hacthoun Posted July 18 Share Posted July 18 When I try to change a product's design from a Simple Design layout to any other layout, a pop-up appears that says, "Couldn't update collection. aclId can only be added to a collection with member areas" How can I avoid this? AJSlobig 1 Link to comment
paul2009 Posted July 19 Share Posted July 19 Please contact Squarespace Customer Care directly. Forum users would love to help but we are unable to assist with technical issues. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
AJSlobig Posted September 5 Share Posted September 5 I am also running into this issue. Did you ever find any fixes with Squarespace? My site is also telling me "I must specify a aclld" Link to comment
paul2009 Posted September 5 Share Posted September 5 5 hours ago, AJSlobig said: My site is also telling me "I must specify a aclld" This is an ongoing issue. Please report to Squarespace Customer Care directly. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
jordyn11 Posted October 21 Share Posted October 21 I am also running into this issue. I emailed Customer Care who were unable to assist as 'they couldnt replicate it on their end' HELP!! Link to comment
LauraStoker Posted November 18 Share Posted November 18 I've just had the same issue and Squarespace support told me to remove the password on the Store, then change the layout, then I can add the password back. For me, this has worked, so if your Store is passworded, give it a try @jordyn11 @AJSlobig@hacthoun 🙂 Link to comment
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