awfish Posted February 8, 2023 Share Posted February 8, 2023 hey friends-- my client wants to add an option that would allow users in the member area to either upgrade or downgrade their subscription & i can't seem to figure out how to do it. any help would be much appreciated! paul2009 1 Link to comment
Solution paul2009 Posted February 9, 2023 Solution Share Posted February 9, 2023 (edited) 18 hours ago, awfish said: my client wants to add an option that would allow users in the member area to either upgrade or downgrade their subscription Sadly, subscriptions cannot be modified. Neither the subscriber nor the merchant can make changes. The only way to upgrade/downgrade is to cancel the subscription and then start a new subscription. You also cannot: Change the subscriber's email address Change the subscriber's name or physical address. Skip a renewal Notify a customer before a renewal Change the frequency of an active subscription Did this help? Please give feedback by clicking an icon below ⬇️ Edited February 9, 2023 by paul2009 awfish 1 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
awfish Posted February 9, 2023 Author Share Posted February 9, 2023 thanks a bunch, brother! Link to comment
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