easyaim

We also take customer orders over the phone and enter the info for them. When we mis-type a customer's name, we have to live with it - why risk getting an entire order cancelled by having them re-do the order? There should be some over-ride ability to change an order.

I sell a very heavy and bulky product that is not very expensive. I lose a lot of sales due to the psychological effect of customer's rejecting the relatively high shipping cost (i.e. product cost $150 but shipping is an additional $90). I've learned that I can increase the cost of my product to $200 and reduce the shipping cost to $45 and make more sales. PROBLEM: Squarespace's "markup" doesn't allow anything but an increase in the shipping cost, not a reduction. I don't want to keep screwing around with my product dimensions and weights trying to "chase" the desired reduction. It doesn't work anyway due to the screwy way the carriers have to calculate their cost. I need a simple, behind-the-scenes "50%" reduction on the carrier's calculated rate. Has anyone found a workaround or solution?

This may not help everyone, but I was getting import errors when I discovered that the number formats need to be exactly the same for all variants of a product. I have a product that comes in lengths of half inches. "0.5", "1", "1.5", "2" did not import and generated a weird error. But the following fix worked "0.5", "1.5", "2.0", "2.5".