Disable banner video on mobile?

I'm trying to get the video on golfpadgps.com/tags banner to NOT display and force the fall back image to display instead. I understand from SS the fact that it displays on some mobile devices is by design, however I've been asked to turn it off on mobile regardless of connection speed or browser. This is what I've tried. In inspector, the "display:none" works, but when I put it in the actual custom CSS section of the site, it doesn't do anything.

@media only screen and (max-width: 768px) {
 .title-desc-wrapper has-main-image has-background-video {
   display:none;
 }
}

Hello

Squarespace don't control whether the background video is shown on mobile devices - it is controlled by your mobile's browser.

In the past, mobiles would not load background videos but this changed recently because newer devices are now powerful enough to display them and an increasing number of networks (4G/5G/WiFi) are fast enough too.

If you want to prevent them, you'll need some CSS. The CSS in your question is incorrect, so first you'll need to remove this. Then add the following (to Design > Custom CSS):

@media only screen and (max-width: 768px) {
 #collection-580a9bee6a4963712b3646b8 .sqs-video-background .custom-fallback-image {
   display: block;
   opacity: 1;
 }
 #collection-580a9bee6a4963712b3646b8 .sqs-video-background iframe {
   display: none;
 }
}

This will remove the video on the specified page only. Let me know how you get on.

-Paul

Squarespace Expert & Professional Developer

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Hi @Paul2009 ,

I'm having the same issue with my websitehttps://bodyform3d.squarespace.com/landing-page (password is: bodyform3d)

I don't want video on mobile, I want a white background, that I set up as the fallback image.

Any idea how to force that fallback image? I've used the code you mention, but not working on my site..

Thank you so much!

Hi @Paul2009 ,

I'm having the same issue with my websitehttps://bodyform3d.squarespace.com/landing-page (password is: bodyform3d)

I don't want video on mobile, I want a white background, that I set up as the fallback image.

Any idea how to force that fallback image? I've used the code you mention, but not working on my site..

Thank you so much!

The code above is for a specific page on a specific site because it includes a collection ID (#collection-580a9bee6a4963712b3646b8) from the site mentioned in the question. If you remove this element, it will work on similar sites.

Hey Paul2009! That worked exactly as I needed it to. Thanks for taking the time to help me. You saved me a ton of stress.

Hi Paul,

I am trying to disable the video playing on a cover page when viewed on Mobile and force it to display the backup image?

Regards, Fraser

Hi @FF100 , I've read somewhere that CSS doesn't apply to Cover Page.I think you'll have to create a regular page for that.

I dont know enough about this but why does it allow you to enter the code in the cover page settings?

On 7/10/2019 at 2:01 PM, paul2009 said:

Hello

Squarespace don't control whether the background video is shown on mobile devices - it is controlled by your mobile's browser.

In the past, mobiles would not load background videos but this changed recently because newer devices are now powerful enough to display them and an increasing number of networks (4G/5G/WiFi) are fast enough too.

If you want to prevent them, you'll need some CSS. The CSS in your question is incorrect, so first you'll need to remove this. Then add the following (to Design > Custom CSS):

@media only screen and (max-width: 768px) {
 #collection-580a9bee6a4963712b3646b8 .sqs-video-background .custom-fallback-image {
   display: block;
   opacity: 1;
 }
 #collection-580a9bee6a4963712b3646b8 .sqs-video-background iframe {
   display: none;
 }
}

 

 

This will remove the video on the specified page only. Let me know how you get on.

-Paul

Squarespace Expert & Professional Developer

Contributors to this forum voluntarily give their time to help you. If we correctly answer your question, please accept the answer by clicking Accept below it (you'll see it when you're logged on). If an answer doesn't help, feel free to ask for more help or wait for other forum users to add their comments and/or answers.

Whenever an accepted answer helps you, please vote it up using the up arrow on the right. This helps other forum users by giving them confidence in an answer.

Hi Paul,

Would this work for 7.1 too?  Alternatively, is there a way to change the size of the mobile fallback image, as this looks distorted when displayed on mobile/smaller devices?

I can DM you the URL and password if required. 🙂

Many thanks in advance!

Hello,

i want to remove bg video only from desktop and want to show banner on mobile is that possible with SS GUI ?? i don't want to do it with custom code ?? please advice.

2 hours ago, Muhammad__ said:

Hello,

i want to remove bg video only from desktop and want to show banner on mobile is that possible with SS GUI ?? i don't want to do it with custom code ?? please advice.

You can do it with custom code (Personal Plan)

On 7/10/2019 at 6:01 PM, paul2009 said:

Hello

Squarespace don't control whether the background video is shown on mobile devices - it is controlled by your mobile's browser.

In the past, mobiles would not load background videos but this changed recently because newer devices are now powerful enough to display them and an increasing number of networks (4G/5G/WiFi) are fast enough too.

If you want to prevent them, you'll need some CSS. The CSS in your question is incorrect, so first you'll need to remove this. Then add the following (to Design > Custom CSS):

@media only screen and (max-width: 768px) {
 #collection-580a9bee6a4963712b3646b8 .sqs-video-background .custom-fallback-image {
   display: block;
   opacity: 1;
 }
 #collection-580a9bee6a4963712b3646b8 .sqs-video-background iframe {
   display: none;
 }
}

 

 

This will remove the video on the specified page only. Let me know how you get on.

-Paul

Squarespace Expert & Professional Developer

Contributors to this forum voluntarily give their time to help you. If we correctly answer your question, please accept the answer by clicking Accept below it (you'll see it when you're logged on). If an answer doesn't help, feel free to ask for more help or wait for other forum users to add their comments and/or answers.

Whenever an accepted answer helps you, please vote it up using the up arrow on the right. This helps other forum users by giving them confidence in an answer.

Hi, @paul2009  I need help with my mobile banner. its cropping on mobile. please help.

here's the url:

Patientorator.com

Thanks in advance!