Invoicing Clients

Is it possible to create and send an invoice to a client? I used to use square before I switched to square space and it let me invoice clients. 

I'm looking for the same solution. Obviously, it's easy to do with PayPal, square, venmo, etc... but I'd love to be able to run it straight through SS.

Looking for the same thing for a client!

I would really need that kind of functionality as well, too bad its not possible with Squarespace. 

This would be really helpful for selling through Instagram as well. How do we bring this to the devs team?

Is Squarespace listening? There are a handful a common sense eCommerce features are missing here. E.g, create and send an invoice, change billing / shipping address. 

I contacted the the CS, I was told that the way to change addresses is to ask the customer to cancel then reorder with the correct address. This is absurd. You are asking the seller to loss the customer for such a simple thing to change. 

It appears SS does not listen to their customers. Please, someone must try to order something on a actual eCommerce site and see it for themshelves.

I would LOVE a way to invoice through Squarespace. Please let us know if we can look forward to this soon. I am considering the switch to Shopify because of this and the many more back end options they offer in B2B & B2C selling. Please update soon.

Agreed, just done a search. I'm moving from Wix to Squarespace are there's definite functionality that I'm missing.

Agreed. We need the ability to invoice clients and an integrated shipping component.  I'm not sure why these two things aren't standard for squarespace as an e-commerce platform.  I switched over from Shopify (after 3 years) in March because I was frustrated designing my site on Shopify to Squarespace, which is fabulous for design, but lacking in every other area.  I'm kicking myself for paying for a year of Squarespace service after learning about these shortfalls.

We need this as an option badly. We can create custom pieces of furniture for our customers and would like to be able to send them a specific invoice instead of having to add it to our inventory every time. Has this been fixed yet on SS?

Hey Guys!!!
 

This is nowhere near the kind of resolve that I was looking for, but "Stripe" the third-party company used to collect payments for items purchased in your store has the option to create invoices. It's a pretty annoying process that honestly is the same as just sending an invoice through any other third party, but if you want to do it so that accounts and Business Info automatically mirror what is happening with your store, you can use stripe. Just log in to your Stripe account and underneath "Customers" is an invoice option that you can use to create and send invoices. I just tested it. Creating and sending is simple. Pay is seamless for customers allowing them to pay by card, direct bank (routing/accounting number), or Apple Pay. Only downside is that the estimation is 7 days before I see the money in my account. 

Not all the solution I hoped for, but a compromise that might be slightly less annoying.

I use a tool called Bonsai to manage all of my client intake forms, proposals, project management, emails, tasks, time tracking, automatic invoicing, and even contracts and e-signature. Everything all-in-one! 

You should check it out. If you like it and want to sign up, my referral link will give you a month free: CHECK IT OUT

On 8/7/2020 at 7:42 PM, Jamar425 said:

Hey Guys!!!
 

This is nowhere near the kind of resolve that I was looking for, but "Stripe" the third-party company used to collect payments for items purchased in your store has the option to create invoices. It's a pretty annoying process that honestly is the same as just sending an invoice through any other third party, but if you want to do it so that accounts and Business Info automatically mirror what is happening with your store, you can use stripe. Just log in to your Stripe account and underneath "Customers" is an invoice option that you can use to create and send invoices. I just tested it. Creating and sending is simple. Pay is seamless for customers allowing them to pay by card, direct bank (routing/accounting number), or Apple Pay. Only downside is that the estimation is 7 days before I see the money in my account. 

Not all the solution I hoped for, but a compromise that might be slightly less annoying.

I'm assuming using this workaround also means that your Squarespace analytics (total sales, revenue, inventory, etc.), all don't get accounted for in Squarespace either?

I need this too! I contacted customer support and was told the following:

At this time it isn't possible to generate a payable invoice with our platform tools. However, as part of our efforts to continue to innovate and update our product, I will gladly pass this on to our Development team as a feature request. This is a popular feature request among merchants who use Squarespace. While we can't guarantee implementation, this is an important part of how we continue to improve our platform, so we appreciate your input.

eCommerce is changing, especially with Instagram Live sales. Being able to send customers a payable invoice would make life so much easier. I hope they release a solution soon!

On 12/15/2020 at 11:41 AM, JenniferA said:

You Can invoice customers via the commerce app, but it's for USA square accounts only. 

How?  I've looked through the commerce app, and can't figure it out.

Squarespace = would be good if the option of an automatically generated invoice could be available to customers on checkout. 

I came looking for the same thing. I would love an option to create invoices.

🙏 all of the above, it makes it so difficult for b2b costumers

Looking for this option for a client too!! 😢🙏

I too require this option. Our clients require a tax invoice for Squarespace member areas subscription payments. An email confirmation is not enough. 

Is there no way to offer payment terms to customers? I sell food products where wholesale clients expect Net 15 or Net 30 terms. I’m shopping for a separate B2B sales platform since I’m unable to offer terms to the majority of our customers. 

Is there any update to this? We really need an option to invoice customers directly, otherwise it's an inventory pain in the backside!

I also REALLY REALLY want this function please

Crazy SS doesn't have this feature in 2023 despite the numerous requests for it^. With all of the features that Shopify offers, its hard to continue to choose SS in hopes they will eventually update or add a very important feature.