TomTenjiDigital Posted August 1, 2021 Share Posted August 1, 2021 Site URL: https://bassroofing.co.uk/ Hi All. I hope this in the right place. I've set up a few websites now using Google Workspace for emails, including my own, but for the most recent site I've completed, any outgoing emails they are sending from the Gmail goes straight into the recipient's junk and I cannot for the life of me work out why. To clarify, these are just simple communication emails and NOT marketing campaign emails. Has anyone experienced this, or has any ideas? Tom Griffiths | Tenji Digital Squarespace Web Designer info@tenjidigital.co.uk | tenjidigital.co.uk Link to comment
AshleyWils Posted January 5, 2022 Share Posted January 5, 2022 Hi Tenji - did you ever figure out how to fix this? I am having the same problem! Thanks :) Link to comment
paul2009 Posted January 5, 2022 Share Posted January 5, 2022 Have you correctly set up SPF and DKIM so that the recipients' mail servers can verify that the messages are legitimate and sent by servers authorised by you? We like to know if our posts help. Please click a 'Like' or 'Thanks' icon below ⬇️ About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional. Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance. Link to comment
vgoodwin112 Posted January 9 Share Posted January 9 On 1/5/2022 at 6:13 AM, paul2009 said: Have you correctly set up SPF and DKIM so that the recipients' mail servers can verify that the messages are legitimate and sent by servers authorised by you? We like to know if our posts help. Please click a 'Like' or 'Thanks' icon below ⬇️ Paul - when setting up SPF and SKIM to the dns - would we input it under "Squarespace Defaults" or "Google Workspace"? Link to comment
unwindoakland Posted April 21 Share Posted April 21 I am having the same issue. I can't figure out why the Postmaster is flagging all the emails for my Workspace domain. It's really messing with my business! Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment