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About Me




Expert ID

  1. Squarespace no longer provides support via email and only offers a email button that I can't get to work with even the bare minimum of plugins that make websites readable to my vision disability so how am I supposed to contact support? Even allowing invasive third party scripts (that shouldn't be required) block functionality that isn;t actually dependent on them but if allowed the form still doesn't load properly.
  2. Site URL: https://radiantlightholistic.com I need some fresh eyes on my site and constructive feedback. I think it's attractive but I'm not sure if it's an effective design/copy. Thanks for the help!
  3. Site URL: https://www.cbdtherapeuticsshop.com/ Hello! I have tried custom CSS to fix the problem, searched the internet far and wide and cannot come up with a solution. The header elements overlap when the window is minimized. Once it gets to a certain width, it reverts to a mobile layout, and that part is fine. The social links, tabs and cart converge and I can't get it to stop! There is NO custom CSS at this point. I'm at a loss... ***EDIT: I changed the layout of the header in the desktop/global settings. I am not a fan of the layout, but it's a temporary fix in the meantime. Normal/Maximized window: And the problem: Minimized further:
  4. Site URL: https://www.spiritwomanleader.com How do I get my urls to look like this: https://spiritwomanleader.com/about/hanna-hunt https://spiritwomanleader.com/services/spiritual-leaders instead of... https://spiritwomanleader.com/about-hanna-hunt https://spiritwomanleader.com/services-for-spirital-leaders I don't know how to get urls to show that pages are nested underneath a folder, page or link. Hanna
  5. Site URL: https://www.contur-boutique.de/ hi dear we cannot edit the products on Desktop browser - tried by safari and chrome. is it the new bug ? can some one know about it ? i tried with 2 PCs but same problem. after click on Edit product , nothing happend.
  6. Site URL: https://www.lylacreativestudio.com/ Hi! I've added the Weglot Beta application on my 7.0 website. The only thing it the language switcher is not showing up on my site, and I cannot edit it either (Squarespace > Settings > Language and region). When I click on the button, it leads me to the main page of my site but I can't find the switcher anywhere. I've reached the Weglot team and they mentioned it might be best to contact Squarespace since the problem seems to be on their hands since my site is connected to Weglot accordingly. Anyone can help? Thanks πŸ™‚
  7. Is there a way for us to manually flush the DNS cache?
  8. Is it possible to have Squarespace determine broad location (NW USA, SE USA, etc.) of someone sending a message or inquiry via "contact us" or something similar on a site, and then have specific email addresses set up for each region? For example, someone from Georgia, USA sends a message through the site asking where can they buy our product. Code or a plug-in would see general area of the USA the person is sending message from and then sends the SE regional sales manager that message via email.
  9. Site URL: https://solvsdesign.com/ Hello everyone, I hope someone can help me. Here's the problem with my website: There are 2 images on my website that when viewed from a mobile or a tablet become way too small to be balanced(resulting in a disproportion with the surrounding elements) and also too small to read. I'd like to know if there is any way(even through css injection) I can set the website so that when browsed from a smaller device(less than 900px?) instead of resizing the existing img, it retrieves a different img specifically re-arranged for the smaller available space. Here's my website https://solvsdesign.com/ The first image is right there under the heading. It's the text "floating" above the ink splash video. Just a png text with a transparent bg. Second image is right under the profile photo, the one that says "Quod facio, Valde facio". Same as above, png text with transparent bg. Thanks in advance for any help and my apologies for my subpar english πŸ™‚
  10. Site URL: https://www.maxinesniderinc.com Hello. We are experiencing problems with some of our pages not loading. This is happening on pages that we have custom code to create tab dividers for content and now when hitting on the tabs for them on our menu bar sometimes the pages load perfectly fine and sometimes they remain blank. Refreshing and reloading doesn't seem to help. Not sure what the problem is, we didn't create the custom code so if anyone more knowledgeable can help that would be greatly appreciate! thanks! Our problem occurs when going to them menu bar and hitting collection>finishes>all the subcategories.
  11. Site URL: https://giraffe-bear-gze6.squarespace.com/config/pages Hi there, I used the English version of the template ALMAR PAR DÉMO JESSICA to create my website. I just realized that there is a French template that I should have used since my main audience is French. I already done some work on the website and don't want to redo. I'm wondering if there is a way to just translate the whole site into French or if I MUST switch to the French one? If that's the case how do I move my subscription from the English to the French template? Thanks very much for your help.
  12. Site URL: https://www.venueretreat.com/ Hey everyone! https://www.venueretreat.com/ I originally started this project on Squarespace and the business has grown quite a lot with interest in promoting venues, retreats, coworking and co-living spaces. I get a lot of positive comments from clients who really like the site but I know there are so many things that can be changed and improved with some time and tweaking. Which is easier said than done when you are also running a business and working full time as I am sure most of you know. I would like to have it so I have a search section which can be filtered and bring up venues and retreats based on location, facilities, accommodation size etc but just have not got round to it. Anyway, would really appreciate opinions and advice, also anywhere I should look to create what is needed to make these improvements. Thank you very much for your time and I look forward to reading your replies, Kind regards, David
  13. Hello - We are trying to come up with a way to have a hidden page that only tenant of our building have access to. We would like them to enter their email address and if it matches one in a database that we provide - it will give them access. We don’t really want to require a password. Is this something that is possible? It is not possible with SquareSpace members only area
  14. Site URL: http://thelocalgrowers.com I have a website, but want to monetize and use affiliate marketing. How do I do that with Squarespace?
  15. I need an expert to help me implement this as I'm having trouble doing this on my own: https://support.chargebee.com/support/solutions/articles/223507-setting-up-your-own-
  16. Site URL: https://www.crunchyandcurious.com/clean-living On most of my pages I am noticing that after loading, it scrolls to the bottom of the page to display the footer. Squarespace help center was unable to help as they believe it has something to do with some of the code I have entered into my site. Any suggestions on what may have caused this?
  17. I have an image on one of my pages that on mobile has important parts cut off, how can i make it scale down to like 75% of the size on mobile screenss, None of the solutions I've tried have worked so far
  18. Site URL: https://kccbd.net Hey there! I had just attempted to apply a piece of code so that a header of my website will have an animation where it will type a word, highlight, delete, and type another word as a way to draw the viewers eye and emphasize the purpose of our company... if that makes any sense? For example: We are a team of makers. We are a team of designers. We are a team of creativists. (The word would change as if someone were typing it) The following code is what I used, however, the animation seems to not be functioning for some reason. I was wondering if anyone would be able to find an issue within the coding itself that is halting the problem. Thank you! <style> .sp-intro { text-align: left; } .sp-headline { margin: 0 !important; } .sp-intro i, .sp-intro b { font-weight: inherit !important; font-style: inherit !important; } .sp-intro { line-height: ; font-size: ; color: ; } .sp-words-wrapper { display: inline-block; position: relative; text-align: left; width: auto !important; } .sp-words-wrapper b { display: inline-block; position: absolute; white-space: nowrap; left: 0; top: 0; } .sp-words-wrapper b.is-visible { position: relative; } .no-js .sp-words-wrapper b { opacity: 0; } .no-js .sp-words-wrapper b.is-visible { opacity: 1; } .sp-headline.type .sp-words-wrapper { vertical-align: top; overflow: hidden; } .sp-headline.type .sp-words-wrapper.waiting::after { content: ''; position: absolute; right: 0; top: 50%; bottom: auto; -webkit-transform: translateY(-50%); -moz-transform: translateY(-50%); -ms-transform: translateY(-50%); -o-transform: translateY(-50%); transform: translateY(-50%); height: 100%; width: 1px; background-color: #111; -webkit-animation: sp-pulse 1s infinite; -moz-animation: sp-pulse 1s infinite; animation: sp-pulse 1s infinite; } .sp-headline.type .sp-words-wrapper.selected { background-color: #ccc; } .sp-headline.type .sp-words-wrapper.selected::after { visibility: hidden; } .sp-headline.type .sp-words-wrapper.selected b { color: #0d0d0d; } .sp-headline.type b { visibility: hidden; } .sp-headline.type b.is-visible { visibility: visible; } .sp-headline.type i { position: absolute; visibility: hidden; } .sp-headline.type i.in { position: relative; visibility: visible; } @-webkit-keyframes sp-pulse { 0% { -webkit-transform: translateY(-50%) scale(1) !important; opacity: 1; } 40% { -webkit-transform: translateY(-50%) scale(0.9) !important; opacity: 0; } 100% { -webkit-transform: translateY(-50%) scale(0) !important; opacity: 0; } } @-moz-keyframes sp-pulse { 0% { -moz-transform: translateY(-50%) scale(1); opacity: 1; } 40% { -moz-transform: translateY(-50%) scale(0.9); opacity: 0; } 100% { -moz-transform: translateY(-50%) scale(0); opacity: 0; } } @keyframes sp-pulse { 0% { -webkit-transform: translateY(-50%) scale(1); -moz-transform: translateY(-50%) scale(1); -ms-transform: translateY(-50%) scale(1); -o-transform: translateY(-50%) scale(1); transform: translateY(-50%) scale(1); opacity: 1; } 40% { -webkit-transform: translateY(-50%) scale(0.9); -moz-transform: translateY(-50%) scale(0.9); -ms-transform: translateY(-50%) scale(0.9); -o-transform: translateY(-50%) scale(0.9); transform: translateY(-50%) scale(0.9); opacity: 0; } 100% { -webkit-transform: translateY(-50%) scale(0); -moz-transform: translateY(-50%) scale(0); -ms-transform: translateY(-50%) scale(0); -o-transform: translateY(-50%) scale(0); transform: translateY(-50%) scale(0); opacity: 0; } } @media (min-width : 668px) and (max-width : 1024px) { .sp-intro { line-height: !important; font-size: !important; } } @media (max-width : 667px) { .sp-intro { line-height: !important; font-size: !important; } } </style> <script src="//ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js"></script> <script> jQuery(document).ready(function($){ var animationDelay = 2500, barAnimationDelay = 3800, barWaiting = barAnimationDelay - 3000, lettersDelay = 50, typeLettersDelay = 100, selectionDuration = 500, typeAnimationDelay = selectionDuration + 800, revealDuration = 600, revealAnimationDelay = 1500; initHeadline(); function initHeadline() { singleLetters($('.sp-headline.letters').find('b')); animateHeadline($('.sp-headline')); } function singleLetters($words) { $words.each(function(){ var word = $(this), letters = word.text().split(''), selected = word.hasClass('is-visible'); for (i in letters) { if(word.parents('.rotate-2').length > 0) letters[i] = '<em>' + letters[i] + '</em>'; letters[i] = (selected) ? '<i class="in">' + letters[i] + '</i>': '<i>' + letters[i] + '</i>'; } var newLetters = letters.join(''); word.html(newLetters).css('opacity', 1); }); } function animateHeadline($headlines) { var duration = animationDelay; $headlines.each(function(){ var headline = $(this); if(headline.hasClass('loading-bar')) { duration = barAnimationDelay; setTimeout(function(){ headline.find('.sp-words-wrapper').addClass('is-loading') }, barWaiting); } else if (headline.hasClass('clip')){ var spanWrapper = headline.find('.sp-words-wrapper'), newWidth = spanWrapper.width() + 10 spanWrapper.css('width', newWidth); } else if (!headline.hasClass('type') ) { var words = headline.find('.sp-words-wrapper b'), width = 0; words.each(function(){ var wordWidth = $(this).width(); if (wordWidth > width) width = wordWidth; }); headline.find('.sp-words-wrapper').css('width', width); }; setTimeout(function(){ hideWord( headline.find('.is-visible').eq(0) ) }, duration); }); } function hideWord($word) { var nextWord = takeNext($word); if($word.parents('.sp-headline').hasClass('type')) { var parentSpan = $word.parent('.sp-words-wrapper'); parentSpan.addClass('selected').removeClass('waiting'); setTimeout(function(){ parentSpan.removeClass('selected'); $word.removeClass('is-visible').addClass('is-hidden').children('i').removeClass('in').addClass('out'); }, selectionDuration); setTimeout(function(){ showWord(nextWord, typeLettersDelay) }, typeAnimationDelay); } else if($word.parents('.sp-headline').hasClass('letters')) { var bool = ($word.children('i').length >= nextWord.children('i').length) ? true : false; hideLetter($word.find('i').eq(0), $word, bool, lettersDelay); showLetter(nextWord.find('i').eq(0), nextWord, bool, lettersDelay); }else if($word.parents('.sp-headline').hasClass('clip')) { $word.parents('.sp-words-wrapper').animate({ width : '2px' }, revealDuration, function(){ switchWord($word, nextWord); showWord(nextWord); }); } else if ($word.parents('.sp-headline').hasClass('loading-bar')){ $word.parents('.sp-words-wrapper').removeClass('is-loading'); switchWord($word, nextWord); setTimeout(function(){ hideWord(nextWord) }, barAnimationDelay); setTimeout(function(){ $word.parents('.sp-words-wrapper').addClass('is-loading') }, barWaiting); } else { switchWord($word, nextWord); setTimeout(function(){ hideWord(nextWord) }, animationDelay); } } function showWord($word, $duration) { if($word.parents('.sp-headline').hasClass('type')) { showLetter($word.find('i').eq(0), $word, false, $duration); $word.addClass('is-visible').removeClass('is-hidden'); }else if($word.parents('.sp-headline').hasClass('clip')) { $word.parents('.sp-words-wrapper').animate({ 'width' : $word.width() + 10 }, revealDuration, function(){ setTimeout(function(){ hideWord($word) }, revealAnimationDelay); }); } } function hideLetter($letter, $word, $bool, $duration) { $letter.removeClass('in').addClass('out'); if(!$letter.is(':last-child')) { setTimeout(function(){ hideLetter($letter.next(), $word, $bool, $duration); }, $duration); } else if($bool) { setTimeout(function(){ hideWord(takeNext($word)) }, animationDelay); } if($letter.is(':last-child') && $('html').hasClass('no-csstransitions')) { var nextWord = takeNext($word); switchWord($word, nextWord); } } function showLetter($letter, $word, $bool, $duration) { $letter.addClass('in').removeClass('out'); if(!$letter.is(':last-child')) { setTimeout(function(){ showLetter($letter.next(), $word, $bool, $duration); }, $duration); } else { if($word.parents('.sp-headline').hasClass('type')) { setTimeout(function(){ $word.parents('.sp-words-wrapper').addClass('waiting'); }, 200);} if(!$bool) { setTimeout(function(){ hideWord($word) }, animationDelay) } } } function takeNext($word) { return (!$word.is(':last-child')) ? $word.next() : $word.parent().children().eq(0); } function takePrev($word) { return (!$word.is(':first-child')) ? $word.prev() : $word.parent().children().last(); } function switchWord($oldWord, $newWord) { $oldWord.removeClass('is-visible').addClass('is-hidden'); $newWord.removeClass('is-hidden').addClass('is-visible'); } }); </script>
  19. How can I make the text block on the cover page of my website stay on one line? I'm fine with it shrinking depending on the screen size. On my monitor, it's all on one line but on smaller displays or if it's not full screened it sometimes goes onto multiple lines. I've done some other CSS additions to the site, but I haven't been able to figure this one out.
  20. Site URL: https://kccbd.net Hey there! I had recently purchased a code for in which it would apply "typing animated text" to whichever part of my website i do so choose via a code block. After applying the following code to the "header" section of code injection, I was able to get the initial header functioning but there is no active animation: Quite lengthy, isn't it? The code used within the code block is also as follows: The elements located within the <b> are merely to be switched out for the text that is to be animated (examples, essentially.) The following link is where I had originally sourced and purchased the code, which includes an example of it in action. Any help from someone familiar with coding would be of great help! Typing Animated Text Squarespace Plugin β€” SquareStudio Thank you so much. - Kody
  21. Site URL: https://kccbd.net Hey there! I had recently purchased a plugin where the footer of my website would essentially slide out from the bottom of the page when scrolling down to the bottom. However, after applying it via code injection, it simply extended the footer with large, white empty space. I'm not sure if anyone would be able in identifying the rationale to it not working. Thank you so much! The code used is as follows: <style>footer {position:fixed;left:0;bottom:0;width:100%;box-sizing:border-box; max-width:100vw !important;z-index:-9;} footer .sqs-layout {word-wrap: break-word; width:100%;max-width:1200px;margin-left:auto;margin-right:auto;} html{background:#fff !important;}</style> <script src="https://ajax.googleapis.com/ajax/libs/jquery/2.2.0/jquery.min.js"></script> <div class="footerbox" style="pointer-events:none;"> </div> <script> $(function(){ $( ".footerbox" ).insertAfter( $( "body" ) ); }); </script> <script> $(window).resize(function(){ var footheight = $("footer").outerHeight(); $(".footerbox").css({height: footheight}); }); </script> <script> $(function(){ var footheight = $("footer").outerHeight(); $(".footerbox").css({height: footheight}); }); </script> Additionally, this is the URL to the website where I had purchased/accessed the code as an example of it in action: Drawer Footer Squarespace Plugin β€” SquareStudio
  22. I can't find the correct form to post this in - so I apologize if this is the wrong spot. I'm a new Squarespace Expert in the marketplace and am getting project requests via 99 Designs. I can't figure out how to make an hourly quote - only flat rate. Has anyone figured this out? Thanks!
  23. When I try to start the local server with a website I am getting not authorized when the server starts. The website I was given permission for is with my work email but when I run the start server command it uses my personal email ( from my personal squarespace account). How can I switch to my work email? Thanks!
  24. Site URL: https://www.amandajamesbridal.com/ I am having a strange issue where the navigation, heading, logo and text are disappearing on pages with a banner image at the top. It reappears when my mouse hoovers over the navigation bar. I have a new launch coming up and want to fix this issue beforehand. Has anyone else been experiencing this?
  25. I've been trying to get rid of "There are no upcoming events at this time" but I can't seem to delete the section, there is no trash can to delete it. I can't even erase the text. I also tried CCS codes but they didn't work. There has to be a way to get rid of it without deleting the events (that just deleted the whole page). Any help would be highly appreciated.
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