Facebook Domain Verification

Hi - has anyone successfully verified their domain on Facebook? As part of the iOS 14 release, FB is requiring that we verify our domain and offers options to do this via meta-tag injection, HTML file upload, and DNS verification. I tried the meta-tag injection using the code injection feature on Squarespace, but it still wasn't recognizing the code on the site (although I do see the code when I look at the page source). 

Both FB and Squarespace have been unhelpful so any guidance would be VERY welcome. 

Thanks! 

Hi. Can you share link to your site? Which code did you insert? Where did you insert code? Which plan do you use? Personal or Business or higher?

Just did the Facebook domain verification, here are the steps: 

In FB Business Manager, add you domain in Business Settings>Brand Safety>Domains.

I chose the DNS method, click to copy the necessary information to the clipboard.

In Squarespace: Settings>Domains>Choose correct domain (if hosting more than one)

Advanced settings> Custom Records 'Add' >Paste needful>change Record to TXT and Save

Back in FB Business Manager - I waited only a few minutes, clicked Verify and it's done.

On 4/18/2021 at 3:27 PM, MeganMcCrory said:

Just did the Facebook domain verification, here are the steps: 

In FB Business Manager, add you domain in Business Settings>Brand Safety>Domains.

I chose the DNS method, click to copy the necessary information to the clipboard.

In Squarespace: Settings>Domains>Choose correct domain (if hosting more than one)

Advanced settings> Custom Records 'Add' >Paste needful>change Record to TXT and Save

Back in FB Business Manager - I waited only a few minutes, clicked Verify and it's done.

THANK YOU!

That worked for me. I thought for a while I might have to upgrade my package to confirm my domain to Facebook. Phew!

On 4/18/2021 at 7:27 AM, MeganMcCrory said:

Just did the Facebook domain verification, here are the steps: 

In FB Business Manager, add you domain in Business Settings>Brand Safety>Domains.

I chose the DNS method, click to copy the necessary information to the clipboard.

In Squarespace: Settings>Domains>Choose correct domain (if hosting more than one)

Advanced settings> Custom Records 'Add' >Paste needful>change Record to TXT and Save

Back in FB Business Manager - I waited only a few minutes, clicked Verify and it's done.

THANK YOU Megan McCrory!!! Facebook was absolutely useless as I wasted 30 minutes of my life I'll never get back, as were the generic "use the DNS verification!" prompt. You clearly outlining the steps enabled me to make it work. YOU ARE AWESOME!!!

Hello @tuanphan& @paul2009I am trying to help a friend with the same issue as explained here, however neither steps truly worked - maybe I missed something. 

The code injection to the header won't work as she is on a basic plan and this only seems to be possible on 'Business and Commerce plans' which is a real shame. 

I then tried to follow the steps outlined - "Settings>Domains>Choose correct domain (if hosting more than one) Advanced settings> Custom Records 'Add' >Paste needful>change Record to TXT and Save" however I can not truly see what's being described here... 

Under Advanced Settings, I can only choose between 'Use Squarespace Nameservers' or 'Use Custom Nameservers'. The latter asks for more than one but we only got one TXT snippet from Facebook... 

The URL of the website has been registered through Squarespace directly in case that matters. 

Any help would be much appreciated. 

Thank you in advance. 
Jane 

1 hour ago, jane.melde said:

I am trying to help a friend with the same issue as explained here, however neither steps truly worked - maybe I missed something. 

If your domain is registered with Squarespace, the steps are:

1. Click on Settings > Domains.
2. Under Squarespace Domains, click the domain name.
3. Click DNS Settings.
4. Scroll down to Custom Records.
5. In the Record field of a blank row, select TXT from the drop-down.
6. In the Host field, enter the host name they provided.
7. In the Data field, enter the TXT record value they provided.
8. Click Add to save the record to your settings.

If this helps, please click "Like" below ⬇️

On 7/15/2021 at 9:10 PM, paul2009 said:

If your domain is registered with Squarespace, the steps are:

1. Click on Settings > Domains.
2. Under Squarespace Domains, click the domain name.
3. Click DNS Settings.
4. Scroll down to Custom Records.
5. In the Record field of a blank row, select TXT from the drop-down.
6. In the Host field, enter the host name they provided.
7. In the Data field, enter the TXT record value they provided.
8. Click Add to save the record to your settings.

If this helps, please click "Like" below ⬇️

Thank you @paul2009 this worked, I really appreciate your step-by-step guidance!! 

Hi,

The above is the closest I've gotten to making this work but Facebook hasn't provided a Host name, just the attached info, what would I put in the Host box?

Thanks in advance!

On 7/15/2021 at 4:10 AM, paul2009 said:

If your domain is registered with Squarespace, the steps are:

1. Click on Settings > Domains.
2. Under Squarespace Domains, click the domain name.
3. Click DNS Settings.
4. Scroll down to Custom Records.
5. In the Record field of a blank row, select TXT from the drop-down.
6. In the Host field, enter the host name they provided.
7. In the Data field, enter the TXT record value they provided.
8. Click Add to save the record to your settings.

If this helps, please click "Like" below ⬇️

@paul2009 Thank you for sharing the steps! 

For anyone stuck on step 6, you'll enter an @ symbol into the host field, no other text. (see attached screen shot.) Here is the article where I found the information: https://developers.facebook.com/docs/sharing/domain-verification/verifying-your-domain/.

I also found this video helpful: https://youtu.be/x28TGYX9NW4

Hi 

After doing this as paul2009 kindly shared, my Facebook still does not show a 'Verify domain' button.

Any help would be very greatly appreciated.

Thanks

On 4/4/2022 at 7:36 PM, AshPPN said:

After doing this as paul2009 kindly shared, my Facebook still does not show a 'Verify domain' button.

If you confirm your domain name, I can check if the record has been updated.

On 4/6/2022 at 12:21 PM, paul2009 said:

If you confirm your domain name, I can check if the record has been updated.

Hi Paul have only just seen your message, thanks, my domain name is www.pureplantnutrients.co.uk

31 minutes ago, AshPPN said:

thanks, my domain name is www.pureplantnutrients.co.uk

There is an error in your TXT record. It currently looks like this:

facebook-domain-verification=facebook-domain-verification=abcdefghijklmnopqrst

when it should look like this:

facebook-domain-verification=abcdefghijklmnopqrst

(You'll see that I've substituted "abcdef...." for your actual verification code but that's only to avoid posting your code in a public post. You'll need to use your actual code.)

You can edit this TXT record in Settings > Domains > pureplantnutrients.co.uk > DNS records.

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4 hours ago, paul2009 said:

There is an error in your TXT record. It currently looks like this:

facebook-domain-verification=facebook-domain-verification=abcdefghijklmnopqrst

when it should look like this:

facebook-domain-verification=abcdefghijklmnopqrst

(You'll see that I've substituted "abcdef...." for your actual verification code but that's only to avoid posting your code in a public post. You'll need to use your actual code.)

You can edit this TXT record in Settings > Domains > pureplantnutrients.co.uk > DNS records.

Did this help? Please give feedback by clicking an icon below  ⬇️

Hi Paul thanks very much, fingers crossed this is all we need.  Would you mind also kindly letting me know where I should be looking for the 'Verify Domain' button.  Will it appear (within 72 hours) in the area where I am currently seeing the 'Not Verified' wording?  Thanks again.

Facebook doesn't give me a code to enter, I have tried multiple times but it doesn't ever give me one. tried Facebook support but they couldn't help. Is the code easy to work out based on your domain?

I'm just starting with FB business and I'm trying to verify my domain. So far I'm around 2 hours into it as nothing is clear.. I've come across this thread which I tried to follow but when looking for the advanced tab I don't have it. 

My Domain is with Google so when I look on the domain menu through SS I see this. Would this be something I need to do through Google?

I've tried inserting the code but I need to upgrade for that.

1 minute ago, Obz said:

I'm just starting with FB business and I'm trying to verify my domain. So far I'm around 2 hours into it as nothing is clear.. I've come across this thread which I tried to follow but when looking for the advanced tab I don't have it. 

My Domain is with Google so when I look on the domain menu through SS I see this. Would this be something I need to do through Google?

Yes. If your domain is managed by Google, you will need to log on to Google Domains. At the top left, click Menu > DNS. Under 'Resource records', click Custom records.

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Brilliant! I've done that and I've managed to verify the account. Thanks for the help.