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  1. I am trying to implement a instagram feed on a site. We were able to connect the customers personal instagram but don't have or see an option to change over to their business account/feed? Client says they only have one login to access both accounts? Has anyone run into this, know of a solution? Thanks!
  2. Building a social media strategy can be tricky, but once you crack the code, it can be so helpful in building and maintaining a brand. Posting on-brand content for your community can help validate your brand as well as increase recognition and recall. What are ways you have found it useful to integrate social media into your website and brand? Share in the comments below!
  3. Hi there, Does anybody have custom CSS to have rounded corners on the image posts on the Instagram block? Thanks so much 🙏
  4. hello, is it possible to increase the number of posts in my instagram block? can i make it so there is no limit? www.be-with.org/honor thank you!
  5. Hi, how can I display Instagram Reels in the Instagram Block? Is there a CSS Code snippet that helps? Many thanks :-)
  6. Site URL: https://lily-smilodon-skf3.squarespace.com/ I have an instagram feed on my home page but I can not make the carousel the height I want. It seems to only allow for a very tall feed! I'm using 7.1 Thank you!
  7. Site URL: http://www.doodliostudio.com Hello, I noticed my IG feed wasn't updating and I went to "Connected accounts" as usual to reset data and reauthenticate. However when I try to re-authenticate, I get the pop-up window asking me to allow access to Instagram, I tap "Allow" and I get this message: {"error":"Could not find the requested ExternalAuthenticationRequest with name: IJGoowwbq3gOgVu5uNw3n4E3yWwlGfJkLShaLWo_","notFound":true} Same happens if I try to connect a new account. I checked my permission on IG and Squarespace is allowed. I tried to do this in two different browsers and I get the same error. Any idea what I'm missing here? Help and thank you!
  8. Hi friends, I need some counsel. I have a client who - after receiving my quote for his web design - is asking a good question, "I am trying to decide what the return on investment is in a website currently or spend the money on marketing. What are your thoughts?" I really don't know how to answer that question as I don't purchase advertising for clients nor do I know how to quantify the value of the sort of marketing he is interested in. Any thoughts?????
  9. Site URL: https://www.cellerantconsulting.com/ Hello, Our company has two separate Instagram accounts that we want to add to one section of our home page. I have one added (at the bottom of the home page) however when I go to add the other account (both have separate logins) it logs the other one out. How can we have both showing on one page? Thank you, Stephanie
  10. Site URL: http://www.forestchaffee.com hello! i just added an instagram block to the bottom of my home page. the play buttons on reels are large and in the center of each image, which doesn't look good. is there code i can use to customize the play buttons on reels so they are small and in the corner of the reel? thank you!
  11. Anyone savvy enough about Shopping on Instagram, to be able to give me some guidance on the following re/ set-up? I followed this Squarespace article Tagging products on Instagram and finished “Step 6 - Wait for Instagram approval” ten days ago (!), but Instagram’s app, Settings > Business still shows no “Shopping” option. I've already tried the log out/into the app, unin/reinstall the app, re-tried the set-up steps, but still no dice. INFO TO HELP TROUBLESHOOT Within Facebook Business Manager > Catalogs, there’s a section titled “Instagram Shopping” that: lists my Instagram Profile with the note “Not eligible for Instagram Shopping. Why?” a grayed-out toggle button with the label "Not Connected", that when hovered over, displays “This Instagram Business profile was not approved for Instagram Shopping. Learn More.” Both the “Why?” and “Learn More?” link to the IG article Set Up Requirements for Shopping on Instagram. I do satisfy all requirements listed in this article. Also within Facebook Business Manager > Business Settings: Accounts in Pages, my Facebook Page is listed as Owned by: Siena and Toast ID: 179449625400494 In Instagram Accounts, my IG account is listed as Owned by: Siena and Toast ID: 342269639219651 ...but with no explanation about the significance of these IDs, nor in the help articles I've found so far. Should these IDs match? If yes, where/how do I go about resolving this? Any other guidance as to how to set-up Shopping on Instagram?
  12. Site URL: https://steven.squarespace.com/test I don't understand why it's there. I double-checked the section setup and made sure that the block fills up the section completely edge to edge and top to bottom, but that pesky bottom padding still persists. Any help would be greatly appreciated. Thanks.
  13. Site URL: https://www.andreaball.com/content I'm trying to embed Instagram videos from my own account on my website. I have successfully embedded videos from other accounts. I have Instagram embeds enabled on the Instagram app. When I add an embed from my account, it appears on my website in the wrong aspect ratio and as a link instead of an embed. Any other settings I need to adjust to embed Instagram videos from my own Instagram account? Pictures attached. TIA!
  14. Site URL: http://www.rikkeline.com Hi I have a client who's instagram shop has disconnected to her website. The shop is still visible but as a browser when you click on the product link it says not available. I've looked into the settings in her Facebook Business account but it's very confusing and I'm not sure how to fix the issue. Can anyone help? https://www.instagram.com/_rikkeline/ thanks Myf
  15. Site URL: http://raijin-studio.com/#/nightshift-x-kozan-tea-house/ Hi guys, I'm trying to embed a video from Instagram into my Gallery page, but I can't figure out why it doesn't want to accept the Embed code in Gallery. Is it just because Gallery doesn't allow it? If I had to create pages and create an Instagram block, it would take a lot more effort because I'd have to rework my entire website. Is there a way to embed the Instagram code in Gallery? I've tried the URL method and Code methods and none of them are receptive with Instagram's coding.
  16. Site URL: http://indigoera.ca I recently decided to pin three posts to the top of my Instagram account, but am now realizing that it shows up on my website. Is there a way to hide the most recent three posts (the three pinned posts) from the Instagram block in my website footer? Thank you!!
  17. Is there any easy method of use to add my Instagram feed on my website free?
  18. Hey all, Wondering if someone can help me work out why the instagram block is not loading/syncing and staying up to date with my most recent posts? I have tried disconnect/reconnect, deleting the block and readding. Nothing seems to work. It sits on my home page: https://www.jeremyfurnisstattoo.com/ Thanks!
  19. Hi I'm new to squarespace and am trying to link my instagram to a new section. I've done everything I need to but when I select my instagram account and hit ok I get the below.. {"error_type": "OAuthException", "code": 400, "error_message": "Your account is connected to Facebook account, and your Facebook account's future off-Facebook activity is currently turned off."} I've turned off-facebook activity back on, cleared my cookies, refreshed my browser, refreshed squarespace, but I'm still getting the same message. Any ideas please? Many thanks
  20. Site URL: https://www.emmanueladewusi.org/ Hello! If anyone can help with this that would be great. For some reason the alignment of some of the text is off and my instagram feed integration appears horizontally (like on desktop version) instead of vertically, but when I edit the mobile version of my page in the Squarespace editor, everything appears correct. I have attached screenshots below to show what it looks like in the Squarespace mobile version editor vs. what it looks like when I actually publish the page.
  21. Hi, clicking the icon does not lead to instagram app but to web on mobile devices. From there you get prompted to run the app...I want the app to kick in as soon as you click... Any advice?
  22. Hi! Anyone knows or tried a way to have a feed from Instagram, with just a topic, a hashtag, instead of the Instagram account?
  23. Site URL: https://noorbeautique.com For some reason my Instagram block won't resize on mobile. On desktop it displays two rows of 4 items each. On mobile it should change to 2 column of four items each but instead it just shrinks down the desktop layout. On every other Squarespace site I'e built the Instagram block behaves just fine. I've troubleshooted by removing all custom CSS from the site as well as any scripts in the header, but to no avail. Does anyone have any suggestions? It's driving me insane... https://noorbeautique.com Oddly, if I scale my desktop browser to a narrow width the block reacts just fine. It's only when I'm on my actual mobile device that the bug occurs. Just in case, here is the CSS code on the site currently, though I don't think it should be affecting the IG block (again, the problem persists even with al code deleted). /**************************************/ /* MEGA MENU */ /**************************************/ .wm-mega-menu-item a , .footer-mega-menu a { background-image: unset !important; text-decoration-line: none !important; } .footer-mega-menu a, .footer-mega-menu a:link { text-decoration: none; } .footer-mega-menu a, .footer-mega-menu a:visited { text-decoration: none; } .footer-mega-menu a, .footer-mega-menu a:hover { color: red !important; } .footer-mega-menu a, .footer-mega-menu a:active { color: red; } .wm-mega-menu-item{ transition-duration: .2s !important; } /**************************************/ /* */ /* T Y P O G R A P H Y */ /* */ /**************************************/ @font-face { font-family: 'Domaine'; src: url('https://static1.squarespace.com/static/62c05fd1d8601c2f49d99648/t/62dab510c226074f13d33647/1658500368887/DomaineDispCond-Semibold.woff2'); } @font-face { font-family: 'DomaineReg'; src: url('https://static1.squarespace.com/static/62c05fd1d8601c2f49d99648/t/62e79344ea71016909886453/1659343684299/DomaineDispCond-Regular.woff2'); } h1{ font-family: Domainereg,sans-serif; font-weight: 200; color: #fff; text-align: center; font-size: 8rem !important; letter-spacing: 0px !important; line-height: 110px; text-transform: uppercase} section[data-section-id="62fddd1da31518ba7430fa95"]{ h1{ font-family: Domainereg,sans-serif; font-weight: 200; text-align: center; font-size: 9vw !important; letter-spacing: 0px !important; text-transform: uppercase} } @media screen and (max-width: 767px) { section[data-section-id="62fddd1da31518ba7430fa95"]{ h1{ font-family: Domainereg,sans-serif; font-weight: 200; text-align: center; font-size: 8rem !important; letter-spacing: 0px !important; text-transform: uppercase} } } /* ------------- TEXT -------------- */ p{ font-family: scotch-text,sans-serif; font-weight: 400; font-style: normal; } /* ------------- LIST -------------- */ .list-section-title p{ font-family: semplicitapro, sans-serif !important; font-weight: 600; font-style: normal; } .list-item-content h2{ font-family: semplicitapro, sans-serif !important; font-weight: 600; font-style: normal; font-size: 1.7rem !important; } /* - REDUCE LINE SPACE FOR SERVICES - */ #block-62fddd1d0f1bab234ac07913 p{ margin: 0px;} #block-62fddd1d8d206b1a8998ef52 p{ margin: 0px !important;} #block-62fddd1d7ac7649430488476 p{ margin: 0px !important;} #block-62fddd1d572786832ead02ee p{ margin: 0px !important;} /* - REDUCE LINE SPACE FOR SERVICES - #block-69ac4711d023abee76d0 p{ margin: 0px;} #block-yui_3_17_2_1_1658260801862_12537 p{ margin: 0px !important;} #block-yui_3_17_2_1_1658344297164_5707 p{ margin: 0px !important;} /* ----------- HERO TYPE ------------ */ hero{ font-family: scotch-text,sans-serif; font-weight: 400; color: #e5d18e; font-size:5vw; line-height: 40px !important; color:red !importaant ; } hero2{ font-family: Domaine,sans-serif; font-weight: 200; color: #fff; font-size:12vw; } hero2 em{ font-family: Domainereg,sans-serif; font-weight: 200; color: #fff; font-size:12vw; font-style: normal; } /* Adjust on mobile */ @media screen and (max-width: 767px) { hero2 em{ font-size:21vw; line-height:5rem; } } /* ---------- MENU BLURB ------------ */ blurb{ font-family: semplicitapro,sans-serif; font-weight: 200; font-size:15px; } /* Adjust on mobile */ @media screen and (max-width: 767px) { hero { font-family: scotch-text,sans-serif; font-weight: 400; color: #e5d18e; font-size:14vw; line-height:14vw; } } /* ---------- LARGE TYPE ------------ */ large{ font-family: scotch-text,sans-serif; font-weight: 300; color: #e5d18e; font-size:3vw; line-height:3.5vw; } @media screen and (max-width: 767px) { section[data-section-id="62e62f5f3e1d43db9db66cc1"]{ h4{ font-size: 16px; }}} @media screen and (max-width: 767px) { section[data-section-id="62e62f5f3e1d43db9db66cc1"]{ large{ font-size: 3rem; line-height:50px }}} section[data-section-id="62f4a94abb6a777e2c988478"]{ h1{ font-family: Domainereg,sans-serif; font-weight: 200; color: #fff; text-align: center; font-size: 5rem !important; letter-spacing: 0px !important; text-transform: uppercase} h2{ line-height:0px } } /* ------ Mobile Footer Type -------- */ @media screen and (max-width: 767px) { section[data-section-id="62f4a94abb6a777e2c988478"]{ h1{ font-family: Domainereg,sans-serif; font-weight: 200; color: #fff; text-align: center; font-size: 4rem !important; letter-spacing: 0px !important; text-transform: uppercase} }} section[data-section-id="62e68dbc9870adaf3bc3160b"]{ padding-top: 20px; } @media screen and (max-width: 767px) { section[data-section-id="62e68dbc9870adaf3bc3160b"]{ h4{ font-size: 16px; line-height: 0px; margin: 0px; }}} /**************************************/ /* DIV CLASSES */ /**************************************/ /* ---------- CENTER TYPE ----------- */ div.center { text-align: center; } .center hero2{ line-height: 10vw; text-transform: uppercase; } red{ color:red !important; } /* ---------- MENU BLURB ----------- */ div.blurb { text-align: left; line-height: 17px; } /**************************************/ /* TWEAKS */ /**************************************/ /* ---------- ROSA QUOTE ----------- */ #block-yui_3_17_2_1_1660140061613_97215{ background: white; } /* --------- HEADER IMAGE ----------- */ .header-announcement-bar-wrapper {background-image:url('https://static1.squarespace.com/static/62c05fd1d8601c2f49d99648/t/62d77273b0369268a6aa7ea3/1658286708172/header_background.jpg'); background-repeat:no-repeat; background-size:cover;background-position: center;} .header {background-color:rgba(0,0,0,0)!important} /* ----=--- HEADER BUTTON ----------- */ .header-actions-action .btn { font-family: semplicitapro, sans-serif !important; padding: 10px 18px !important; font-size: 14px !important; color: black !important; background-color: white !important; } /* ----=--- MOBILE MENU ----------- */ .header--menu-open a { font-family: Domainereg,sans-serif; font-weight: 200; color: #fff; font-size: 3rem; text-transform: uppercase} .header--menu-open .header-menu-cta a { font-size: 16px!important } .chevron{ display: none !important; border: none; } .header-menu-controls-control header-menu-controls-control--active{ text-decoration: none; } .header-menu-controls-control--active{ font-size: 20px !important; color:white !important; font-family: semplicitapro !important; font-weight: 400; font-style: normal;; } /* ------- ANCHOR BEHAVIOR ---------- */ html { scroll-behavior: smooth; } .anchor-link { scroll-margin: 360px; } /* ----=--- FOOTER LINKS ------------ */ a:link { text-decoration: none; } a:visited { text-decoration: none; } a:hover { text-decoration: underline; } a:active { text-decoration: underline; } footer.sections * { text-decoration: none; background-image: none !important; } /**************************************/ /* TEMPORARY */ /**************************************/ /* Hide this on Mobile */ @media screen and (max-width:767px) { [data-section-id="62c0636e2406b51d52a4cec7"] { display: none; } } /* Hide this on Tablet - Desktop */ @media screen and (min-width:768px) { [data-section-id="62c0636e2406b51d52a4cec7"] { display: none; } }
  24. Hi there, I am a new user of Squarespace. I successfully added my Instagram feed to my website and put the feed display on grid mode. When I click on an image from the feed, it just opens that image with caption overlaid on the bottom. Is there a way to have the Instagram image open like a lightbox or overlay with description on the right side? Wix does that when you click on an Instagram image, this website as an example (on the bottom of the page) : https://www.wildlather.com/ - Similar the attached image.
  25. Site URL: https://www.happymacadamia.com/new-home Hey everyone! Does anybody know how to fix this? I added the instagram feed to my client's site, but the reels are not sizing properly. Everything else seems to be working fine...
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