awfish Posted February 8, 2023 Share Posted February 8, 2023 hey friends-- my client wants to add an option that would allow users in the member area to either upgrade or downgrade their subscription & i can't seem to figure out how to do it. any help would be much appreciated! paul2009 1 Link to comment
Solution paul2009 Posted February 9, 2023 Solution Share Posted February 9, 2023 (edited) 18 hours ago, awfish said: my client wants to add an option that would allow users in the member area to either upgrade or downgrade their subscription Sadly, subscriptions cannot be modified. Neither the subscriber nor the merchant can make changes. The only way to upgrade/downgrade is to cancel the subscription and then start a new subscription. You also cannot: Change the subscriber's email address Change the subscriber's name or physical address. Skip a renewal Notify a customer before a renewal Change the frequency of an active subscription Did this help? Please give feedback by clicking an icon below ⬇️ Edited February 9, 2023 by paul2009 awfish 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
awfish Posted February 9, 2023 Author Share Posted February 9, 2023 thanks a bunch, brother! Link to comment
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