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Hi! I have the same issue as well 😞

the code that I have is:
@font-face {
font-family: BRITTANY;
src: url(https://static1.squarespace.com/static/63864d0e6a76884fff8d6545/t/63864d216a76884fff8d67a7/1669567738626/BrittanySignature.ttf);
}

h4 {
font-family: 'BRITTANY';
}

however when looking at the uploaded files, the font preview is just a "sample serif font". Not sure what's happening.

the site is https://celery-fox-y8k5.squarespace.com/ 

Thank you 🙂

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@tuanphan Hi there! I am also having trouble with this. I am new to squarespace and not sure where to start with the codes. The fonts show up correctly on my devices that have the .otf files, but the font does not show up other devices that don't have the .otf files downloaded onto them.

Any help is much needed! Thank you.

Website is aeva.social 

Fonts are "Humankind" and "Tangerine"

Code in my Custom CSS is :

font-face {
font-family: 'Humankind';
src: url('https://static1.squarespace.com/static/639f97e04e2b0b0704e0dc02/t/63a24e2c9bde9a0ff8b4f4fb/1671581228480/Humankind.otf');
}
h1 {
font-family: 'Humankind';
}
h2 {
font-family: 'Humankind';
}
h3 {
font-family: 'Humankind';
}
font-face {
font-family: 'Tangerine';
src: url('https://static1.squarespace.com/static/639f97e04e2b0b0704e0dc02/t/63a24e18ec0215210edfe932/1671581208537/Tangerine.otf');
}
p {
font-family: 'Tangerine';
}

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On further inspection I see that my custom font isn't showing up on any other computer/phone other than my computer? Again, it shows up on my squarespace and on my own computer. This is the css I used:

 

font-face {
font-family: 'VOYAGE';
src: url('https://static1.squarespace.com/static/63825405a1515c69b80362a5/t/638510a066ef155fd620eec7/1669664928754/Voyage-Regular.otf');
}
// Site Title //
.header-title-text a {
  font-family: VOYAGE !important;
}

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9 hours ago, marisajc said:

my custom font isn't showing up on any other computer

There's an '@' missing from @font-face.

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About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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On 1/10/2023 at 6:06 AM, tanmald said:

Hi! I have the same issue as well 😞

the code that I have is:
@font-face {
font-family: BRITTANY;
src: url(https://static1.squarespace.com/static/63864d0e6a76884fff8d6545/t/63864d216a76884fff8d67a7/1669567738626/BrittanySignature.ttf);
}

h4 {
font-family: 'BRITTANY';
}

however when looking at the uploaded files, the font preview is just a "sample serif font". Not sure what's happening.

the site is https://celery-fox-y8k5.squarespace.com/ 

Thank you 🙂

Just tested with h1 & it looks fine. You try checking it again

image.thumb.png.eeb933a65d8a18701e84523dd92e94bd.png

 

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)

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On 1/10/2023 at 6:39 AM, sunshinesoultimes said:

@tuanphan Hi there! I am also having trouble with this. I am new to squarespace and not sure where to start with the codes. The fonts show up correctly on my devices that have the .otf files, but the font does not show up other devices that don't have the .otf files downloaded onto them.

Any help is much needed! Thank you.

Website is aeva.social 

Fonts are "Humankind" and "Tangerine"

Code in my Custom CSS is :

font-face {
font-family: 'Humankind';
src: url('https://static1.squarespace.com/static/639f97e04e2b0b0704e0dc02/t/63a24e2c9bde9a0ff8b4f4fb/1671581228480/Humankind.otf');
}
h1 {
font-family: 'Humankind';
}
h2 {
font-family: 'Humankind';
}
h3 {
font-family: 'Humankind';
}
font-face {
font-family: 'Tangerine';
src: url('https://static1.squarespace.com/static/639f97e04e2b0b0704e0dc02/t/63a24e18ec0215210edfe932/1671581208537/Tangerine.otf');
}
p {
font-family: 'Tangerine';
}

You missing @

It should be @font-face

image.thumb.png.e742a7efae9c056515a4cdbdc69cd239.png

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)

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Hey, having a hell of a time with this. I am able to see the custom font on my end, but not on any other device. Here is the code. Can someone see something I'm missing?

@font-face {
font-family: 'Voyage';
src: url('https://static1.squarespace.com/static/63825405a1515c69b80362a5/t/638510a066ef155fd620eec7/1669664928754/Voyage-Regular.otf');
}
// Site Title //
.header-title-text a {
  font-family: Voyage !important;
}

Attached shows what the site title font should look like.

Screen Shot 2023-01-17 at 10.02.02 AM.png

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3 hours ago, marisajc said:

Can someone see something I'm missing?

src: url('https://static1.squarespace.com/static/63825405a1515c69b80362a5/t/638510a066ef155fd620eec7/1669664928754/Voyage-Regular.otf');

Where did you get the URL from? This file was on a site that was deleted, so the font file no longer exists. If you have bought this font for use on your website, you'll need to upload it to your CSS panel, as described here.

Did this help? Please give feedback by clicking an icon below  ⬇️

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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Hi, I'm having the same issue where the custom font is not being updated on mobile. 

this is my current code:

 

@font-face {

    font-family: 'Lazzer-Medium';

       src: url('FontURLhttps://static1.squarespace.com/static/638955cd4b35f62125533254/t/63c657c24426394fd37e4d6e/1673942978372/Lazzer-Medium.otf');

  }

h1 {font-family: 'Lazzer-Medium';}
h2 {font-family: 'Lazzer-Medium';}
h3 {font-family: 'Lazzer-Medium';}
h4 {font-family: 'Lazzer-Medium';}
p1 {font-family: 'Lazzer-Medium';}
p2 {font-family: 'Lazzer-Medium';}
p3 {font-family: 'Lazzer-Medium';}

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29 minutes ago, slwszn said:

FontURLhttps://static1.squarespace.com/static/638955cd4b35f62125533254/t/63c657c24426394fd37e4d6e/1673942978372/Lazzer-Medium.otf

This is not a valid URL. Remove the FontURL.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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Hi everyone, 

I'm experiencing the same problem since the font only shows up at one device (the one I'm working on right now). Tried to fix it by some of the previous answers in this article but unfortunately without any succes... Many thanks if someone is able to help me 🙂

This is the code in CSS

 

@font-face {

    font-family: 'sage';

       src: url('https://static1.squarespace.com/static/63bdc114d9ac450500896f6e/t/63bdc580f80dfd5c55b0bf68/1673381248536/sage-webfont.woff');

  }

h1 {font-family: 'sage';}
h2 {font-family: 'sage';}
h3 {font-family: 'sage';}

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2 hours ago, vidrie said:

Hi everyone, 

I'm experiencing the same problem since the font only shows up at one device (the one I'm working on right now). Tried to fix it by some of the previous answers in this article but unfortunately without any succes... Many thanks if someone is able to help me 🙂

This is the code in CSS

 

@font-face {

    font-family: 'sage';

       src: url('https://static1.squarespace.com/static/63bdc114d9ac450500896f6e/t/63bdc580f80dfd5c55b0bf68/1673381248536/sage-webfont.woff');

  }

h1 {font-family: 'sage';}
h2 {font-family: 'sage';}
h3 {font-family: 'sage';}

I check that the url value is not valid.

Quote

Can you check it again?

Edited by Beyondspace

BeyondSpace - Squarespace Website Developer

🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox)
🗓️ Delivery Date Picker (Squarespace Date picker form field)
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If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you!

 

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15 hours ago, vidrie said:

I did but when I upload it it is the one that shows from the files. I tried it again but the URL remains the same.

Schermopname (2).png

url('https://static1.squarespace.com/static/63bdc114d9ac450500896f6e/t/63bdc580f80dfd5c55b0bf68/1673381248536/sage-webfont.woff');

Have you tried uploading this font again and getting the new url?

Edited by Beyondspace

BeyondSpace - Squarespace Website Developer

🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox)
🗓️ Delivery Date Picker (Squarespace Date picker form field)
💫 Gallery block 7.1 workaround
🥳 Sparkplugin Customisations Browsers (Browse +100 Spark plugin customisations)
🥳 Elfsight Template Browsers (Browse +1000 Elfsight widget Templates)

If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you!

 

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On 1/23/2023 at 7:55 PM, vidrie said:

Hi everyone, 

I'm experiencing the same problem since the font only shows up at one device (the one I'm working on right now). Tried to fix it by some of the previous answers in this article but unfortunately without any succes... Many thanks if someone is able to help me 🙂

This is the code in CSS

 

@font-face {

    font-family: 'sage';

       src: url('https://static1.squarespace.com/static/63bdc114d9ac450500896f6e/t/63bdc580f80dfd5c55b0bf68/1673381248536/sage-webfont.woff');

  }

h1 {font-family: 'sage';}
h2 {font-family: 'sage';}
h3 {font-family: 'sage';}

What is your site url? We can check easier

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)

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19 hours ago, vidrie said:

It is not live yet because I still have to make the connection with the domain but you can enter with 'Photos6' and  shark-hexahedron-ptan.squarespace.com 

The font file doesn't work. Try remove it & upload new font file

If you click on font url, you will get nothing

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)

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