awfish Posted February 8 Share Posted February 8 hey friends-- my client wants to add an option that would allow users in the member area to either upgrade or downgrade their subscription & i can't seem to figure out how to do it. any help would be much appreciated! paul2009 1 Link to comment
Solution paul2009 Posted February 9 Solution Share Posted February 9 (edited) 18 hours ago, awfish said: my client wants to add an option that would allow users in the member area to either upgrade or downgrade their subscription Sadly, subscriptions cannot be modified. Neither the subscriber nor the merchant can make changes. The only way to upgrade/downgrade is to cancel the subscription and then start a new subscription. You also cannot: Change the subscriber's email address Change the subscriber's name or physical address. Skip a renewal Notify a customer before a renewal Change the frequency of an active subscription Did this help? Please give feedback by clicking an icon below ⬇️ Edited February 9 by paul2009 awfish 1 About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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