chazzapazza
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Kim_SQSP reacted to a post in a topic:
Default Shipping Country Causing Confusion at Checkout and Abandoned Carts!
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Our customers are from the UK and USA (mainly) but we do ship orders internationally. I have set up shipping options for UK, USA, Europe and rest of the world so that the correct shipping options appear at check out. All works perfectly. However we have received feedback from potential customers that they have abandoned their cart because the shipping options default to the UK (as set in our default as we are UK based) and its not obvious to them that this will change if they update the country when filling out the address. Is there a way of making this more obvious to customers at checkout? I have been all through the shipping, cart and checkout settings and cant see anything obvious. I would have put a banner across the page but I cant seem to edit the checkout page at all (which makes sense but I am at a loss as to what I can do).
