Jump to content

Downgrade/Upgrade subscription

Go to solution Solved by paul2009,

Recommended Posts

  • Solution
18 hours ago, awfish said:

my client wants to add an option that would allow users in the member area to either upgrade or downgrade their subscription

Sadly, subscriptions cannot be modified. Neither the subscriber nor the merchant can make changes.

The only way to upgrade/downgrade is to cancel the subscription and then start a new subscription.

You also cannot:

  • Change the subscriber's email address
  • Change the subscriber's name or physical address.
  • Skip a renewal
  • Notify a customer before a renewal
  • Change the frequency of an active subscription

Did this help? Please give feedback by clicking an icon below  ⬇️

Edited by paul2009

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Would you like your customers to be able to mark their favourite products in your Squarespace store?

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.