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  1. We want to move a community group's website from a Wordpress site over to a new Squarespace site. Does it have to be under an individual's account? The people who will build and maintain the site are not the people who are responsible for paying for the plan, the domain etc (that's the committee chair and secretary) - and any of these people are likely to change fairly regularly. We do have a domain name already which is being transferred to the group, and I think it would be better to keep that where it is currently hosted (with an Australian company).
  2. Site URL: https://jilliciousfoods.com We are using Mailchimp to send automated emails to people who (1) sign up for our newsletter in our footer or at the bottom of our homepage, or (2) complete the contact form on our Contact page. We would like to somehow integrate our store with Mailchimp, too, so that when people make a purchase they are added to a separate Audience in Mailchimp. But I don't see integration options under Commerce. Is this possible? Thanks!
  3. We are trying to create a restricted access for "members only", "wholesale customer", "investors" etc. I initially thought that the members area would work great but it's really not a members, it's more like a subscription page for general public. I'm using a previous work around to create a form page, the potential customer would fill that out, the email is sent to our office. If approved we have to send them the password and link to a hidden page. The problem is everyone has the password and can share it. It needs to be based on a customers account and access to certain pages. Th
  4. Hello , I really would like my customer sign-in link, to be aligned to the left of my bag instead of the right. I added a picture below so you can get a better picture on what I want it to look like 👍. @tuanphan
  5. Hello! You wanted me to make a forum to tag you in so I did. @tuanphan, is it possible to make the account text into a svg icon like the picture below? If so please help me if you can. Thanks!
  6. My site has customer account that comes up with pop up sign-in. In some browsers the pop up is not happening and unable for customer to sign-in. Mobile version needs multiple tap to get sign-in pop up. Is there a way to change that pop up to a page since I created it with link. squarespace version 7.0- brine family
  7. Site URL: https://www.terroir-imports.com Hey guys, can someone help me with the following: make the customer sign-up/login form bilingual (in other words, customize the text) add an "x" to the top right corner of the customer account window that pops up so that clients can backout of this feature if they want to without having to change the URL address? Thanks! https://www.terroir-imports.com/home
  8. Site URL: https://www.justgoodjuju.com Thanks to Tuanphan's help, I have the Customer Sign-in link renamed on our site and it works great when viewed on desktop. Can anyone give me guidance on how to make the same thing happen on Mobile? Code: /* CUSTOMER ACCOUNT SIGN IN LINK */ .Header-account span.unauth { visibility: hidden; } .Header-account span.unauth:after { visibility: visible; content: "VIP Customer"; }
  9. Site URL: https://fashionabm.squarespace.com/ I wanted our website to have customer accounts and a link to login/register on the navigation bar itself. Once I enabled customer accounts on the config page, the login link did appear but then the font for it clashes with the rest of the navigation links. How do I go about changing the font on the Login link? I read up on some of the support pages but it's not given me any luck. This is my first foray into this forum after years of being a lurker. I'd really appreciate your help!
  10. Site URL: https://seasmartschool.com/awesome-animals Hi, I'm trying to figure out how to send out an email through Mailchimp when someone makes an order of a specific product on our site. Currently, when someone buys the product they get an email which has a 24-hour link and it's causing us a lot of problems (WHY Squarespace? Just WHY?) because they think what they've bought will disappear in 24 hours. I would like to change the product to a service, since what we're selling is an online class that they can take at any time. However, we still need to send them a link to access the class
  11. Site URL: http://www.runtobeer.ca Am I missing something or is Squarespace missing an obvious way to manage subscription products and customers? There is no list of active subscriptions? There is no way to get customers who subscribed to a product on an email list. You can export a product but have to manually edit out the duplicate orders for each month and find the cancellations. There is no way to even see how many subscriptions are sold? Or cancelled? Does anyone have any work arounds or can suggest another platform to use that integrates and better manages this?
  12. Site URL: https://annabelreese.com Hello, I'm using the Bryant template for my site (https://annabelreese.com). When I enable customer accounts the corresponding "Sign In" link gets displayed in the navigation, which is fine; however, I'm unable to move that link to a different position. Is it possible to move? Or am I stuck with it being fixed in the first spot? Thank you in advance.
  13. Site URL: http://revelucent.com Hi Is there anyway that we can change the Customer Account Profile Tab typeface as following the rest of website font? At least the customer name? I really don't like that typeface. Thanks!
  14. Site URL: https://magnolia-sprout-wnbn.squarespace.com/config/commerce/checkout I need to have a way to communicate with the customer regarding their recent purchase. I do not see an existing way to send an e-mail through Sq.Space after the service has been fulfilled. I would like the order number, event name, and service items to be automatically generated with a section for them to respond next to each item. I also need to track these responses in a Google sheet. Can someone walk me through the best way to do this?
  15. I have a page in where I want to apply the sale price just to some client accounts and not to all of them, I would like to manage the sale price to specific accounts. Is it possible?
  16. Site URL: https://www.thepinkchampa.com/home Is there a way to move the Customer Account Link to the Hamburger Menu ? Currently the Mobile Break Point is set to 3600px so that I can have the Hamburger Menu visible on all platforms. But the Customer Account Link is showing on the header but outside the Hamburger menu. I would like it to show inside that menu.
  17. Hello guys, Can anyone tell me how to delete customer details and accounts? I made a few test orders with random customer information and I would like to remove the details from my site. Thanks in advance
  18. Site URL: https://www.realbizmoms.com/ Does customer accounts need to be enabled to receive recurring payments?
  19. Hi there, Is it any way I can hide pricing for customers that are not logged in, and replace the add to cart button with a sign in button? Thanks, Annie
  20. Site URL: https://www.albaewineclub.com/ Is there a code snippet I can add to my site to display product prices & add-to-cart buttons ONLY for those who have created a customer account by subscribing to a product? Some sort of conditional statement to only make products available to those who have logged into their customer account? Thank you in advance! Cheers.
  21. Hi all, I'm looking to build a website for my client. For now, I need to build a typical website. However, a year or two down the road, they also want to add log-in accounts for their clients. The clients can register for their own usernames/passwords similar to the Squarespace commerce customer login. But the information on the customer page after the log-in will be different. Can a customized customer page (after log-in) be achievable on Squarespace platform (with a backend developer help, of course)? I just want to make sure it's possible before I build the site on this platform. If it
  22. Site URL: https://www.formeonline.co.uk/ Hi all, I'd love to allow customer accounts but when I do the first menu option in navigation is "sign in" and I can't move or edit it or even just hide it. Thanks in advance Clare
  23. Site URL: https://www.inpressclient.com/account/login Is it possible to change the "Orders" section to say "Payments" with CSS? Site: https://www.inpressclient.com/account/login
  24. Site URL: https://mushroom-finch-l53e.squarespace.com/ Is it possible to add credit to a customer's account so that when they purchase items at check out, that amount is automatically deducted from their transaction? I work for a company that sells art classes and sometimes if a class is canceled we give the students a credit rather than a refund to avoid having to pay back the transaction fee. I'd love to transition from the current platform we use over to squarespace, and I've built a pretty nice framework for a better site here, but I'll need to be able to transfer the credits that our ex
  25. Hi Everyone! I'm just looking for advise on whether or not squarespace is able to manage something I'm looking to do, if not how I might be able to go about doing it, and if it's just generally a good idea? I'm trying to build a website related to coffee sales. I havn't done much like this before but I assume if a customer makes an account their stored in a database managed on a squarespace server? I'd like to also be able to manage roasters in such a database. I'd like to store information like the roasters primary email, bean selection, their business name, etc. Can I easily make s
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