Leah_Chandler Posted March 20 Share Posted March 20 Hello, I have an IDX account linked to my squarespace website for real estate listings. Recently the social media logos are not displaying on the IDX pages. I initially reached out to IDX and they said this: This is often caused by a restriction access to fonts. Occassionally we can fix this on our end but the fix does not seem to be taking. Can you please add the following lines of code to the header of your website? <link href="//netdna.bootstrapcdn.com/font-awesome/3.2.1/css/font-awesome.css"" rel="stylesheet"> <link href="//maxcdn.bootstrapcdn.com/font-awesome/4.2.0/css/font-awesome.min.css"" rel="stylesheet"> <link href="https://use.fontawesome.com/releases/v5.8.1/css/all.css"" rel="stylesheet"> I added these lines of code, but the issue still prevailed. When I reached back out to IDX, they replied: Thank you for doing that for me, I do see the code in the header however it appears the .htaccess file is preventing IDX Broker from accessing the fonts that are in your file. We are unable to access this file at all on our end so any of our fixes from our side will not work currently. I have attached a screenshot of an example where you can see the outline around the social media icons, but not the actual icons. I reached out to Squarespace and they couldn't help me and suggested I come here... if anyone can help me fix this, I would be so appreciative! 🙏 Thank you! Link to comment
tuanphan Posted March 25 Share Posted March 25 Can you share link to page in screenshot? We can check easier But I remember I installed Bootstrap 3 years ago, and it had some IDs that conflicted with SS, will need to rename the IDs so they can work together. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Leah_Chandler Posted March 26 Author Share Posted March 26 Hi tuanphan, Yes, you did help me a few years ago! Here's a link to a different page, but the issue is the same: https://homes.leahchandler.ca/idx/details/listing/b499/R2862745/15460-26-Avenue-Surrey-BC-V4P-1C6?widgetReferer=true Link to comment
tuanphan Posted March 29 Share Posted March 29 On 3/27/2024 at 4:46 AM, Leah_Chandler said: Hi tuanphan, Yes, you did help me a few years ago! Here's a link to a different page, but the issue is the same: https://homes.leahchandler.ca/idx/details/listing/b499/R2862745/15460-26-Avenue-Surrey-BC-V4P-1C6?widgetReferer=true I can't find the cause, the only solution I know now is replace it with a Code Block icons, if you still want to continue, let me know, I will test & give the code Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Leah_Chandler Posted March 30 Author Share Posted March 30 Sure, I’m happy to try that if it will help fix the issue. Thanks so much Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment