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Susana_SQSP

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  1. Like
    Susana_SQSP got a reaction from bpc in Any way to add video to 7.1 gallery sections along with the images?   
    Hi @moniebird,
    While we can't guarantee that this feature will be implemented neither provide info on a timeframe for potential implementation, I am happy to suggest this as an addition to our development team on your behalf. Customer feedback is an important part of how we continue to improve our platform, so we appreciate your input! 

    For any feature requests that you would like to be logged, contacting our Customer Support team would be the best approach. As per point 6 of the forum guidelines we don't track feature requests in this forum. 

    Thanks!
  2. Like
    Susana_SQSP got a reaction from Yuthi in How do I delete imported images?   
    Hi everyone, 
    Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    For any further questions regarding this issue, please reach out to the Customer Support team.
  3. Like
    Susana_SQSP reacted to Flutes_Flutists in I can only see one product photo on mobile version?   
    Sorry I never replied. This worked perfectly. Thanks again!
  4. Like
    Susana_SQSP reacted to palmdale in Side-by-side custom blocks v7.1   
    You know that thing where you ask a question and then immediately figure it out?
    it worked fine all long. user error...
  5. Like
    Susana_SQSP got a reaction from creedon in Adding multiple domains to a site   
    Hi @Fenmann, 
    I am not sure about what the setup you have in mind neither what you mean by "different sections os a site". However, I can say that at the moment all domains connected to a site will point to the homepage and resolve to the domain set as the primary one. It's not possible to connect a domain o a specific page on a site. This is outlined in the help guide that I am linking below:
    Connecting a domain to your Squarespace site - Before you begin
    For any further questions you might have, please reach out to Squarespace Customer Support for personalized assistance. 
  6. Like
    Susana_SQSP got a reaction from sam37 in How do I delete imported images?   
    Hi everyone, 
    Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    For any further questions regarding this issue, please reach out to the Customer Support team.
  7. Like
    Susana_SQSP got a reaction from lobomasloco in How do I delete imported images?   
    Hi everyone, 
    Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    For any further questions regarding this issue, please reach out to the Customer Support team.
  8. Like
    Susana_SQSP reacted to creedon in How to stop harassment/block a user from contacting through online contact forms?   
    @griff48
    I'm not a moderator.
    Please see item six on the forum guidelines.
    Please Contact Customer Support.
  9. Like
    Susana_SQSP got a reaction from hollywoodstarlette in How do I delete imported images?   
    Hi everyone, 
    Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    For any further questions regarding this issue, please reach out to the Customer Support team.
  10. Like
    Susana_SQSP got a reaction from bangank36 in Reducing space between paragraphs   
    Hey @Danyil, 

    You can have less space between your paragraphs of text, if you use a soft return (hold shift when you press return or enter). This is outlined in our help guide here:

    Fixing text formatting - Fix line spacing
  11. Like
    Susana_SQSP reacted to paul2009 in Pages going blank?   
    This is either a Squarespace platform issue or a network issue (your internet connection). It's incredibly difficult to troubleshoot an intermittent issue like this.
    The forum community cannot help you to fix it, but I recommend you test your internet connection and then get in touch with Squarespace Customer Care. You can reach out to them here.
     
  12. Like
    Susana_SQSP reacted to b1234gn in Feedback on the top 3 things you think I need to change.   
    Congratulations on your personal accomplishments in the world of sports and on your acquisition of a long list of clients.
    Your website conveyed your interest in sports from a participant's perspective. If I were seeking a photographer, there are some questions left unanswered.  I did not recognize the answer to the customer's questions "What can this business do for me?" and "What tools, training, expertise, practical skills will enable him to do my job better than anyone else?"
    Take a look at the sites of other nature photographers, environmental photographers,  or sports photographers (I'm not sure which market space holds your interest.)  For instance, https://artwolfe.com/about/   https://www.chrisburkard.com/Pages/About  It's the expected: Who, What, Where, When, Why and HOW.

    Good luck with the site! and good fortune on your adventures.
  13. Like
    Susana_SQSP reacted to creedon in Using people in pictures: yea or nay?   
    I find that a lot of sites seem to use what appear to me to be stock images of people that are supposedly enthralled with the product or service. It just comes off as cheap, insincere, and is a turn off for me. 
    Getting quality and genuine images is an art and takes a good photographer to capture the essence.
    I suggest staying away from people images unless they are high quality and custom.
  14. Like
    Susana_SQSP got a reaction from Bassmaster in How do I delete imported images?   
    Hi everyone, 
    Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    For any further questions regarding this issue, please reach out to the Customer Support team.
  15. Like
    Susana_SQSP got a reaction from hiyo-design in How do I delete imported images?   
    Hi everyone, 
    Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    For any further questions regarding this issue, please reach out to the Customer Support team.
  16. Thanks
    Susana_SQSP got a reaction from echo in View website history   
    Hi @echo, 

    At the moment there isn't a list of features you can upvote, so if you would like to get your feedback to be logged the best approach is indeed to contact Squarespace Customer Support for that.

    I've gone ahead and submitted that feedback for you. 😉
  17. Like
    Susana_SQSP reacted to b1234gn in Feedback : Naz Design Website   
    Hello,
     
    The epoxy art is lovely and the colors vibrant.
    I give a site very limited time to convince me that I can find the product of my dreams there.  So, as a site visitor I want to know what serving items I might purchase: coasters, a cutting block of x size, and so on. I don't want to be required to look through the blue, green and pink collections to see what colors I might purchase one particular product in.
    I also want to know the type of wood used and some proof that the items are safe for food service. Hand crafted?
    Equally important, do you offer a particular set of products that are customized in the same abstract manner, the main difference being that each item comes in one of three colors? If that's true, when you name each separate product in the "Blue" collection, for example, a different name that seems to refer to the decorative pattern, rather than the product's function. So, I'm going to assume that if I ordered three "Rivers," I'm going to get three exact replicas of what I see in the photo.
    Good luck!
     
     
  18. Like
    Susana_SQSP reacted to Ecold in Feedback - Art Store   
    Hello, 
    I like the navigation on your website.
    1. I definitely agree with adding short text on your first page as it's not clear who you are, why you draw, etc. It's hard to connect to you and make us want to buy your artwork (even though I am v. much enjoying it).
    2. On the 'Prints' page, I would definitely appreciate to know the sizing at first glance rather than having to click into the print. 
    3. If you can, it might be worth adding more commission work examples. 
    4. Lastly, I'm not a massive fan of the loading logo. I really like it as the opening scene to your website and I love the concept, but as it happens on every click, it can be a bit tedious after a while. 
    Good luck and best wishes selling your artwork. 

     
  19. Like
    Susana_SQSP reacted to Spark_plugin in Feedback - Art Store   
    @ArunNairArt Great work with your artworks, I like them! 
    Two things you can improve with the website:
    Add some short text in the start that explains what the website is about. I had slow connection so all I saw the first 10 seconds was the loading screen. Good luck!
  20. Like
    Susana_SQSP reacted to Brent_Dickens in Carousels & rotating sliders: love them or leave them?   
    There has been plenty of UX research and they found that they never really worked well.
    Most people never saw the second slide so if it was important content it may get missed. Still depending on the circumstances they can work well. They do slow down the page load though.
    https://medium.com/usabilitygeek/sliders-in-web-design-to-use-or-not-to-use-89487432a7f
     
  21. Like
    Susana_SQSP reacted to tuanphan in How to Connect Squarespace to Domain I Own   
    Hi. Read the guide. https://support.squarespace.com/hc/en-us/articles/205812378-Connecting-a-domain-to-your-Squarespace-site
  22. Like
    Susana_SQSP reacted to Hanz in Feedback on the top 3 things you think I need to change.   
    Your website looks great. Just a few things I would look at is more buttons and call to action. You want people to be directed immediately to your content/product. 
    Make sure to add your portfolio links on the home page preferably on the top. 
    Add more info about yourself, adds a personal touch. 
  23. Like
    Susana_SQSP reacted to Hanz in How do you like to use promotional pop-ups on your website?   
    My pop up is definitely for my lead magnet in exchange for email. Its a great way to just remind them to get it when they are on your site. 
  24. Like
    Susana_SQSP reacted to ednaw in Does this format of form exist?   
    Hey there! That is definitely possible! Check out this reply from a circle leader on another thread asking the same question. :D
  25. Like
    Susana_SQSP got a reaction from echo in View website history   
    Hi @misakimichy, 
    At the moment there isn't a way to check your activity log and restore content based on that. I am happy to forward this request to the appropriate team on your behalf. While we can't guarantee any implementation, rest assured every submission is reviewed by the manager in charge of improving the product area related to your request. 
     
     
     
     
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