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  1. I keep running into this problem where my scheduling page shows its in 1969 and I cannot get out of it unless I log out and log back in... any ideas on what could be causing this?
  2. I'm trying to edit the font size and general style of the scheduling block. I've tried doing this by referencing the block id in the Custom CSS panel and then adding code, as per this article https://www.kayleighnoele.com/blog/how-to-target-edit-and-apply-css-to-a-specific-block-on-squarespace but it's not working. Any suggestions as to how I target the scheduling block for CSS?
  3. Good evening, I have been trying all day to link the scheduling calendar to my checkout page, giving the customer the opportunity to schedule pick up after all items have been added to cart. Ive been close but no cigar. For some reason I can't edit the checkout page to embed the code. Would anyone have a way to get this done... please and thank you in advance.
  4. My business is booking appointments at our clients’ homes or offices - and on video calls still too. Am I right in in seeing that this scheduling system a - does not allow us to manage the client’s address on their contact info b - does not allow us to add the address to the calendar c - does not allow us to share a Zoom / Teams link in the appointment I’d love advice for how any of you have dealt with a similar situation.
  5. I’m using the Acuity trial - and I’m setting up my schedule with the hours that I allow my clients to book within. I frequently allows other times outside of that range when booking with my personally - for long-time clients and special circumstances. I haven’t found a way to add an appointment myself outside of the posted hours. Have a missed a setting somewhere?
  6. I get 3 weekly summary emails from Scheduling. I thought it was one for each appointment type, but I only have 2 live appointment types. Why is this happening and how do I fix it so that I only get 1 weekly summary email?
  7. I have just set up my scheduler and I am trying to put in custom hours. I do not have regular hours and will never have regular hours. When I initially set up my calendar, I put in a few hours to test it and it's accepted those. However, every time I go into availability to add new hours, when I go back to calendar it shows the few test hours I had put in, but no other hours for the coming weeks. I have unchecked 'I have regular hours every week', and then I click on 'save, switch to specific days'. As soon as I click on that, it goes back to the 'I have regular hours every week' box chec
  8. Site URL: https://www.vectorministries.org Hi, I use Acuity for scheduling and just signed up for SquareSpace email marketing. Unfortunately, I don't see anyway to automatically add my new Acuity clients to my existing SQSP email list. How do integrate these two?
  9. Hi, Has anyone been able to use the booking calendar from airbnb to sync with scheduling on their site? I want to be able to sync both airbnb, vrbo and squarespace calendars to avoid double bookings. I can embed the airbnb posting but that is not what I am wanting to do. I want to sync the dates and allow for bookings directly through squarespace website as well as the other two sites.
  10. Hi, I have a quick question, is there a way to provide early access to my Patrons when products get updated? Short of making duplicate listings and putting them on a password protected page, I can't figure it out. Is there an easier way to give access a few days ahead of it going live for everyone else.? or even an creative alternative to this.
  11. I've been using the scheduler for over a month and haven't had an issue. All of a sudden (today?) it's allowing me to be double booked despite having only 1 spot available in the client scheduling limits. It's like one calendar isn't communicating with the other now? It also isn't applying any padding after, despite having the correct settings and then on one calendar isn't even showing my full availability. What the heck is going on?!
  12. Hi Guys, Really hoping someone can help me. Our customers enter an address when booking, but the address autocomplete functionality is terrible! If the customer uses the autocomplete, it does not include the town or postcode (we are UK based). When the bookings come in, half of the customers address is missing (we travel to their address to carry out car valeting). We've added clear instructions on the form to say "Please ensure your full address is provided" but customers are still using the auto complete. I emailed acuity and they advised address autocomplete can not be
  13. Currently using the trial option and all great except I can't find a way to allow staff or clients to book multiple services?? Please tell me this is possible!?
  14. I have set up Squarespace scheduling so that people can book into my fitness classes we have a maximum of 10 spaces per class. How do I run class lists for each day or see a list of who is booked into each class?
  15. Is there a way to set a minimum quantity for orders on an appointment type.
  16. Hello, I need to add the client's business location to Scheduling for her customers' confirmation emails. I've updated the location in Availability > Calendars > Calendar Settings > Location. When I preview the confirmation email, it still shows "call in info or location." Is this going to display the location I put into the calendar settings, or is there anything else I need to do? Thanks!
  17. I am using Squarespace Scheduling for the booking system, but now I only can set up a fixed price. I need a “number of people in the group section”, the price changes automatically, depending on the number a visitor select. Minimum number they can choose is 4, so I want to disable a less number than that as well.
  18. Hi, I am new to this forum. Is there a way to submit suggestions?? I run a photo studio ( https://www.lucentla.com/book ). My biggest gripe is that there isn't a dropdown menu or a way to enter the number of hours for a appointment that a client may want. Please check the link for a reference. Listing each hour block in the "Booking and Pricing" section is too much for my taste. Also, what if someone doesn't want to rent 5 and a half hours?? I feel like this should be included in each template. There should also be a few options for price scaling. Like if a client has 10 people in th
  19. My company has a reservation site where customers can choose which of our locations they would like to reserve a spot at. From there, they would be able to reserve a time and date at that location and pay for our digital package. How can I incorporate this on my site?
  20. Site URL: http://www.thebagboyz.com I need to make the scheduling block embed within the checkout page, OR embed it onto the form at checkout, OR redirect to scheduler after checkout, OR force the site to first go through scheduling page before checkout. Anything before payment would probably make the user experience a great one... It just has to prompt the customer in a seamless way. Whichever is easier on the backend but still allows me to tweak the Scheduling every once in a while... I am helping a client build essentially a (shipt/instacart to a very small microarea)
  21. My client requires an intake form but not the appointment date. The appointment time/date will be sent to the user once appointment is scheduled How can I have users skip the date/time selection and start on the Intake form?
  22. Site URL: https://momstrongkids.com/ Hello, I am trying to let my clients purchase one membership while being able to book multiple classes after one purchase. Anyone know how to void the payment with each purchase or do one purchase for multiple days/week? Thank you! Nicollette Y.
  23. Hello there. I'm new to Squarespace and I am struggling with a couple things in the scheduling area. We are a company that services other companies - not individuals. When setting up my customers to send out my reminders etc. It's insisting that I enter a first and last name. For us this does not exist. Is there any way of changing the heading criteria so that I can set it up for a companies name? Also how do i ensure the software is communicating with my accounting program so that I don't have to enter new customers in both? If I update in my bookeeping software will it updat
  24. Hello all, I'm trying to use the scheduling tool for a client that has a jet ski tour company. He has 4 jet skis available. 1 tour per day. Each jet ski can hold up to 1 driver and 1 passenger. Customers pay a different price for a driver vs a passenger. I need a way for customers to choose the amount of drivers they have and the amount of passengers they have and get an accurate price. Right now I set it up as a group class, with 4 spots available. That works great for the driver portion but adding passengers is where I'm having trouble. Setting passengers
  25. Site URL: https://bison-gazelle-kyzl.squarespace.com/config/scheduling/appointments.php Hello, I just got a sauna business set up in Scheduling. We currently have one appointment type that can be used across 3 different calendars. Right now I only have the capacity to change the colour of the appointment type but I'd like to change the colour across each calendar so that I can differentiate what room is being used. Right now all I can see is green everywhere, no matter what calendar (room) is being used. Hoping someone can help me!
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