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DNS_PROBE_FINISHED_NXDOMAIN issue

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Hello everyone, I transferred my domain from Google to Squarespace about a week ago. I designed my new web site and setted up everything. For the begining everything worked properly when I publish my web site it's visibility was fine in everywhere. But after I corrected my MX record site visibilty is gone and when I try to open my site in any browser or mobile device I'm facing the issue of; DNS_PROBE_FINISHED_NXDOMAIN  

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  • Solution

Two things to look at . 

Add Squarespace defaults

Squarespace defaults are DNS records that point your domain to your site. Your domain can stop connecting to your site if these records have been edited or deleted. If your domain is connected via DNS Connect, follow these steps to restore the defaults:

  1. Open the Domains panel.
  2. Click the domain you're working to connect.
  3. Click Edit DNS.
  4. Select Squarespace defaults from the Add preset drop-down menu.
  5. Click Add.
  6. Here is the complete guide fo all SS domain settings:https://support.squarespace.com/hc/en-us/articles/205812348#h_01GTF9SH0S33FWTK2NJETCNRZP

2 check this guide to set google mx records:

https://support.squarespace.com/hc/en-us/articles/360001476528-Adding-Google-Workspace-MX-records?platform=v6&websiteId=552089d6e4b039659f7ab488

Edited by derricksrandomviews
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On 9/22/2023 at 11:55 AM, Uraz said:

I publish my web site it's visibility was fine in everywhere. But after I corrected my MX record site visibilty is gone

It's looking fine now:

image.thumb.png.fed829a8f67360bd93fd90c0344689c3.png

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On 9/22/2023 at 7:19 PM, derricksrandomviews said:

Two things to look at . 

Add Squarespace defaults

Squarespace defaults are DNS records that point your domain to your site. Your domain can stop connecting to your site if these records have been edited or deleted. If your domain is connected via DNS Connect, follow these steps to restore the defaults:

  1. Open the Domains panel.
  2. Click the domain you're working to connect.
  3. Click Edit DNS.
  4. Select Squarespace defaults from the Add preset drop-down menu.
  5. Click Add.
  6. Here is the complete guide fo all SS domain settings:https://support.squarespace.com/hc/en-us/articles/205812348#h_01GTF9SH0S33FWTK2NJETCNRZP

2 check this guide to set google mx records:

https://support.squarespace.com/hc/en-us/articles/360001476528-Adding-Google-Workspace-MX-records?platform=v6&websiteId=552089d6e4b039659f7ab488

Thank you for your support

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