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Getting my domain online

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New to Squarespace. Very simple question - answer is alluding me. I have a domain name registered with Squarespace, transferred successfully from GoDaddy. Have a paid basic subscription with Squarespace. I cannot get the site to go online. I cannot type www.reeldelivery.com and go to the site. Seems like I've tried everything, but obviously not. DNS? Please help, thanks! Here is a screenshot from my domain manager.

image.png.4b501bfb6fbdb8a6a5c8fcc4e75a3804.pngimage.png.4b501bfb6fbdb8a6a5c8fcc4e75a3804.png

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1 hour ago, alphajolt said:

I have a domain name registered with Squarespace, transferred successfully from GoDaddy. Have a paid basic subscription with Squarespace. I cannot get the site to go online. I cannot type www.reeldelivery.com and go to the site. Seems like I've tried everything, but obviously not.

Have you tried clicking MOVE DOMAIN (top right in your screenshot)? This would normally allow you to select your website to connect the domain.

I wrote a guide that may help: Connecting a Squarespace Domain to a Squarespace Website. If it doesn't help, please contact Squarespace Customer Support for help with this issue.

Did this help? Please give feedback by clicking an icon below  ⬇️

About me: I'm Paul. A SQSP User for 18 yrs, I've been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
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Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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17 minutes ago, alphajolt said:

Thanks Paul. I tried that, clicking on MOVE DOMAIN and this is what I get:

image.png.30e6edac5be76f82dd0bbbc3f8176ae0.png

any help is appreciated.

Joseph

When you say paid basic subscription with Squarespace ae you sure you paid for your site or did you possibly just pay to transfer the domain over?

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