Jump to content

paul2009

Circle Community Leaders
  • Posts

    21,629
  • Joined

  • Last visited

  • Days Won

    584

Reputation Activity

  1. Like
    paul2009 reacted to Gertrude in Uploaded video on home page has no sound.   
    @paul2009 Thanks so much. I didn't realize it was a Background video. Uploaded it as a Video Block and it works! 
  2. Like
    paul2009 got a reaction from CarolStatella in What are your best practices for mobile styling?   
    FE can be very frustrating (it is for me!) because there are lots of things going on in the background that, if you aren't aware of them, can make things seem unpredictable. Examples are
    "Row stretch" (see the height of the rows in the image below) Avoiding overlapping blue boxes Creating space within the blue box for elements to expand
    Can you share some screenshot examples of your issues, including screenshots of the pages whilst in the editor in mobile and desktop (showing the grid)? That may allow contributors to suggest solutions/workarounds for the issues you're experiencing 🙂.
  3. Thanks
    paul2009 got a reaction from Gertrude in Uploaded video on home page has no sound.   
    How have you added the video to the homepage? Using a Video Block or as a Background Video?
    If it has been added as a Background Video, the sound will not play. This is by design.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  4. Like
    paul2009 got a reaction from Aurora in Cookie Consent and banner functionality 2024   
    I've evaluated many of these consent tools for use with Squarespace and as a result I personally recommend CookieScript. (This is an affiliate link. If you make a purchase you'll receive the best price and I may receive a tiny commission. It hasn't influenced my opinion as I use this product myself and with clients).
    I find this to be the most user-friendly for visitors, whilst remaining compliant and easy to configure. 
    Yes, absolutely. You can have a link or an icon that's always there for visitors to reach the tool and change their settings. 
    Did this help? Please give feedback by clicking an icon below  ⬇️
  5. Like
    paul2009 got a reaction from J_HHS_Alum in Help with Convergepay.com   
    Squarespace supports Stripe and PayPal for online commerce payments. You cannot use any other third party payment processor with Squarespace.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  6. Like
    paul2009 reacted to Rammy in Image effect bug   
    I contacted Squarespace regarding the issue. Initially, customer support suggested that my custom code was interfering with the picture effect. However, even after removing all custom CSS code and code blocks, the problem persisted. It appeared to be caused by the animated creative backgrounds. Upon reaching out to customer support again, they acknowledged an issue on their end. They assigned a Squarespace product support specialist to investigate, who determined that the problem arose from the combination of the image effect and the site-wide 'Scale' animation.
    TL;DR
    If you encounter this issue and happen to come across this post, simply change the site-wide animation to something other than 'Scale' and you'll be fine. The problem has been reported to Squarespace's Engineering and Design teams and will be addressed in a future update.
    Shout out to Maia and Raven for their assistance in resolving this issue!
  7. Like
    paul2009 reacted to Ziggy in How to Make Clickable Cards Without Button   
    Try this instead:
     
  8. Like
    paul2009 reacted to SueR in Sitemap.xml still shows default image title and caption — proposed fix for Squarespace   
    @paul2009Yes, I agree that more customers need to report the issue, though I guess many are not aware of the issue and that it is potentially harmful to the site's SEO. I now have a support ticket to refer to. Squarespace know that this issue is affecting sites "platform wide" and is "treating it as a priority". Let's see.
    I've tried out your suggested workaround and, as you say, when I add in a new image block, change the design so that I can see the image title and caption, I actually get to the see offending text to delete! (Thanks for the suggestion.) Need to double check that the change is reflected in the sitemap. If it is then I will change the template that I use for future blog posts. Really not going to work for me to fix each image individually on the existing posts though (I have nearly 1000!) - also, means I have to add back the alt text and file name again 😞
  9. Like
    paul2009 reacted to StickerChamp in Two domains, only one works   
    Paul,
    Thanks a bunch. Support was able to help me out and the solution was much more simple than I had anticipated. We're up and running!
  10. Thanks
    paul2009 reacted to kdishman in Change logo that appears in web searches and web address tabs   
    Thank you so much for sharing this with me! It fixed the problem in a few moments. 
    I really appreciate you!!
  11. Like
    paul2009 reacted to Pomer in Notify customer when they purchase non digital product?   
    I have just done it and it should be working. I will check with the customer if she received it this time.
    Thank you very much for your help!
  12. Like
    paul2009 got a reaction from domeheid in URL Structure   
    You can type this directly into the page's settings panel:

    Was this post helpful? Please give feedback by clicking an icon below  ⬇️
  13. Like
    paul2009 reacted to collgrimes in coloured category boxes for blog   
    @paul2009 - thank you!
  14. Like
    paul2009 got a reaction from collgrimes in coloured category boxes for blog   
    This is because the .summary-metadata-item class has an opacity of 0.7 set. If you change this to 1, it will remove the "fade". For example:
    .sqs-block-summary-v2 .summary-metadata-item { opacity: 1; } Did this help? Please give feedback by clicking an icon below  ⬇️
  15. Like
    paul2009 reacted to breezyacres in Does anyone have code written to allow the dropdown navigation to be it's own page?   
    Thank you! That did exactly what I wanted! 
  16. Like
    paul2009 got a reaction from Tashas in To webpages with Stripe and diffenent bankaccounts   
    This is not possible on Squarespace. Each Squarespace website can only be connected to one Stripe account. You cannot connect any additional Stripe accounts that are associated with your email address.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  17. Like
    paul2009 got a reaction from Ziggy in restrict customers from being able to cancel their own subscriptions   
    No. It is impossible to change any wording on the Checkout page.
  18. Like
    paul2009 got a reaction from Ziggy in restrict customers from being able to cancel their own subscriptions   
    This isn't recommended. By giving customers the freedom to manage their account, as Squarespace intended, you will improve user experience, and empower your brand and reputation. Providing a pleasant 'offboarding' process gives you the opportunity to empathise with the customer and explain the benefits of their subscription. It also helps to prevent disputes and reputational damage.
    Whenever a subscription is purchased, it will renew on that date. 
    Subscriptions won't start on a single billing date per month; they will renew on the date they were purchased. However, you can delay each new subscription so that they become aligned after purchase but this is a manual process for each purchase. You can do this in Home > Profiles > Customers:
    Find and click the customer whose subscription you want to delay. Click Reschedule order date.  Select the new renewal date. Click Save.  Click Continue.
  19. Thanks
    paul2009 got a reaction from ezrarising in Change blog post date to include year   
    @JeroenB @rosieames I posted a quick guide to help you add the year to Squarespace 7.1 blog posts:
    https://sf.digital/squarespace-solutions/date-styles-on-squarespace-71-blog-posts
    Let me know how you get on.
  20. Like
    paul2009 got a reaction from entrepreneuress in Searchable CSS Panel   
    As I mentioned in the linked post, this one of the many features of the SquareTools PRO Chrome Extension. If you use Chrome, it's a real time saver.

    Did this help? Please give feedback by clicking an icon below  ⬇️
  21. Like
    paul2009 got a reaction from Sinned98 in Getting around shop all 200 max products limitation   
    There's now a version update tool. You won't need to rebuild, but the upgrade experience will depend on which template you are currently using. Please see Moving from Squarespace version 7.0 to version 7.1 for more details 🙂
  22. Like
    paul2009 reacted to christyprice in Live Q&A - Ask a Squarespace Product Manager: Optimizing your store, Feb. 6th at 12PM EST   
    @Susana_SQSP looking forward to this! I'd love to hear more about how we can cross-sell and upsell within the platform.
  23. Like
    paul2009 reacted to KKC in Live Q&A - Ask a Squarespace Product Manager: Optimizing your store, Feb. 6th at 12PM EST   
    I would like to learn how to create specific lists for my e-mail campaigns for different products that have been purchased. For example, if someone purchases product A, I would like to create a specific e-mail campaign for product A purchasers that is different from product B purchasers.
  24. Like
    paul2009 reacted to JotandPlan in Live Q&A - Ask a Squarespace Product Manager: Optimizing your store, Feb. 6th at 12PM EST   
    I'm interested in learning more about product photos and the best way to take/edit pictures. No matter what I try, the bottom part of my picture gets cut off in the thumbnail. Curious to know if this is normal or not. 
  25. Like
    paul2009 reacted to Dina in Live Q&A - Ask a Squarespace Product Manager: Optimizing your store, Feb. 6th at 12PM EST   
    Pagination! 🙏
    I sell many products and it would be great to break up the display into multiple pages vs. one loooooong scroll. Seems like a very simple ask.
    Please and thank you very much!
    Dina
×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.