Jump to content

HELP! My google site is not connecting to SquareSpace and says: Coming Soon

Recommended Posts

I transferred my domain from Turbify to Squarespace. My website is 15 + years old. 

The transfer completed, now my URL is showing website under construction.

What do I do to make my website work again?

Edited by dcredlus
Link to comment
  • 4 weeks later...

I made a website with google sites (mitchdoyle.com) a few months ago and it worked just fine.

I wanted to make a new site (trash-labs.com) and built it in google sites but now have to register it with squarespace.

It seemed to work for a few days but now it says it's under construction (see photo).

What should I do? How do I get this back up and running?

Screenshot_20240131-110716.png

Link to comment
  • 3 weeks later...
  • 4 weeks later...
On 1/6/2024 at 3:08 AM, dcredlus said:

I transferred my domain from Turbify to Squarespace. My website is 15 + years old. 

The transfer completed, now my URL is showing website under construction.

What do I do to make my website work again?

I have that same problem. Were you able to solve this problem? Can you tell me what we need to do?

1.png

Link to comment

I have bought a domain from Squarespace and using a webpage from another portal. I subscribed for a custom domain. but Squarespace is not making my domain webpage visible on safari, google, or fone. don't know how to get this fixed. each time I am told to wait for 72 hours. event though all the DnS settings done are correct

 

Screenshot 2024-03-19 at 5.11.04 PM.png

Link to comment
  • 3 months later...

I had a similar problem after the google migration, since Squarespace created a different new account I requested a domain transfer to the actual Squarespace account that hosts the site. Then I received a under construction page. Squarespace support has not replied about the Google Migration.

 

I managed to solve it by

 

1 Removing the site connection from

- Domains Settings / Website / Change Connection > Park this domain

2 Then removing the DNS entries

- 4x A entries that were automatically migrated from Google

- 1x CNAME (www)

3 Linking the domain to the website again.

4 Adding the DNS settings using the Add Preset > Squarespace Defaults.

 

Unfortunately Squarespace support is GARBAGE and has not replied to my ticket after 1 week. Requesting support leads you to a useless dropdown menu where you are able to select random "help" areas but not report a critical issue. There's no chat, no reply from email, no phone.

 

Link to comment
  • 3 weeks later...
On 7/9/2024 at 10:18 PM, ricardowong-insightbundle said:

I had a similar problem after the google migration, since Squarespace created a different new account I requested a domain transfer to the actual Squarespace account that hosts the site. Then I received a under construction page. Squarespace support has not replied about the Google Migration.

 

I managed to solve it by

 

1 Removing the site connection from

- Domains Settings / Website / Change Connection > Park this domain

2 Then removing the DNS entries

- 4x A entries that were automatically migrated from Google

- 1x CNAME (www)

3 Linking the domain to the website again.

4 Adding the DNS settings using the Add Preset > Squarespace Defaults.

 

Unfortunately Squarespace support is GARBAGE and has not replied to my ticket after 1 week. Requesting support leads you to a useless dropdown menu where you are able to select random "help" areas but not report a critical issue. There's no chat, no reply from email, no phone.

 

This solved the problem for me.

Been working with a client to transfer his Google Domain url from Wix to Squarespace and after a VERY frustrating several days with no Squarespace support available, this comment and process worked. I told my client at one point to go back to Wix, lol.

The SSL certificate is still propagating, which is annoying, but I am hopeful it will resolve as well soon since I did a DNS propagation check and things look good. Thanks Ricardo.

Link to comment

Hi, also having the same issue transferring from Wix to Squarespace. This process seems to have worked, but when I try to visit the site, I'm getting a message that the web browser can't establish a secure connection. Is this because the SSL certificate is still propagating, or am I missing something? Any idea how long this takes to resolve?

Thank you so much!!

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.