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Form will not send to email but will send to google drive

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A lot of times the problem is on the receiving end. First thing is a message from SS, from the form, because of the format it takes,  could very well end up in your spam box. What I suggest you  do is create a unique gmail address just for this form, don't post it anywhere else and see if that works.  

Edited by derricksrandomviews
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6 hours ago, derricksrandomviews said:

A lot of times the problem is on the receiving end. First thing is a message from SS, from the form, because of the format it takes,  could very well end up in your spam box. What I suggest you  do is create a unique gmail address just for this form, don't post it anywhere else and see if that works.  

i would like it to send to my info@madsohio.com account so i do not have to monitor multiple email accounts through the day. If i change it to my generic gmail one it works but is delayed. i have  an other website www.aperturefluxmedia.com and it works just fine.

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Its on the email hosting end, not Squarespace. Most email hosting has some setting for recognizing a source as not spam or not dangerous and letting it thru, but sometimes it just doesn't work. I have problems with my gmail account not getting statements from one of my banking accounts, will not go thru gets rejected, but the email mail saying they can't send a statement,  please verify my email address, that comes to me just fine.  

Edited by derricksrandomviews
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4 hours ago, derricksrandomviews said:

Its on the email hosting end, not Squarespace. Most email hosting has some setting for recognizing a source as not spam or not dangerous and letting it thru, but sometimes it just doesn't work. I have problems with my gmail account not getting statements from one of my banking accounts, will not go thru gets rejected, but the email mail saying they can't send a statement,  please verify my email address, that comes to me just fine.  

i get this blocked error fault

Screenshot (103).png

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It will be best for you to contact Squarespace Customer Support about this particular issue because we cannot logon to your site to troubleshoot issues. You can reach out to them here.
 

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