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Found 53 results

  1. Site URL: https://www.telaclothing.com.au/ Hello, any help would be appreciated! I have set up a catalog in facebook business but it keeps showing up with these errors Set up: Added pixel code to the squarespace marketing page, and followed instructions to create a catalog with google sheets. From everything I have read, I didn't see anything that mentioned adding any code to the website, is this a step I have missed? There's nothing wrong in the events screen,
  2. Site URL: https://www.kellyherrick.com/ I'm not tech person and i'm having boundless trouble getting my facebook pixel to work on my squarespace site. Squarespace help desk suggested I try here. I added a pixel code injection as per the instructions. but then had to delete it... not sure if I've deleted all the code, and now it won't let me add a new pixel code. I was wondering if I should delete line 13 in the attached image? It looks similar to the other code I deleted (don't judge me, lols!). I have also attached a pic of the error code I get I have added the facebook pixel chrome extension after reading another help topic and it says my site has a pixel but has not been activated yet. I have no idea what I'm doing. Would appreciate any help! It may be that I haven't got it right in squarespace or in facebook, I really don't know... but it will def be user error 🤦‍♀️ Thank you for reading and helping Kelly
  3. Site URL: https://www.aycadesign.com/products Hi everyone, I want to sell on an instagram shop. I've created an automatic data feed to my facebook account from squarespace. The problem is i get a critical error from Facebook catalog manager: "A product is missing a field: inventory". Of course I have stock in my squarespace account. I tried creating a facebook data feed rule where Stock->inventory, but it didn't do any good. Does anyone know a way around this?
  4. Hi, I integrated a Facebook group plugin to my squarespace site but the image doesn’t look right. It’s cut off, you can’t read the full title text like on Facebook. See screenshot. Anyone knows how to fix this? Thank you!
  5. Bear with me because I'm not especially well-versed on this stuff, but I'm trying to put Facebook Pixel events on different pages of my website where I'm selling physical products. I've successfully inserted Pixel events on different pages in my website and they're working fine, but I'm not able to (don't know how to) put events on the Cart, Checkout and Order Confirmation pages. Squarespace doesn't give me any access to edit or manipulate those pages at all, so how do I insert trackers on them? Is it possible?
  6. Site URL: https://naonow.squarespace.com/ Hi! My site is for some reason blocked on facebook when I try to message/ post it. Is there a way to unblock? Thanks!! Site: naonow.com @tuanphan
  7. Site URL: https://www.myofascialmississauga.com/clinic-reopening Hi everyone, I currently have two buttons on this landing page myofascialmississauga.com/clinic-reopening and i'm looking to implement a facebook pixel to fire two different events for each of the pixel. The Number to track - Contact conversions The Book Now to track - Schedule Currently I have a code implemented as such: <script> window.Squarespace.onInitialize(Y, function() { var btns = document.getElementsByClassName("sqs-block-button-element"); var i; for (i=btns.length-1; i>=0; i--) { btns.addEventListener("click", function() { fbq('track', 'Contact'); }); } }); </script> But how would i append the script to capture fire specifically for the number only and also a separate on to fire for the "book now" to track Schedule. Thanks so much.
  8. Site URL: http://www.shapelyevents.com/shop Hello, I have spent the past 4 hours trying to update my Facebook catalog so people can shop on my Instagram to no avail. I didn't have a problem before on Squarespace's old templates. Now that I've update to their new templates I just cant figure it out. I tried to do it with a pixel and I couldn't figure that out so I wen tot download the spreadsheet option. When I went to upload the spreadsheet I'm getting so many errors. 1) I would love to do it via the pixel option being that it would upload automatically but for some reason I can't figure it out. 2) the second best option would be the spreasheet but thats not working either. I've attached two snapshot of the spreadsheet i downloaded from squarespace and the error spreadsheet from facebook. Can anyone help? PLEASE HELP! I also attached the download error screen.
  9. I'm trying to manage one calendar of events. The "Events" pages on SS can be a little intimidating for some people so I would like to have people update events in a platform that is more familiar to them. If I could find a way of embedding Facebook Events into a page, that will solve all the problems. Then the client will have to just update Facebook.
  10. Hi Guys, New to using Squarespace however i absolutely love it! I am looking for some help.... I have a facebook page and on that page i have people who recommend my services. I am wondering if there is a way that i can link these reviews and recommendations to my squarespace page. Many thanks! Connor x
  11. Site URL: https://www.independencecarcarecenter.com/ Hey Guys, Having some issues resizing the width of the facebook embed page if you scroll all the way down on the website the plug in is to your very left. Anyway to move this into the middle and possibly widening the width of the page as well, something along the lines above the customer review plugin, we like that width. Please let me know if you guys can help. Thanks much!
  12. Hello friends! Facebook blocked my client's Squarespace website stating that it goes against "community standards". Has anyone else run into this issue? There is nothing about this website that is offensive or threatening. It is simply a store for an artist to sell his paintings and promote his painting classes. The website is https://www.pauljvaldez.com/ Ultimately, I am trying to determine what triggered the block and how it can be fixed. This issue has been reported to Facebook multiple times. No response yet but we can successfully share his link on Instagram. Any help would be so greatly appreciated! I have attached a screenshot to this post.
  13. Site URL: https://torontogaa.squarespace.com/news2 I have successfully embedded facebook to my webpage and it displays fine. My issue is I want it to be the whole width of the page but it will only use up have the width regardless of changing the width on the code - any ideas?
  14. Site URL: https://www.facebook.com/groups/2679754065497674/?__xts__[0]=68.ARCHxfvBRKBgWH7bgDbZWcsBV-AAJkx0yr8UfGUGYFGM7RnnsRf056PmPWkBhyCV8I7zkQMAAvlHTcKyb_-sUWUZGiDjYBrZs-LN-vfTmTQSr4erzaUDjWEcZtBUkoE0B5JA7D6u79cKmMvWbqV_YJlJ3NIEWNmhFAgG340KtKPFMdR4JTIgZBM5Q05bjUwcXpAuV0bghNSMlh8VaJWMf7wNTkYmU-QmtHlv3kxef7RYseYEfiV-vCNrwlZZjysDHWpr7AXHg2S_by05_8LXe7zpKn46S6y5kYwyO1zs5mW_KmeK_q5YeafABmygVCzzEoGOp6qwirI_E2IjdR63AYk&__tn__=HH-R Hey everyone! We are trying to create a community page on our website, but we already have an active Facebook Group under our Brand page. We wanted to automatically include posts from this Facebook group to our community page on our website. Is there a way to do that? (I know we can embed a Facebook page or posts manually, but I don't know how to do that with a Facebook group) We thought in the worst case we could ask people to use certain hashtags if they want to appear on the website. Thanks for your help!
  15. When I share a link to my website, there are no images in the Facebook share post. I looked in the Facebook URL linter and it shows me that the site is generating the OG:image tag. Any one have a solution for this? tx
  16. Site URL: https://www.naturalendomovement.com/ Hi there, I'm looking for help re the existing FB pixel code on my site. My developer built this site for me and installed the FB code but I'm now learning that it was not done correctly so I need to extract what's there and replace the code. Can someone help? :s Thank you Natalie
  17. Site URL: https://developers.facebook.com/docs/plugins/page-plugin Hello, Does anyone have experience adding the Facebook Page Plugins to their Squarespace site? I have tried following every tutorial online to no avail, it always ends up in a random string of code, or just the title of my Facebook page in black letters instead of the embedded object. Neither the iFrame or the Javascript option have brought about any results. I have the Apps installed in the developer tools for Facebook. Thanks for your help J
  18. Site URL: http://www.kvinnorinomtrading.se Hi, Is it possible to change the color of the facebook symbol without changing the colors of the navigator links? I would like the facebook symbol in #ff3399.
  19. Hi All, First time posting for support, usually a lot of questions I have have already been answered but I can't find anything specific on this. I've built out a client's e-commerce site for her boutique, Calico Jane Boutique (feel free to leave feedback, and I know I still have to change her favicon). While the product listings have all been built out, in connecting her store with Facebook for selling there and on Instagram, I noticed none of my size or color variants, and the inventory count with them, are translating over. That is to say the first thumbnail and image will appear, the catalog will register that they're in stock--but without a quantity--and none of the variants show up in terms of size or color. Has anyone found a way to resolve this other than manually exporting the csv and formatting it? Of course, it could be done, but in the interest of time in regular maintenance I'm hoping someone found a way to communicate size and color variants with their respective quantity count. Thanks in advance!
  20. Hello! tell me, is it possible to share the products in the store facebook?
  21. Site URL: http://www.soynaturistacr.com Hi everyone, I'm trying to set an event for my Facebook pixel and I need to indicate the thank you page url so it can be taken as a purchase. I understand that the equivalent of this thank you page should be the order confirmed page, but I also understand that this page URL changes with every purchase, so I don't know what link should I set. Hace anybody set a Facebook pixel event like these or know how can I do it? Thank you!
  22. Site URL: https://www.thejammymammy.com/ Hi Is there a way to add a facebook share button into version 7.1? It is currently not available and I would like to be able to do this for my blog website. Thanks 🙂
  23. Site URL: https://www.handlaget-norwegianforhandmade.com/ Is there any way I can link my ecommerce site to my business fb page?
  24. Site URL: https://www.dateable.ca I deleted the pixel ID on my website (was previously integrated with Facebook) and I'm trying to type it back in but it won't let me see the numbers I'm inputing and it won't let me paste the ID. Nothing appears... I've restarted my computer, browser, logged in and out but nothing is working. I can put in the pixel ID manually into my code injection header, but when I want to tag a new lead event it says that there's already on embedded on my squarespace website... I can't figure this out! Please advise.
  25. How to cancel title/Squarespace/ when I do publish directly from Squarespace on Facebook?
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