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mitomo

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  1. My final update on this topic is that I decided to disconnect Acuity from my website. I found a different service that works with people specifically doing real estate photography. I would recommend if you are finding Acuity to be lacking in features that are necessary for your industry to look for companies that cater directly to your niche.
  2. Speedyskis, Sorry I can't figure out how to do it on my phone and don't have access to my desktop at the moment. I believe that it is under the add appointment types tab which I can't find on my phone. https://help.acuityscheduling.com/hc/en-us/articles/16676886445837-Using-Acuity-Scheduling-add-ons No it isn't a good option but it is the the best one I have found so far. I think anything that makes it harder or more confusing for my customers to spend money is really bad. The whole reason for my customers to book online is to make things easier for my customers and shouldn't require extra thought or questions on their part. In addition it is a good bit of extra work to add the add ons to each and every option in your store. For me, the lack of ability for customers to choose multiple different services in a single transaction (without a janky workaround) has put me in the market for a different scheduling service.
  3. Tim, Re-reading my question you did answer it exactly correctly and I really appreciate you taking the time to reply. Unfortunately I want the clients to be able to book different types of appointment in one go. So my question should have read "How do I allow clients to book multiple appointments, OF DIFFERENT TYPES, one after the other, in a single transaction". "Hide Add Another Time" was already unchecked. Which does make it possible to book multiple of the same exact appointment. Hopefully the below will show why I don't think it is possible to book multiple appointments of different types one after the other in one transaction. 1. Hide Add Another Time is unchecked (so add another time is visible) 2. I choose an appointment type to book. 3. Rather than letting me select from either of the other categories Acuity takes me straight to the calendar to select a time. So I click "add a time" to add exterior photos. e 4. Ok the time is added for Exterior Only Photos 5. Now left with no options to book another appointment for the aerial photos I want (pretending my jerry rigged workaround add ons weren't there) I go back to view all appointments and click "Book" next to aerial photos. I am returned to the scheduling page and all previous appointments are gone. I really think that booking multiple appointments in one go should be quite simple but it actually seems impossible without the messy "Add to your appointment" workaround.
  4. How do I allow clients to book multiple appointments, one after the other, in a single transaction? I can only find information about allowing double booking and other posters unanswered questions about this topic. To clarify: I don't want them to be able to book two appointments in the same time slot. What I want is for them to be able to book two or more appointments, one after the other, in a single transaction. I run a real estate photography business and offer multiple services which the client will choose from. All of the selected services will then be fulfilled in one go. This seems like a very basic feature that would be needed by any business that offers multiple types of services. Also putting these services as add-ons is a workaround. Unfortunately it looks extremely amateur and confusing from the perspective of a client.
  5. I am also interested in this. Add-ons appears to be the only way that I have found so far. Unfortunately that looks amateur to the clients and is more work for me. Edit: I have been looking into this for a while now. So if you want them to be able to book multiple appointment times of the SAME TYPE of service you are in luck. Acuity lets customers do that. Simply go to -> Scheduling -> Customize Appearance -> Scheduling Page Options -> Make sure "Hide Add Another Time" check box is unchecked. If you want customers to be able to book multiple appointments of DIFFERENT TYPES of service you are out of luck. I have been unable to find a way to do allow this and no one has been able to tell me how to allow it so far. The only workaround is adding all of your services as add-ons to each other. Which is time consuming for us and confusing for our customers.
  6. I am looking for a solution to this as well. I can only find information about allowing double booking. But what I am wanting is for clients to be able to stack another type of appointment on top of the first one. To clarify: I don't want them to be able to book two appointments in the same time slot. What I want is for them to be able to book two or more appointments, one after the other, in a single transaction. I run a real estate photography business and offer multiple services which the client will choose from. All of the selected services will then be fulfilled in one go. This seems like a very basic feature that would be needed by any business that offers multiple types of services. Also putting these services as add-ons is a workaround. Unfortunately it looks extremely amateur from the perspective of a client and could confuse them and therefore cost me a lot of money. That is what I am doing now and it is just unfortunate.
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