Jennifermo Posted February 15, 2021 Share Posted February 15, 2021 Ok, I hope someone can help! I can see in my analytics that forms were submitted, however I did not receive any of them. Long story short, my email was not set up correctly which was my storage method. I am wondering if there is anyway that Squarespace has access to these forms. Wishful thinking. Link to comment
creedon Posted February 16, 2021 Share Posted February 16, 2021 I think it very unlikely that SS would be storing up form submissions and have access to them in a database like fashion where they could search and then resend. I suspect the form with email storage is designed in such a way to basically process the form submission, format the info for emailing, get it emailed and then be done with it. Otherwise there would be a huge amount of data being stored. When you say your email was not set up properly do you mean you entered the wrong address for the email storage option? If the address was wrong then I'd say the info went into the ether. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
DigitalDawg Posted November 19, 2021 Share Posted November 19, 2021 While I see that SS sends an Email for form submissions, I would personally also like it to have an internal database of these signups, in the same way that it does for orders. When you say "a huge amount of data being stored", I find it hard to imaging that minimal data in text format would result in any amount of "huge data." Would like SquareSpace to know this. Link to comment
paul2009 Posted November 19, 2021 Share Posted November 19, 2021 3 minutes ago, DigitalDawg said: While I see that SS sends an Email for form submissions, I would personally also like it to have an internal database of these signups, in the same way that it does for orders. Squarespace can send Form Block submissions to a Google Sheet too, allowing you to keep a record of every form submission. See Managing form and newsletter storage. If this post has helped you, please click a 'Like' or 'Thanks' icon below ⬇️ About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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