hacthoun Posted July 18, 2023 Share Posted July 18, 2023 When I try to change a product's design from a Simple Design layout to any other layout, a pop-up appears that says, "Couldn't update collection. aclId can only be added to a collection with member areas" How can I avoid this? AJSlobig 1 Link to comment
paul2009 Posted July 19, 2023 Share Posted July 19, 2023 Please contact Squarespace Customer Care directly. Forum users would love to help but we are unable to assist with technical issues. About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional. Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance. Link to comment
AJSlobig Posted September 5, 2023 Share Posted September 5, 2023 I am also running into this issue. Did you ever find any fixes with Squarespace? My site is also telling me "I must specify a aclld" Link to comment
paul2009 Posted September 5, 2023 Share Posted September 5, 2023 5 hours ago, AJSlobig said: My site is also telling me "I must specify a aclld" This is an ongoing issue. Please report to Squarespace Customer Care directly. About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional. Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance. Link to comment
jordyn11 Posted October 21, 2023 Share Posted October 21, 2023 I am also running into this issue. I emailed Customer Care who were unable to assist as 'they couldnt replicate it on their end' HELP!! Link to comment
LauraStoker Posted November 18, 2023 Share Posted November 18, 2023 I've just had the same issue and Squarespace support told me to remove the password on the Store, then change the layout, then I can add the password back. For me, this has worked, so if your Store is passworded, give it a try @jordyn11 @AJSlobig@hacthoun 🙂 AJSlobig 1 Link to comment
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