Jump to content

No automatic invoice sent after item purchased in shop

Go to solution Solved by paul2009,

Recommended Posts

  • Solution
43 minutes ago, Sibylle_Zurich said:

I am wondering, why my clients don't get an automatic invoice after purchasing items in the online shop?!

You can edit the Order Confirmation email to include all the necessary information to allow the email to function as an invoice, such as your your tax registration/VAT ID, company name and so on. The minimum requirements for an invoice differ from country to country. For details of how to customise emails, see Customer email notifications.

Did this help? Please give feedback by clicking an icon below  ⬇️

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.