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  1. Site URL: https://www.limooshopping.com Hi Everyone, My clients site has a Facebook feed embedded using the Embed Block and has working without issue for over a year. Today I was informed by my client that the feed will not load due to an error. Since then another client has also mentioned the same issue with their feed? Is this something that any of your are experiencing? I wonder if Facebook are anything to do with the issue? Do you use a different way or tool to embed Facebook content? Many thanks in advance :0)
  2. Site URL: https://rapunzelrecordingstudios.com/ Hello, I'd like to add the facebook page feed to my site but I can't get it to work. I've tried with the usual facebook page plugin but it just appears as code. I've tried both methods javascript and iframe. I've also tried elfsight but it won't connect properly to facebook. Says it connects but then displays disconnected the whole time. My page does not appear on my site. I've also tried tagembed but it says that my facebook page is empty. It seems like the problem lies on the facebook side of things but I have no idea what to change. I hope someone with more experience can help me. Many thanks
  3. Site URL: https://lunahlife.com/ Hi guys, I have installed the facebook messenger chat on my website. Its showing to me in the backend (it pops up when I log in to make changes) but not when I go to my website?
  4. Site URL: https://www.flemingtonpres.org/ I had coding on my site to display our Facebook feed that is no longer working. The Facebook header still appears, but the feed is blank with a loading icon. I tried updating the coding and switching from a Code block to an Embed block but neither worked. I also tried the Meta for Developers page plugin which didn't work. Is there any current coding out there I can use? I was hoping not to have to create an account somewhere to get a widget.
  5. Site URL: https://www.livefully.coach Hi folks, Frustrating issue here - my pixel has set up correctly (registering pageviews and pixel helper shows events correctly), but the page view events aren't showing any URL or referrer domain data (it's apparently redacted because of concerns that the data is 'sensitive'? The only successful URL data I've so far received has been for my base squarespace domain which registered once before I added my custom domain. Has anyone had this issue before? Is it likely something in my squarespace config? DNS? TIA! Sean
  6. Site URL: https://www.aycadesign.com/products Hi everyone, I want to sell on an instagram shop. I've created an automatic data feed to my facebook account from squarespace. The problem is i get a critical error from Facebook catalog manager: "A product is missing a field: inventory". Of course I have stock in my squarespace account. I tried creating a facebook data feed rule where Stock->inventory, but it didn't do any good. Does anyone know a way around this?
  7. Site URL: https://developers.facebook.com/docs/plugins/page-plugin Hello, Does anyone have experience adding the Facebook Page Plugins to their Squarespace site? I have tried following every tutorial online to no avail, it always ends up in a random string of code, or just the title of my Facebook page in black letters instead of the embedded object. Neither the iFrame or the Javascript option have brought about any results. I have the Apps installed in the developer tools for Facebook. Thanks for your help J
  8. Site URL: https://www.urbanmoney.com.au/your-real-estate-show Until recently I was able to embed my Facebook videos in the VIDEO BLOCK and life was good. It worked fine, and it didn't matter what height and what width the video was. Now, the embed option within the VIDEO BLOCK has gone and instead you have to use the EMBED BLOCK. The problem with this is the iframe is no longer a responsive block. Can someone please help who has some experience editing the code to get the video to sit in the block the same way as the others. The screenshot is of the original Video Block with a Facebook Video Embedded and the second is the new Embed Block. Overall I think Squarespace has taken a step back here. For Facebook Embedding that is... Hopefully I'm just missing something.
  9. Site URL: https://www.myladyblue.org Hi, I try since 2 days to link my web site between Pixel Facebook. I try all issues read every tutorial and other but doesn't work So if you can help me ! Thanx for all answer 😃
  10. Site URL: https://www.islandhome.co.uk/ Hi, Just wondering if there is any update regarding Squarespace offering an access token option for Facebook CAPI? its been a year now since IOS14, and I don't seem to see any further info on what is happening with this?
  11. Hi - has anyone successfully verified their domain on Facebook? As part of the iOS 14 release, FB is requiring that we verify our domain and offers options to do this via meta-tag injection, HTML file upload, and DNS verification. I tried the meta-tag injection using the code injection feature on Squarespace, but it still wasn't recognizing the code on the site (although I do see the code when I look at the page source). Both FB and Squarespace have been unhelpful so any guidance would be VERY welcome. Thanks!
  12. Hi. Does anyone know the easiest way to add a WhatsApp widget to a squarespace site? I have done this with facebook messenger easy enough by copying code from the facebook page, but is it so simple with WhatsApp? I have seen tutorials asking you to sign up for another account on other websites, such as Elfsite and to.chat.be, before installing the widget. Ideally I would like to do it directly from whatsapp and not have to create yet another account. Thanks
  13. Hi everyone, I'm trying to pull through a Facebook Group feed onto a squarespace website. Unfortunately, there only seems to be one app I can find so far that does this, and the others only work on Facebook pages. Has anyone out there got any recommendations? Thanks
  14. Site URL: https://www.omsorgsformedlingen.se/ Hi, I've just set up a facebook pixel event on the companies website I work for. Its a "submit application" event and I chose to "track button" to set it up. After people click on it, they're added to a contact list on Mailchimp. On the same page we have a "page view" event. Both events seem to have some issues, even though their status is active and tested. Submit application event: When I test it, its triggered and shows activity. I've had a campaign up and running and it shows a CTR of almost 3%, I have 18 applications, but I can only see 8 events triggered and I suspect its me and my coworkers activity when we all tested to submit an application. It could be people coming from other sources submitting the application, but shouldnt the event still be triggered then? How do I set it up so I know it''s only triggered by those who clicked on my campaigns, without needing to do a lot of coding with GTM, for example? Page view event: Since we launched the Facebook campaign, its natural that we see more page views on the site and that this event is triggered. However, it shows a couple of hundred more than what seems reasonable, considering the amount of landing page views we have from the campaign. I can see that the pixel is installed on our website but also on something called mauve-sponge-mtnh.squarespace.com, which I don't know what it is or how to remove, as well as on www-omsorgsformedlingen-se.translate.goog. Can someone help me understand this? I also suspect that the page view is triggered by co-workers working in Squarespace/visiting the webpages/website. How do I exclude them from triggering the events if thats the case? Would really appreciate some help with this! Thanks Olivia
  15. Site URL: https://www.ihsanishan.com/ Hi Everyone, I have an online ecommerce store. I set up facebook business page with the "catalog" that has all my products from my website. However, does Squarespace automatically send your products (meaning anything new you have added to your website) to the Facebook business catalog? For some reason they automatically get added in my Facebook, however the TYPE (description of item) is warbled. I'm approved for Instagram shopping, BUT from my facebook catalog it automatically uploads into instagram but again TYPE (description of item) is warbled! I have to go back into Facebook catalog and fix the type so it looks good on instagram. But for some reason everytime I add new product on squarespace, the editing (making the type look good on facebook catalog) gets erased, and I have to go back in and edit every single product!! Any help or advise is greatly appreciated!
  16. Site URL: https://thegoodchad.com I'm trying to get my domain verified with Facebook for Instagram Shopping. Facebook wants the entire buying and checkout process to occur on the same domain. I use Shopify for checkout and fulfillment, so I had to set up a subdomain for my Shopify store to use. I have verified my top-level domain with Facebook. According to their own documentation when I verify the top-level domain it should verify all subdomains, but that doesn't seem to be happening. I've attached my custom records. The subdomain name has no dots or root domain in the entry name. Is there something else I need to add for Facebook to see and verify my subdomain? Is something there entered wrong? Any insight is greatly appreciated, as Facebook is just repeatedly telling me my subdomain is not verified and to reach out to my domain provider.
  17. Site URL: https://www.southardsalvage.com/ Hey all. I'm trying to add a facebook feed to my website on the homepage. I got it fine and it's updating, but I want to have the facebook feed the full width or almost the full width of my website. I changed the width to a ridiculously high number and it stays the same. How can I do this? Thanks!!! Here's the code in the code injector as HTML. <center> <div class="fb-page" data-href="https://www.facebook.com/southardsalvage" data-tabs="timeline" data-width="800" data-height="650" data-small-header="false" data-adapt-container-width="false" data-hide-cover="true" data-show-facepile="true"><blockquote cite="https://www.facebook.com/southardsalvage" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/southardsalvage">Southard Salvage</a></blockquote></div> </center>
  18. A lot of my clients are social media managers and paid social marketers and are getting very worried about the iOS 14 update. I can see that Squarespace isn't a partner so wondered what others were doing about this and whether anyone was 'worried' about it. Do others see this as being a big issue? I'm still looking into it myself so not sure about how greatly the tracking is affected and whether Pixel events will stop working completely or whether it's only an issue for large businesses tracking a high number of events such as large ecomm or coach with multiple landing pages / lead magnets?
  19. Site URL: https://www.bombora.digital/ Hi, I'm trying to figure out the best way to integrate Facebook pixel events and Ads Manager with Squarespace since the iOS14 upgrade. I'm not sure why but I can see my events are firing in Events Manager but then the data doesn't pull through to Ads Manager, so I'm assuming I need to reconfigure the events with Conversion API. I think I have two ways to do this: either via Zapier or manually implementing the API myself. I looked into Zapier and I imagine it can get very expensive very quickly as you'd need Zaps for each "event" in my funnel (there's 3) and then a subscription level that matches the number of events per month. I'd rather try and implement myself before going down this road. So I'm working through the "Using the Conversion API" and have a few questions: 1. I've copied my access token into a document, I don't think it needs to be entered into Squarespace, is that correct? 2. I've used the FB Payload Helper to generate Java code for each of my events, then added these to the corresponding pages in the code injector, I haven't added code site wide though, is this correct? 3. I'm not sure how to now test the events. The FB Conversion API Helper tool says to use the test ID (I think mine is TEST97887) to send test events directly from your server to verify that they're received correctly by Facebook. This is either within my server's payload (not sure where this is), my terminal (not sure where this is) or Facebook API Graph Explorer (I can't seem to open without creating an app). I found this which seems helpful: https://integratepro.com/blog/facebook-conversion-api-setup/ but I would need to be able to access the Graph Explorer so I'm not sure what to do next. The new events (the one I set up with Java code) aren't registering in Events Manager so I might have not set these up correctly. Any help is very much appreciated!! I don't have much coding experience so am completely clueless at the moment 🙂
  20. Site URL: https://storiesone.com Hello everyone, I am struggling to add a facebook pixel event on an image link click on squarespace. On the website it is the join Discord image, that open our Discord link and I want to be able to target people that perform this action most of the time. First, I tried to use the No code facebook pixel event manager solution but it doesn't recognized the event when I click on the image. Then I tried using the code injection solution but still doesn't work. I have injected this code inspired from a stackoverflow post in the squarespace code injection header space: <script> (function() { var blockBtns = document.getElementsByClassName("sqs-block-image-link"); for (var i = 0; i < blockBtns.length; i++) blockBtns[i].addEventListener("click", function() { fbq("track", "Discord Click", { }); }); })(); </script> The result is: Just after opening the website page, I have this message on the facebook pixel helper chrome extension ( i still did not click on the Discord button) When I click on the Discord image, nothing change on the facebook pixel helper. If someone can help me solve that situation that would be awesome 🙂
  21. I've read all of the posts on this forum to try to understand how I can inject Facebook's Conversion API into our site. None of them seem to be able to solve this problem, and at the same time I also find it weird how few questions are being asked here on this matter. My questions are: Has anyone been able to implement the Facebook CAPI? Does anyone have an idea why Squarespace has not solved this on their side? Thanks and hope to get some quality discussion going.
  22. Site URL: https://wilson-homes.com/ I have created several Facebook pixels for different pages/communities that exist on my website. I want to add a separate pixel for each. I went to Marketing > Facebook Pixels and Ads, and found the field to enter a Pixel ID. But it looks like it applies to just the one site overall. How do I add multiple pixels to target specific pages in SquareSpace? Is there a way to do it with installing base code? I'm new to this, go easy.
  23. Site URL: https://www.ecotonejewelers.com/ So everything loads fine on my website when I go to look at it. However it was pointed out to me that when someone tries to access it through a link on Facebook the pictures on the Home page will load just fine but when you go to the product section to shop none of the thumb nails show up at all. If I access the same page directly through my browser it will load everything fine. I have also noticed this issue with NONE of my photos showing up on older browsers. What can I do to fix this, this is a huge issue for me. Please see attached screenshots. (First shows the view from the home page, second is what my product section looks like, and 3rd is what it looks like when going directly through the browser).
  24. Site URL: https://dollybedesigning.com/ Hi there, I injected my Facebook pixel to the backend of my site as I would like to have my product catalogue on FB and Insta. However I keep getting a message from Facebook pixel in Catalogue Manager that it's "not ready" and "To use this pixel you need to install required microdata tags on your website. Learn more about adding products to your catalog with pixels." -- however it is tracking my site just fine. Does anyone have a recommendation on how to fix this or how to include microdata tags? I also have been using Facebook Pixel Helper and when I look at the products on my store it says that it automatically can scrape the microdata so I don't know why it's not connecting to my Catalogue Manager. I appreciate any help you can give! Thanks
  25. Site URL: https://www.revealfellowship.com Hello all. I just installed the Facebook Chat Plugin on my Squarespace site. I followed the Set-Up instructions from Facebook exactly. The welcome message and FAQs, however, are not automatically sending to guests when they open up the chat. The two-way message functions as it should, but the automatic welcome/FAQ is not working. I've tried on Chrome and Safari and with an incognito tab to no avail. I even re-pasted the code into the footer and de-activated the welcome/FAQ messages in Facebook and reactivated them as well. Screenshots attached of my webpage with the blank message box and the Facebook tab showing the Welcome Message and FAQ options enabled. Any other things I can try? I haven't found any other forums on this particular issue with Facebook Chat on the web.
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