alphajolt Posted April 8 Share Posted April 8 New to Squarespace. Very simple question - answer is alluding me. I have a domain name registered with Squarespace, transferred successfully from GoDaddy. Have a paid basic subscription with Squarespace. I cannot get the site to go online. I cannot type www.reeldelivery.com and go to the site. Seems like I've tried everything, but obviously not. DNS? Please help, thanks! Here is a screenshot from my domain manager. Link to comment
paul2009 Posted April 8 Share Posted April 8 1 hour ago, alphajolt said: I have a domain name registered with Squarespace, transferred successfully from GoDaddy. Have a paid basic subscription with Squarespace. I cannot get the site to go online. I cannot type www.reeldelivery.com and go to the site. Seems like I've tried everything, but obviously not. Have you tried clicking MOVE DOMAIN (top right in your screenshot)? This would normally allow you to select your website to connect the domain. I wrote a guide that may help: Connecting a Squarespace Domain to a Squarespace Website. If it doesn't help, please contact Squarespace Customer Support for help with this issue. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
alphajolt Posted April 8 Author Share Posted April 8 Thanks Paul. I tried that, clicking on MOVE DOMAIN and this is what I get: any help is appreciated. Joseph Link to comment
sayreambrosio Posted April 8 Share Posted April 8 17 minutes ago, alphajolt said: Thanks Paul. I tried that, clicking on MOVE DOMAIN and this is what I get: any help is appreciated. Joseph When you say paid basic subscription with Squarespace ae you sure you paid for your site or did you possibly just pay to transfer the domain over? paul2009 1 Sayre Design Site: https://www.stregaconsulting.com Author Coordinates: https://bio.site/sayreambrosio Italian Journey: https://bio.site/ambrosiosjrnyhm Link to comment
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