madsohio Posted May 27, 2020 Share Posted May 27, 2020 Site URL: http://www.madsohio.com Hello, I am having issues getting my form to send to my email, it will send to my google drive as a spread sheet and to money chimp but not to my email. Below is a screen sho of my setting..... What am i missing? Link to comment
derricksrandomviews Posted May 27, 2020 Share Posted May 27, 2020 A lot of times the problem is on the receiving end. First thing is a message from SS, from the form, because of the format it takes, could very well end up in your spam box. What I suggest you do is create a unique gmail address just for this form, don't post it anywhere else and see if that works. Link to comment
madsohio Posted May 27, 2020 Author Share Posted May 27, 2020 6 hours ago, derricksrandomviews said: A lot of times the problem is on the receiving end. First thing is a message from SS, from the form, because of the format it takes, could very well end up in your spam box. What I suggest you do is create a unique gmail address just for this form, don't post it anywhere else and see if that works. i would like it to send to my info@madsohio.com account so i do not have to monitor multiple email accounts through the day. If i change it to my generic gmail one it works but is delayed. i have an other website www.aperturefluxmedia.com and it works just fine. Link to comment
derricksrandomviews Posted May 27, 2020 Share Posted May 27, 2020 Its on the email hosting end, not Squarespace. Most email hosting has some setting for recognizing a source as not spam or not dangerous and letting it thru, but sometimes it just doesn't work. I have problems with my gmail account not getting statements from one of my banking accounts, will not go thru gets rejected, but the email mail saying they can't send a statement, please verify my email address, that comes to me just fine. Link to comment
madsohio Posted May 27, 2020 Author Share Posted May 27, 2020 4 hours ago, derricksrandomviews said: Its on the email hosting end, not Squarespace. Most email hosting has some setting for recognizing a source as not spam or not dangerous and letting it thru, but sometimes it just doesn't work. I have problems with my gmail account not getting statements from one of my banking accounts, will not go thru gets rejected, but the email mail saying they can't send a statement, please verify my email address, that comes to me just fine. i get this blocked error fault Link to comment
madsohio Posted May 27, 2020 Author Share Posted May 27, 2020 so i have found that it will not send to my @madsohio.com email but it will send to my gmail account. why is this Link to comment
paul2009 Posted May 27, 2020 Share Posted May 27, 2020 It will be best for you to contact Squarespace Customer Support about this particular issue because we cannot logon to your site to troubleshoot issues. You can reach out to them here. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
derricksrandomviews Posted May 27, 2020 Share Posted May 27, 2020 41 minutes ago, paul2009 said: It will be best for you to contact Squarespace Customer Support about this particular issue because we cannot logon to your site to troubleshoot issues. You can reach out to them here. I agree with Paul, this is not a configuration or coding issue, but some kind of integration issue with Mailchimp. Link to comment
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