EmilyBensonConsulting Posted January 7, 2020 Share Posted January 7, 2020 Is it possible to create and send an invoice to a client? I used to use square before I switched to square space and it let me invoice clients. DaveNZ, holt1971, siweisong and 2 others 5 Link to comment
KMLP Posted January 8, 2020 Share Posted January 8, 2020 I'm looking for the same solution. Obviously, it's easy to do with PayPal, square, venmo, etc... but I'd love to be able to run it straight through SS. JoshManis, DaveNZ and holt1971 3 Link to comment
southworthdesignco Posted January 27, 2020 Share Posted January 27, 2020 Looking for the same thing for a client! JoshManis, DaveNZ and holt1971 3 Link to comment
Solution paul2009 Posted January 27, 2020 Solution Share Posted January 27, 2020 (edited) Original post, Jan 2020: Squarespace websites don't have a manual invoicing feature yet. Update August 2022: This feature was added to Squarespace Scheduling. Update August 2023: Invoicing has been added to Squarespace. You can now send branded invoices to provide a seamless payment experience for your clients - if they are paying online. It’s not possible to mark an invoice as paid if clients pay separately. Edited August 30, 2023 by paul2009 new features released holt1971 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
Guest Posted March 25, 2020 Share Posted March 25, 2020 I would really need that kind of functionality as well, too bad its not possible with Squarespace. Link to comment
siweisong Posted April 27, 2020 Share Posted April 27, 2020 This would be really helpful for selling through Instagram as well. How do we bring this to the devs team? holt1971 1 Link to comment
Jack Posted May 14, 2020 Share Posted May 14, 2020 Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves. Fofo, margothermans, holt1971 and 8 others 9 1 1 Link to comment
AmandaLJ Posted May 14, 2020 Share Posted May 14, 2020 I would LOVE a way to invoice through Squarespace. Please let us know if we can look forward to this soon. I am considering the switch to Shopify because of this and the many more back end options they offer in B2B & B2C selling. Please update soon. holt1971, angrybird, margothermans and 4 others 7 Link to comment
NMcL Posted May 16, 2020 Share Posted May 16, 2020 Agreed, just done a search. I'm moving from Wix to Squarespace are there's definite functionality that I'm missing. eoddistillery, TactileAudioFurniture, holt1971 and 2 others 5 Link to comment
MyLovelyMuse Posted May 27, 2020 Share Posted May 27, 2020 Agreed. We need the ability to invoice clients and an integrated shipping component. I'm not sure why these two things aren't standard for squarespace as an e-commerce platform. I switched over from Shopify (after 3 years) in March because I was frustrated designing my site on Shopify to Squarespace, which is fabulous for design, but lacking in every other area. I'm kicking myself for paying for a year of Squarespace service after learning about these shortfalls. DaveNZ, diazha, BrookeAlexander and 3 others 6 Link to comment
anvilandoak Posted August 6, 2020 Share Posted August 6, 2020 We need this as an option badly. We can create custom pieces of furniture for our customers and would like to be able to send them a specific invoice instead of having to add it to our inventory every time. Has this been fixed yet on SS? abitaylor, angrybird, DaveNZ and 1 other 4 Link to comment
Jamar425 Posted August 7, 2020 Share Posted August 7, 2020 Hey Guys!!! This is nowhere near the kind of resolve that I was looking for, but "Stripe" the third-party company used to collect payments for items purchased in your store has the option to create invoices. It's a pretty annoying process that honestly is the same as just sending an invoice through any other third party, but if you want to do it so that accounts and Business Info automatically mirror what is happening with your store, you can use stripe. Just log in to your Stripe account and underneath "Customers" is an invoice option that you can use to create and send invoices. I just tested it. Creating and sending is simple. Pay is seamless for customers allowing them to pay by card, direct bank (routing/accounting number), or Apple Pay. Only downside is that the estimation is 7 days before I see the money in my account. Not all the solution I hoped for, but a compromise that might be slightly less annoying. golivas, holt1971 and siweisong 2 1 Link to comment
harriscauler Posted August 10, 2020 Share Posted August 10, 2020 I use a tool called Bonsai to manage all of my client intake forms, proposals, project management, emails, tasks, time tracking, automatic invoicing, and even contracts and e-signature. Everything all-in-one! You should check it out. If you like it and want to sign up, my referral link will give you a month free: CHECK IT OUT holt1971 1 Link to comment
Guest Posted September 4, 2020 Share Posted September 4, 2020 On 8/7/2020 at 7:42 PM, Jamar425 said: Hey Guys!!! This is nowhere near the kind of resolve that I was looking for, but "Stripe" the third-party company used to collect payments for items purchased in your store has the option to create invoices. It's a pretty annoying process that honestly is the same as just sending an invoice through any other third party, but if you want to do it so that accounts and Business Info automatically mirror what is happening with your store, you can use stripe. Just log in to your Stripe account and underneath "Customers" is an invoice option that you can use to create and send invoices. I just tested it. Creating and sending is simple. Pay is seamless for customers allowing them to pay by card, direct bank (routing/accounting number), or Apple Pay. Only downside is that the estimation is 7 days before I see the money in my account. Not all the solution I hoped for, but a compromise that might be slightly less annoying. I'm assuming using this workaround also means that your Squarespace analytics (total sales, revenue, inventory, etc.), all don't get accounted for in Squarespace either? Link to comment
Daci Posted September 28, 2020 Share Posted September 28, 2020 I need this too! I contacted customer support and was told the following: At this time it isn't possible to generate a payable invoice with our platform tools. However, as part of our efforts to continue to innovate and update our product, I will gladly pass this on to our Development team as a feature request. This is a popular feature request among merchants who use Squarespace. While we can't guarantee implementation, this is an important part of how we continue to improve our platform, so we appreciate your input. eCommerce is changing, especially with Instagram Live sales. Being able to send customers a payable invoice would make life so much easier. I hope they release a solution soon! inkmouse and Chele 2 Link to comment
Wendybeins Posted January 4, 2021 Share Posted January 4, 2021 On 12/15/2020 at 11:41 AM, JenniferA said: You Can invoice customers via the commerce app, but it's for USA square accounts only. How? I've looked through the commerce app, and can't figure it out. Chele 1 Link to comment
Foho Posted August 24, 2021 Share Posted August 24, 2021 Squarespace = would be good if the option of an automatically generated invoice could be available to customers on checkout. danalunn, margothermans, DaveNZ and 1 other 4 Link to comment
golivas Posted March 2, 2022 Share Posted March 2, 2022 I came looking for the same thing. I would love an option to create invoices. margothermans 1 Link to comment
margothermans Posted March 3, 2022 Share Posted March 3, 2022 🙏 all of the above, it makes it so difficult for b2b costumers BrookeAlexander 1 Link to comment
ifd1704 Posted March 10, 2022 Share Posted March 10, 2022 Looking for this option for a client too!! 😢🙏 Link to comment
danal Posted March 23, 2022 Share Posted March 23, 2022 I too require this option. Our clients require a tax invoice for Squarespace member areas subscription payments. An email confirmation is not enough. Link to comment
Moglet Posted July 21, 2022 Share Posted July 21, 2022 Is there no way to offer payment terms to customers? I sell food products where wholesale clients expect Net 15 or Net 30 terms. I’m shopping for a separate B2B sales platform since I’m unable to offer terms to the majority of our customers. Link to comment
BrookeAlexander Posted October 25, 2022 Share Posted October 25, 2022 Is there any update to this? We really need an option to invoice customers directly, otherwise it's an inventory pain in the backside! Brent_Dickens 1 Link to comment
LLLoyd Posted November 28, 2022 Share Posted November 28, 2022 I also REALLY REALLY want this function please Link to comment
2AM-Creators Posted January 24, 2023 Share Posted January 24, 2023 Crazy SS doesn't have this feature in 2023 despite the numerous requests for it^. With all of the features that Shopify offers, its hard to continue to choose SS in hopes they will eventually update or add a very important feature. Fofo 1 Link to comment
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