Hello,
I have an IDX account linked to my squarespace website for real estate listings. Recently the social media logos are not displaying on the IDX pages.
I initially reached out to IDX and they said this:
This is often caused by a restriction access to fonts. Occassionally we can fix this on our end but the fix does not seem to be taking. Can you please add the following lines of code to the header of your website?
<link href="//netdna.bootstrapcdn.com/font-awesome/3.2.1/css/font-awesome.css"" rel="stylesheet">
<link href="//maxcdn.bootstrapcdn.com/font-awesome/4.2.0/css/font-awesome.min.css"" rel="stylesheet">
<link href="https://use.fontawesome.com/releases/v5.8.1/css/all.css"" rel="stylesheet">
I added these lines of code, but the issue still prevailed. When I reached back out to IDX, they replied:
Thank you for doing that for me, I do see the code in the header however it appears the .htaccess file is preventing IDX Broker from accessing the fonts that are in your file. We are unable to access this file at all on our end so any of our fixes from our side will not work currently.
I have attached a screenshot of an example where you can see the outline around the social media icons, but not the actual icons.
I reached out to Squarespace and they couldn't help me and suggested I come here... if anyone can help me fix this, I would be so appreciative! 🙏
Thank you!