is there any custom code I can put in to change the height? Thanks
  14. Site URL: https://retroralph.uk My site has crashed - looks very strange. I didn't make any changes, just refreshed the page and the formatting has gone crazy. Please help.
  15. Hello. I'm trying to line up images together, all of which I edit to be 1:1 ratio. However, for some reason they're all coming out different sizes and shapes. This was working fine for the past 3 days straight, and today I can't get it to work at all. Here's an image of what I'm talking about. The first photo is what's happening to me today, and the second photo is one example of what I've been doing for the past few days, uninterrupted. Example of past few days:
  16. I'm a big fan of squarespace. BIG. I've been here for years and I have heaps of sites and heaps of my clients using it. However. I'm moving a huge site over from 7.0 to 7.1 specifically to use the Members area. So I'm rebuilding the site. It's SO not fun but it's a good chance to reorder stuff. But the bugs in 7.1 are KILLING ME. I can't go longer than a couple minutes without a save bug and I lose everything, or a 'network error' bug or a spinning for ages and we all just sit and wait and then I reload and lose everything bug. I've made all the requested changes to my browser, incognito, clear cache, blah blah. I am using Chrome and only have that and photoshop open. Made no difference. I've made a video to show you how bad it is and so you don't think I'm crazy. So what I want to know is, am I alone??? Is this temporary? I've been working like this for weeks, sometimes I get an ok half hour but mostly it's this. I'm desperate and want to keep using Squarespace. I'm just lost as to what to do. Yes I've contacted support. Nothing yet other than the standard stuff from the help area that they just copy and paste in. Love your thoughts!
  17. Site URL: https://magnolia-tulip-bkar.squarespace.com/ Hi brains trust! I'm building a website for a client, and occasionally, thin horizontal lines will appear across the page. They come and go when I resize the browser. I know this has something to do with my custom html implemented illustrations (the blue botanical ones) possibly mucking something up but I can't figure out a workaround. See screenshots from client. Could anyone help me find a quick solution to this finicky problem? https://magnolia-tulip-bkar.squarespace.com/ pw: demo Thanking you in advance.
  18. Site URL: https://www.angelfilms.dk/film-materialer (Squarespace 7.0) Hi I was just made aware that there are issues with one of my clients sites, when searching for film titles on this page: https://www.angelfilms.dk/film-materialer I've implemented "Universal Filter from https://www.squarewebsites.org/products/universal-filter - and it has worked great. Allowing us to search for titles using the filename for example, searching for "Monos" brings up "Monos" because the gallery filename is "poster_monos.jpg". But all the recent titles are renamed to "Image-asset.jpg", which completely brakes the search function. Is this a new update to Squarespace 7.0? How can i switch back to use the filename, when uploading to gallery and not have SQSP renaming files to "Image-asset.jpg"????? 😖 Thanks in advance 🤩 Kind regards Bardur M
  19. Site URL: http://paddlefish-blackbird-g477.squarespace.com/ I cannot recreate the issue my client is seeing on her Apple mobile device. I am on Android and it appears as it should. On Squarespace configuration site, it appears as it should. Screenshots attached of text cutting off all over the site http://paddlefish-blackbird-g477.squarespace.com/ password: balance
  20. Site URL: https://lynx-duck-32eb.squarespace.com/work/humanesocwest So I was editing my 2nd portfolio and in doing so I pressed save and done but for some reason it deleted all my content. my heart sunk. Can I get this back anyhow ? EDIT: I just started over.
  21. My partner is currently making a website and everything is looking great on both the desktop and tablet version however on the mobile version it has this bar down the side of the whole page, you can move the page horizontally. We feel it has something to do with the selection bar not fitting on the page for some reason. Any help would be appreciated, thanks.
  22. Site URL: https://gregorylassale.com/ Upon loading, my cover page headline, body, buttons and social icons are offset for a split second, then jump to their normal location. For some reason, the branding isn't affected. Squarespace couldn't help when I approached them about this a little while ago. I'm really hoping someone here will be able to assist. I use the Sofia template (Brine family). Thank you.
  23. Hello, I have my own Squarespace website and am in the process of setting up a second for a magazine launch, which is the one I'm having issues with. When trying to edit any of the blog settings, or create a new blog, the Squarespace website completely freezes - either with a white box instead of showing settings, or on the blog page not allowing me to type at all. I'm on a Mac using the most up to date version of Google Chrome. I don't have any issues on the site I run myself, but I am using an older template on there Does anyone have any fixes/suggestions?
  24. Site URL: https://www.nickdavid.co.uk/ Hi, I am having an issue with a custom code. This code is supposed to give me the option to add social icons to the top main navigation bar. The code works well, but with one issue when making the icons open in a new tab. When navigating back to the original Site, the clicked icon is marked with a dotted squared. It disappears again when clicking on other parts of the site. But would like to know if there are any way to remove. I have attached images for example! Here is the code that is injected in the header: <meta name="google-site-verification" content="MZTF-OSAD1RlW6uiJLGfumxXTi6w2gYs9P-qMLsaoAY" /> <link rel="stylesheet" href="https://use.fontawesome.com/releases/v5.7.2/css/all.css" integrity="sha384-fnmOCqbTlWIlj8LyTjo7mOUStjsKC4pOpQbqyi7RrhN7udi9RwhKkMHpvLbHG9Sr" crossorigin="anonymous"> Here is the code used to make the social icons and make them open in a new tab. This is added directly as the main navigation link. <i class="fab fa-linkedin fa-lg"></i> Thank you for your help!
  25. Hello, I am building my first website who is not online yet. I would like to hide specific navigation links on my shopping cart. How can I do that with custom css. Thank you
×
×
  • Create New...