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  1. Site URL: http://bitterslab.com My client has a quarterly subscription product. She consistently has issues when a client moves and needs to update their address. They either update the address in their SS account and she has no idea so she sends the product to their old address, OR, if they happen to contact her, she has to tell them to cancel and resubscribe. We're open to all kinds of creative solutions (custom dev, additional apps, etc) short of moving to a completely new subscription platform. Possible solutions (no idea if they're possible): A) Enable customer to change their shipping address for a subscription product B) Edit the customer address section in the account area so customers are forced to send an email or fill out a separate form to change their address, vs the default SS address update. C) Create a notification when a customer updates the address in their account so my client knows to update it in her own system Any ideas? Thanks!
  2. Hello! You wanted me to make a forum to tag you in so I did. @tuanphan, is it possible to make the account text into a svg icon like the picture below? If so please help me if you can. Thanks!
  3. Id like the option in my customers accounts area for customers to be able to create a "wishlist" of their favourite products is this possible?
  4. What is the best CRM for a one-person business consulting service? I need a way to track contacts, customers, etc. -- who they are, how I met them, what we discussed, potential interest in my professional services (and what), next steps, etc.. I want something a step up from Excel but not as extensive as Salesforce.
  5. I am working on building a website for a law firm with the client requesting that the website contain a secure portal for clients to access confidential information through the website. I am trying to figure out how I can accomplish what the client desires through a Commerce website set up. I was initially thinking that this could be accomplished with customer accounts or perhaps the members area, but I am not sure if these would allow for secure communications which would provide the level of confidentiality the client is requesting. So I have three questions for anyone who has mastered this challenge: 1. Do you have a code that would allow a page on the website to function as a secure client portal? 2. Do you know of a third party integration that can be integrated in order to function as a secure client portal? 3. Do you know a solution working within Squarespace which could accomplish the function of a secure client portal?
  6. Site URL: https://derricksaenz.com Site: derricksaenz.com Hello, I want to get my website's account and login pop-ups to use different fonts, particularly the ones that I use on my website. I have an uploaded font to test on ('font-family: Staaliches' because it looks way different from the original font and I already have it uploaded), but ultimately I want to use Helvetica Neue, which is the font I am using for the rest of my website. I did an "inspect element" on multiple pages and found that the accounts <div> uses a class called .dE6c3WI8W and the login <div> uses a class called ._3zbTgu4v. This leads me to believe that if I went to Custom CSS, and I called those classes and put that the font family would be Staaliches, that would fix my issue. But it didn't. How would I go about changing the fonts of the account and login sections? Thank you! Image of my Custom CSS is attached.
  7. Site URL: https://justgoodjuju.com/ I want to change the Customer Account sign in link in the header from 'Sign In' to something else. I tried: span.sign-in { content: "New text"; } I guess I am referencing it wrong. Anyone know how to do this?
  8. Is it possible to assign customers a credit variable that they can use to purchase something? I'm rather new to coding, so I'm not sure how to implement these into the customer accounts. Thanks in advance.
  9. Hello guys, Can anyone tell me how to delete customer details and accounts? I made a few test orders with random customer information and I would like to remove the details from my site. Thanks in advance
  10. Site URL: https://www.brylliantdesign.com/ Hi there, My website is dual-function, both a design portfolio and a shop. I want to have a customer login function so customers can see previous orders, but only want to have a login button on the top right corner of the shop page. I don't want folks think they need to make an account to view my design work. If I can't add it to the shop page top right corner, I'd also be okay adding it to the secondary navigation at the bottom of my left-hand column. Lastly, I'd also like to add an X to close the pop-up window for the login window. Right now it doesn't have one which makes it hard to know how to close if you don't want to login. I am using Version 7.0– Supply family (Supply template)
  11. Site URL: https://sundogbread.com Hi! How do I move social icons and customer accounts to be under page navigation? This is what it currently looks like This is what I want the nav bar to look like Thank you!
  12. Site URL: http://www.runtobeer.ca Am I missing something or is Squarespace missing an obvious way to manage subscription products and customers? There is no list of active subscriptions? There is no way to get customers who subscribed to a product on an email list. You can export a product but have to manually edit out the duplicate orders for each month and find the cancellations. There is no way to even see how many subscriptions are sold? Or cancelled? Does anyone have any work arounds or can suggest another platform to use that integrates and better manages this?
  13. I am looking to develop an app that users can subscribe to use. I was hoping to create a subscription product on Squarespace (SS) where the user subscribes, creates a login and then accesses the member area - this could then be a landing page that redirects to the app that sits on its own server. Do you know if there is any way, we could make it so the app only opens to traffic that comes from the members area on SS. Otherwise, a user could simply subscribe for one month, access the app, favourite the url and then come back to it whenever they like without subscribing. Thanks so much Smiles,, Jo
  14. Site URL: https://www.soulfruit.co.uk/ Any help with the below - hugely appreciated!! 1. Header navigation a. Can the Links to our pages all sit on one line? We would like to have: Home, Shop & Health Benefits – on the Left-hand Side of the Logo (in that order). And Our Story, Account & cart on the right hand side of the logo. b. Please also help us link the HOME navigation link back to the HOME PAGE (the same page when clicking on the logo). At the moment it links to a blank page. 2. Can the Label “Account” / ‘Login’ (it seems to change between the two!) be changed to an Icon – similar to the CART icon? 3. Checkout & Cart page – can the font be changed to Orpheus pro (same font as rest of the website. 4. FAQ’s page – please can the text be smaller (paragraph 3 size) 5. All footer text to be black – including the menu line and privacy etc at the very bottom. 6. On the individual product pages – can the menu and text in the header all be WHITE like other pages 7. Customer Account Login box a. Change font to Orpheus Pro b. Background colour – white minimal c. Button colour change to 349, 86, 59 8. Cart Page a. in the empty cart page – can the ‘continue shopping’ link be in pink - 349, 86, 59 THANK YOU SO MUCH IN ADVANCE FOR ALL HELP!
  15. Hi, I need to capture member's physical mailing addresses when they join a client's members area. I understand I can't capture them on the members area form (where they submit their payment details) but I was wondering can I capture the details when the customers create a customer account instead? Thanks
  16. Site URL: https://www.hanzlearningsolutions.com/ I have tried reaching the squarespace customer service atleast 3 times and havent heard back yet, does anyone else have this issue? Is there a way to reach the customer service besides email?
  17. We are trying to create a restricted access for "members only", "wholesale customer", "investors" etc. I initially thought that the members area would work great but it's really not a members, it's more like a subscription page for general public. I'm using a previous work around to create a form page, the potential customer would fill that out, the email is sent to our office. If approved we have to send them the password and link to a hidden page. The problem is everyone has the password and can share it. It needs to be based on a customers account and access to certain pages. This seems really straightforward and necessary. Does anyone have any ideas.
  18. Site URL: https://www.trubarre.org Hello! I'm trying to remove the "sign-in" from all headers while still having customer accounts enabled. I have another location within a page on my site for customers to log into. What code would make this possible? Thanks for your help!
  19. Site URL: https://www.weareconsultantsfirst.com/ Just wanted some honest feedback on the overall design and feel of this website. Thanks.
  20. Hello, I am trying to remove non-active/bounced/etc. emails (Profiles). Hoping this is possible, as it is an easy action in MailChimp and client is hoping to move all email marketing in-house via their Squarespace account. However, they would like to remove non-active profiles currently listed to ensure all profiles have opted-in with verified email addresses. Thank you! Jennifer
  21. Site URL: https://www.rosaparkselementary.org/ I need a custom code solution so that donation receipts have the donor's address included in the body of the email. Right now, Squarespace doesn't provide a JSON variable for donor's address.
  22. Site URL: http://www.mimiceramics.com I'm trying to customize my header links with different icons. I was able to change the shopping cart icon to my own, but I can't seem to figure out the customer login icon. This is the default: I'd like to change it to the one I've already loaded to the Squarespace site: uploaded image Any help would be great, thank you!
  23. Site URL: https://www.inpressclient.com/account/login Is it possible to change the "Orders" section to say "Payments" with CSS? Site: https://www.inpressclient.com/account/login
  24. Site URL: https://www.thepinkchampa.com/home Is there a way to move the Customer Account Link to the Hamburger Menu ? Currently the Mobile Break Point is set to 3600px so that I can have the Hamburger Menu visible on all platforms. But the Customer Account Link is showing on the header but outside the Hamburger menu. I would like it to show inside that menu.
  25. Site URL: https://www.terroir-imports.com Hey guys, can someone help me with the following: make the customer sign-up/login form bilingual (in other words, customize the text) add an "x" to the top right corner of the customer account window that pops up so that clients can backout of this feature if they want to without having to change the URL address? Thanks! https://www.terroir-imports.com/home
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