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instagram block is not updating

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I have checked the setting recommended:

"If you add the Instagram Block, check Download Data in your Connected Accounts to automatically sync photos from Instagram. "

and the IG block is stuck a few posts back. Any thoughts?

Edited by marinazurkow
Initial Revision
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Squarespace Customer Care should always be your first stop for questions about your site or account. You can reach out to them here.

This forum is for help with things that are outside the scope of Squarespace support such as code solutions, integrations, and workarounds. Answers are provided by the Squarespace customer community; we cannot logon to your site to troubleshoot issues.

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  • 1 year later...
On 7/5/2019 at 10:43 AM, paul2009 said:

Squarespace Customer Care should always be your first stop for questions about your site or account. You can reach out to them here.

This forum is for help with things that are outside the scope of Squarespace support such as code solutions, integrations, and workarounds. Answers are provided by the Squarespace customer community; we cannot logon to your site to troubleshoot issues.

I’m having the same trouble and they don’t seem to have any relevant accessible info about the question. Thanks for your idea though.

Anyone actually have a solution for this problem?

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2 hours ago, Riblet said:

Anyone actually have a solution for this problem?


This is a known issue that they've been working on implementing a fix for. It isn’t something that the community can solve.

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

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