Jump to content

Switch_SQSP

Squarespace Employee
  • Posts

    18
  • Joined

  • Last visited

Everything posted by Switch_SQSP

  1. Hi @FranciscoLovera, you can find information on disabling DNSSEC in our guide: Nameservers and DNSSEC for Squarespace-managed domains If you have additional questions or encounter any trouble, contact our Customer Support team directly, here: https://support.squarespace.com/hc/requests/new#choose-topic For this, you can select Purchase, connect or transfer a domain as the topic, then Purchasing and managing Squarespace domains > Managing Advanced DNS Settings as the subtopic. I hope this helps!
  2. Hi @Camerie, If you're seeing a message that your domain is already connected to a Google Workspace account, complete the form linked below to inform Google you’re trying to sign up on a domain that already has a Google Workspace account associated with it: https://support.google.com/a/contact/domain_in_use After you submit the form, Google will provide you with instructions to verify you’re the current owner of the domain before deleting the existing account on their end. I hope this helps!
  3. Hey @Sarin, Thanks for posting here! This question will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing moving a domain between sites, please reach out to our Customer Support team directly.
  4. Hi @SJDeeds, thanks for posting here! To help rule out issues that may be related to your browser or network, I recommend completing the steps in our browser troubleshooting guide: Browser Troubleshooting If the issue persists after completing these steps, please contact our Customer Support team directly: https://support.squarespace.com/hc/requests/new
  5. Hey @beashappyasyourdog, Thanks for posting here! This issue will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing issues with domain forwarding, please reach out to our Customer Support team directly: https://support.squarespace.com/hc/requests/new#choose-topic
  6. Hey @ChristianStayton, Thanks for posting here! This issue will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing issues with editing the DNS settings of a Squarespace-managed domain, or to report any other strange behavior, please reach out to our Customer Support team directly: https://support.squarespace.com/hc/requests/new#choose-topic Please note that our customer support email address can’t receive new, inbound emails. Instead, you can reply directly to an open email ticket submitted through our Help Center. We made this change so that we can better organize and respond to the questions we receive.
  7. Hey @JamesLondon, Thanks for posting here! This question will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing issues with connecting a GoDaddy domain to Squarespace, please reach out to our Customer Support team directly.
  8. Hi @Sophaleh, thanks for posting here! If you signed up for Google Workspace through Google directly, it's not possible to "link" your email account within the Google Workspace panel on Squarespace. This panel exists so that customers who currently don't have an email address with their custom domain can easily set one up using Google Workspace. In this case, the way you manage your Google Workspace account and domain varies depending on what you're hoping to achieve. For more information, see our guide: Managing domains registered through Google Workspace If you have any questions, I'd recommend contacting our Customer Support team. They can be reached via email or live chat here: https://support.squarespace.com/hc/requests/new Hope this helps!
  9. Hey @Lauraleelanau, Thanks for posting here! This question will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing issues with connecting Google Workspace, or any other email hosting service, to your custom domain, please reach out to our Customer Support team directly.
  10. Hey @Ros25, Thanks for posting here! This issue will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing issues with email forwarding, please reach out to our Customer Support team directly.
  11. Hey @KCN. Thanks for posting here! This question will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing issues with accessing or managing your domain, please reach out to our Customer Support team directly.
  12. Hey @Tatjana and @RhebaCFlores Thanks for posting here! Since these questions will require some troubleshooting, we’ll be creating an email ticket for each of you so our Customer Support team can assist. For any others experiencing an issue with domain forwarding, please reach out to our Customer Support team directly.
×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.