leegoldfarb Posted July 22, 2020 Posted July 22, 2020 Help. I'm getting the 503 error when I try to edit or see my site. It's my first time getting this and I don't know what to do. I am also unable to log in to my account.
derricksrandomviews Posted July 22, 2020 Posted July 22, 2020 Its not just you, Its a connectivity issue somewhere, Squarespace techs are working on it.
derricksrandomviews Posted July 22, 2020 Posted July 22, 2020 Shouldn't be too long, things usually get restored in stages, some of my sites are already back up to view. Configuration follows not long after, I am logging in already.
derricksrandomviews Posted July 23, 2020 Posted July 23, 2020 54 minutes ago, ArtbySarah said: is there a way to customise the 503 error page? The error page was not coming from an individual site but from the gateway to the server our sites are on. If someone went to a site with a page url that no longer exists they would get a 404 error and that can be customized.
rwp Posted July 23, 2020 Posted July 23, 2020 Keep in mind, this is REALLY rare...... Like a few hours out of 2 or 3 months.
Jo_SQSP Posted March 12, 2021 Posted March 12, 2021 Hi all, If experiencing a 503 error or other connectivity issue, you can check the Squarespace Status Page for updates on any ongoing incidents. Please contact Customer Care if you have any additional questions.
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