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Form Blocks vs Contact Forms

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First time asker! And I'll try to keep it brief. Been on Squarespace for couple years now.....

Very much wanting to start launching free opt in offers. However the 'form block' doesnt seem to auto populate name & email details in any browser - this will be a pain point to people to manually enter their details and therefore lower my conversion rate. So I've not continued; and only Just moved it to my menu so people can see it to assist:

https://www.selwynsbydesign.com/freebie-opt-in-1

However my Contact page Does auto populate:

https://www.selwynsbydesign.com/contact

I'm convinced its a simple difference on the back end of the 'form block' settings - as its the single common denominator.

Yes I've asked Squarespace (this simple enquiry) to no avail

Yes I have auto populate on all my browsers and every site I ever visit auto populates my info into forms

I've tested the above links in incognito mode (as suggested by Squarespace) so I've seen what you see; no, the 'Opt in' form block Still doesnt auto populate.

I've spent many Hours trying to solve this myself (which as mentioned I'm sure is a simple setting). I've filled in 'Opt in' forms on OTHER Squarespace sites; they autopopulate.

Surely I dont need code.

Your assistance is most appreciated 🙏

 

 

Contact form block autopopulates.jpg

Form block Doesnt autopopulate.png

Edited by april44
Wanted to help people by adding word details onto images
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Hi  @april44, are you using a template (7.0)? I can't reproduce this in a 7.1 test site.

The autocomplete is set to "false". 

image.thumb.png.420738ddd670477a3909ba19158384f7.png

 

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On 1/3/2024 at 3:39 AM, april44 said:

Great pickup @melody495 ! And I can confirm I'm on 7.1. Is there a setting where I can change the "false" over? Seems every Squarespace but mine has autocomplete. Many thanks, April

Can likely change it using JavaScript, that would require Business plan or above. What plan do you have?

But in terms of why it's happening 🤔 how did you add the form? This doesn't seem like the standard form block. As far as I know you can't add form without the last name. Have you modified it to do that? (I couldn't see anything on a quick look at the back end). 

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Melody | Squarespace Website Developer
e: melody@melodylee.tech


💻 💁‍♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn?
👩‍💻 💁‍♀️ Website help <- send me your to-do list. From code to plugin to domain setup.
 Did I help? I like coffee (Thank you)
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Good question again @melody495. Literally; I thought I was right but wanted to be sure so I just went in created a dummy form on the same page.

What I originally did was (as I heard someone online somewhere suggest); change the name field, to a text field - as often people dont ask for last names and I couldnt find a way to Only have first name.

Since I went in to REtest; I found the email box Does auto populate; the 'text' field for name is not.

 

Attached are 2 examples I've found which Are on Squarespace; Only ask for the first name yet Still recognise my name and email without me having to type.

Given a course module I saw today - if this is Not possible in Squarespace, do you think every site I've seen do it, a code injection from their mail gatherer? ie mail chimp, Zapier etc?

Starting to think there isn't a way around this; to only have first name. Have you done this before?

Example 1.jpg

Example 2.jpg

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12 hours ago, april44 said:

What I originally did was (as I heard someone online somewhere suggest); change the name field, to a text field - as often people dont ask for last names and I couldnt find a way to Only have first name.

Since I went in to REtest; I found the email box Does auto populate; the 'text' field for name is not.

Ah ok! I thought your name field html looked a bit weird 😄 

Yes, if it's a text field, then there is no data that tells the browser what to do with it e.g. auto fill in "name".

12 hours ago, april44 said:

Attached are 2 examples I've found which Are on Squarespace; Only ask for the first name yet Still recognise my name and email without me having to type.

If you share those links, I can have a look and see what they did. But yes, if you wanted to auto-complete and first name only, you will need code injection. It doesn't matter what email marketing tool you use.

You can find relevant code here, you will need to be on the Business Plan:

I have used Custom CSS for something similar on the form block, should work the same, but I haven't tested it for this specific use case. Custom CSS can be done on the Personal Plan.

Hope this helps!

 

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Melody | Squarespace Website Developer
e: melody@melodylee.tech


💻 💁‍♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn?
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 Did I help? I like coffee (Thank you)
🧰 See the tools I use (contain affiliate links)


 

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Cheers @melody495 (ps love your footer "You Dream It, I'll Make it happen"😊 I love helping people - AND solving problems; except when they're my own & I'm stuck!)

Found I'm on the business plan; and re Where I got those both from - ie the 'first name' only thing; (if This helps) here's first one example:

https://www.paigebrunton.com/predesign-workbook#enroll

No idea now where 2nd one came from but here's another:

https://luckynightstudio.com/free-seo-checklist

It just seems SUCH a common thing; so Much so I can't recall the last place I saw Anyone have a form asking for a surname too! (which is why I wonder if they're pulling the form in from their mail collector provider ie MailChimp)

And So common I thought it Must be built in Squarespace setting🤔 Thank you so Much!🌷

 

 

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On 1/14/2024 at 5:15 AM, april44 said:

Cheers @melody495 (ps love your footer "You Dream It, I'll Make it happen"😊 I love helping people - AND solving problems; except when they're my own & I'm stuck!)

Thank you 😊 And of course! No one can know everything, we all get stuck sometimes. 

The websites you linked, they are both using third party plugins. Those forms are codes from their respective plugins. one is mailer lite, the other is convert kit.

On 1/14/2024 at 5:15 AM, april44 said:

Found I'm on the business plan

Great! With business plan, you can use code injection as described in the post I linked above. Try the code in that post and it should work! Let me know how it goes.

-------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification 

Melody | Squarespace Website Developer
e: melody@melodylee.tech


💻 💁‍♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn?
👩‍💻 💁‍♀️ Website help <- send me your to-do list. From code to plugin to domain setup.
 Did I help? I like coffee (Thank you)
🧰 See the tools I use (contain affiliate links)


 

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@melody495 haha yes I hear you! Ahh thanks! That code didnt work for me for some reason🫤(put it in the right area and everything. But ok, so they Are from their mail providers/convert kit etc - so I could go That route. Good to know thats an option with the business plan - thanks again for alllll your help! And your patience💯🙏🤗

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