designroomcornwall 0 Posted September 23 (edited) I'm working on a site using SS 7.1 and I'm having issues with video playing properly on iPhone X. Has anyone else had problems with this and is there a solution? All other devices seem ok now (there were issues recently that seem to have been resolved). Video is hosted on Vimeo. Site is https://pendower-beach.squarespace.com I can send login password if anyone can help me out with this. Edited September 23 by designroomc Initial Revision Share this post Link to post
bluedev 0 Posted Monday at 09:32 PM (edited) I'm having the same problem with background video hosted by Vimeo. The iPhone X with SS v7.1 are not autoplaying the background video on an index page. All other iPhones are playing the background video fine. Edited Tuesday at 05:18 PM by bluedev typos Share this post Link to post
bluedev 0 Posted Tuesday at 05:34 PM Hi Squarespace, if you have any definition of this problem, please let us know. Maybe we can help with creating the solution. Problem symptoms: Squarespace 7.1 iPhone X (Google Pixel 4 may be a problem too, needs confirmation) All other phones work Background video hosted at Vimeo Background video does not auto play, only fallback image loads More background Low power mode off, phones fully charged No console errors detected Vimeo adaptive bitrates working on other devices The endpoints confirmed to work as expected iPad Pro, iPad, Chrome Mac, Chrome PC, Edge, Safari Chrome dev simulator of Google and Apple mobile devices. Safari dev simulator of Apple devices. Share this post Link to post
