Red_Dot_Design Posted March 9, 2023 Share Posted March 9, 2023 (edited) Created a site a year ago where the client was offering their customers memberships to buy. The client didn't want to pay the extra per month for a Members Area, so I set set up memberships to buy through a commerce store instead (see Screenshot 1). If you look at Screenshot 2 attached you can see there are quite a few customers who purchased these memberships. Now the problem is that the client wants an actual membership area. Is there a way for me to move all the customers (who have technically already bought memberships) into the new membership area? If this isn't technically possible, what would be the best way for me to make this transition manually? An email sent to current commerce customers? Edited March 9, 2023 by Red_Dot_Design additional information added Link to comment
Solution paul2009 Posted March 9, 2023 Solution Share Posted March 9, 2023 1 hour ago, Red_Dot_Design said: I set set up memberships to buy through a commerce store. Now the problem is that the client wants an actual membership area. Is there a way for me to move all the customers...into the new membership area? If this isn't technically possible, what would be the best way for me to make this transition manually? It isn't possible to migrate them automatically, but you can email these customers and explain how to access the new member area. If they are already paying for membership through the subscription product, you can provide them with a discount code to allow them to 'purchase' access to the member area without paying again. Did this help? Please give feedback by clicking an icon below ⬇️ Red_Dot_Design 1 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
Red_Dot_Design Posted March 10, 2023 Author Share Posted March 10, 2023 Amazing thank you so much. paul2009 1 Link to comment
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