dk86 Posted October 11, 2019 Share Posted October 11, 2019 Ladies and Gents, does anyone know how to / is able to add a feature of changing the date when customer's subscription is charged? my customers buy on our site for the first time and automatically subscribe, that's the only option. however, before we start preparing the next delivery, we check with the customer if they need it this month. they can postpone without charge. id they do, i obviously don't want to charge them. but squarespace doesn't offer that option. i have to cancel the whole subscription of that customer. so rubbish customer experience. does anyone have a ready solution? or is able to write one? or maybe there is a different way (e.g. manage subscriptions through stripe? it's our payment processor, they have the service called billing, but i have no idea if it's possible to make it happen and how to set up squarespace and stripe in that case to do it) thanks! Damian Link to comment
SnazzyView Posted October 12, 2019 Share Posted October 12, 2019 Unfortunately there is no way to natively do this in Squarespace. If you use Stripe billing then you would completely bypass the Squarespace backend. In addition it would also be harder for subscribers to manage their subscription themselves because they would not be able to login and cancel it themselves. snazzyview.com Link to comment
paul2009 Posted October 12, 2019 Share Posted October 12, 2019 As @ThompsonWebDesign says, this isn't a feature and cannot be coded around. You can submit a feature request via Squarespace Customer Care. SnazzyView 1 Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
NiceMac Posted September 1, 2020 Share Posted September 1, 2020 (edited) I too need this feature. Before moving to SS, we used Jobber to process payments via Stripe. We COULD set the day of the month that Stripe billed the subscription, so this is a SS limitation, not a Stripe limitation. Edited September 1, 2020 by NiceMac Link to comment
KennethNoahBlair Posted April 28, 2021 Share Posted April 28, 2021 Yep, also waiting for this feature. Tempted to move to another platform at this rate as it is an integral part of my business model. Link to comment
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