LucyBold Posted November 25, 2023 Share Posted November 25, 2023 Hello there, Since Squarespace does NOT offer shipping zones when setting up my e-commerce in Spain (Mainland, Balearic Islands, Canary Islands, Ceuta and Melilla) I am desperately trying to keep my store in SS and figure an option, alternative, workaround... Any help or tips much are appreciated! Link to comment
paul2009 Posted November 25, 2023 Share Posted November 25, 2023 (edited) 58 minutes ago, LucyBold said: Since Squarespace does NOT offer shipping zones when setting up my e-commerce in Spain...I am desperately trying to...figure an option, alternative, workaround. Shipping zones do not yet distinguish between mainland Spain and, for example, the Balearic Islands or the Canary Islands and this isn't something you can change. This is because shipping is controlled on the "backend" where we do not have access and cannot code changes. As a Circle member you may want to make a request for this feature. The only workaround is to offer shipping options that are named according to the required zones and ask customers to select the correct one at checkout. However, my experience says they'll select the cheapest option, and the website owner will need to deal with lots of additional administration and potential refunds. Did this help? Please give feedback by clicking an icon below ⬇️ Edited November 25, 2023 by paul2009 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
LucyBold Posted November 25, 2023 Author Share Posted November 25, 2023 Thanks @paul2009 ! I just made a request. Link to comment
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