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Fallback image not working on mobile device


I'm just open this threat to inform you, that I just had a conversation (via chat) with the squarespace support, who told me, that this is a known issue and they are working on it! He couldn't make a statement regarding the time it will take to solve.

so no fix right now (July, 11th 2019)


Edited by GroundStudios
Initial Revision

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Seriously, When will this be fixed?

We are a company who produces mainly moving image, which we want to show with a background video. Using an Image instead is no option for us. But thats was the only suggested solution from support, when I asked in July.

It's near September now!

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