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Downgrade/Upgrade subscription

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18 hours ago, awfish said:

my client wants to add an option that would allow users in the member area to either upgrade or downgrade their subscription

Sadly, subscriptions cannot be modified. Neither the subscriber nor the merchant can make changes.

The only way to upgrade/downgrade is to cancel the subscription and then start a new subscription.

You also cannot:

  • Change the subscriber's email address
  • Change the subscriber's name or physical address.
  • Skip a renewal
  • Notify a customer before a renewal
  • Change the frequency of an active subscription

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Edited by paul2009

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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